Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThey held my deposits for half a year after I moved out. During the year, they had been telling me to wait whenever I email and phone them. All the responds were 'please wait for another week'. So disappointed. Moreover, the staffs are all so rude and racist. Please do not trust this company!\
The funny business owner (Steve Shergill), claims that we had a BBQ inside the house and holding our deposits forever, how funny is that haha! He provides absolutely no evidences for the claim and refuses to comummicate with clients. However, we do not really care about the deposits money but the way you making money out of international students like us just makes me sick. Your company's reviews from your clients represents how bad your company is, i don't even need to argue with you anymore. Good luck with your business in the future Steve!
Edmond · 8 July 2016
Agent replied · 7 July 2023
Mr yung please tell the people about the barbecue you had in the kitchen and nearly burnt the house down and thought that you use barbecue's inside the kitchen area and you caused thousands of pounds of damage and put neighbour's lives at risk.
★★★★★ 1/5
GoogleVery ridiculous experience of renting a property from this agency!!! The manage is rude. When I asked the deposit back, my roommate gave my the right to sign the document for him. They didn't believe me and insisted to see him. When my roommate came, they said would give full amount of the deposit back as the agreement with landlady, however, they still took £10 from the deposit without any notice!!! No honesty! No manner! Do not trust this agency!!!
Zhiyi · 8 July 2016
Agent replied · 7 July 2023
This tenant(student) admitted to the staff at the office that she signed the other tenants signature without his permission and that is why action was taken to call the other tenant to the office. I think this tenant needs to follow correct guidelines in the first place.
★★★★★ 5/5
GoogleGood service, Marley was very helpful, great communication and made the process straightforward
Brett · 29 October 2024
★★★★★ 5/5
GoogleMy experience with the team was swift and easy finished my process within hours, the employee were really friendly and helpful, I wholely recommend
Uche · 28 December 2024
Agent replied · 22 December 2024
Many Thanks
★★★★★ 4/5
GoogleSales team, particularly Rita at Envisage is very engaging and very on board throughout the whole process. Rita constantly kept us updated and got the process through smoothly.
I can't recommend the Lettings side. Very unresponsive. Perhaps best not to touch this part of the business in my opinion. The drop of 1 star is because of the lettings department
Ngoc · 8 July 2018
★★★★★ 5/5
GoogleThe agents I worked with (Mya and Frank) to view and rent the property I wanted were friendly, prompt, and professional. I have only had one dealing with them on one property, and I could recommend them based off of that. However, I have no …
Raiden · 15 April 2025
★★★★★ 1/5
GoogleWhat a bunch of con merchants!!!
Tried renting a room for my son and they wanted money up front before letting me have an invoice or contract. When I reluctantly agreed to pay £175 upfront without any documentation and asked for instructions on how to pay by credit card (for protection) they told me the following morning they had given his room to someone else the day before!!
Do not touch if you value your money.
Jo · 8 July 2017
Agent replied · 7 July 2023
If people cannot follow our processes then we cannot do business with people. If you are going to put bad reviews then please get the facts correct as telling others incorrect information on reviews is conning people with information that is not true. If you would like to discuss further then contact management.
★★★★★ 5/5
GoogleHad a good experience with agency. Alk was the one that dealt with me and was very good at communicating and answering my queries. Fast with replies and dealt with my last minute moving into the place swiftly. Thanks for that Alk.
Atit · 10 September 2022
★★★★★ 1/5
GoogleAvoid this place at all costs if you are a student. Was made to live in a mould ridden house with no heating plus many more problems during second year of university with NO help or support despite numerous emails! Absolutely disgusting people.
Laura · 7 July 2022
★★★★★ 5/5
GoogleI truly appreciated Envisage Sales & Lettings’ efficient, role-based approach to the letting process. From the outset, their team was both helpful and understanding, streamlining every step so I could focus on providing the required …
Modoulamin · 15 July 2025
★★★★★ 5/5
GoogleI have let my property in Coventry though Envisage for 3 years now I cannot but praise the way they conduct themselves. All the staff are great especially Laura and Stacey who always have fast responses to any questions and concerns I may have also there maintenance team always get good feed back from my tenants thanks guys
John · 8 July 2017
★★★★★ 5/5
GoogleKen has been great and made the process from beginning to end really easy. Always responded quickly and helped to speed the process along (as much as is possible when solicitors are in the mix!) Would definitely recommend and use again.
Joe · 11 August 2022
★★★★★ 1/5
GoogleAwful. Was here for my second year of university during the 2019/20 year so didn’t even live there for the full contract but in the 5 months we lived there. My bed broke, we had no hot water, our shower was broken for a month, we had no dining table for about 2 months and that is just the tip of the iceberg. When it came to refunding out deposits they charged us for a burn in the carpet that was there when we moved in luckily we had taken a photo the day we moved in and emailed it, so that was taken off after a lot of back and fourth. They also charged £200 for cleaning fees but we left it spotless, it was cleaner than when we moved in our selves. They are scammers, awful company showed no compassion for our situation when covid hit. Horrible company and doesn’t deserve any custom.
Kirsty · 7 June 2023
★★★★★ 1/5
GoogleThis agency is the definition of unprofessional. They're rude, slow, and clearly have zero respect for tenants.
Umair · 22 December 2025
★★★★★ 4/5
GoogleProcess was very straight forward. A comprehensive viewing was arranged by a Manny where a variety of rooms were shown. Communication with Envisage has been direct and informative. Louise especially has been a big help in facilitating my tenancy when guarantor issues came up. I look forward to moving into my room soon.
Esther · 8 July 2019
★★★★★ 5/5
GoogleJust sold our property with envisage estate agents they helped us every step of the way.special thanks to Rita Toora without her help and knowledge we would have been lost she went above and beyond to help us and we are very grateful to her .I would highly recommend Envisage
Karen · 7 July 2020
★★★★★ 5/5
GoogleThank you very much Alk, the best agent I have seen ever in the UK, so professional and provided me with all the assistance I needed, also Alk has a excellent turn around time. Thank you Alk!!
Olanrewaju · 10 September 2022
★★★★★ 3/5
GoogleThe property in itself was nicely decorated and set up in a modern way. However, I must say for what is charged in rent a term and what you are given- does not reflect. It is clear that the landlord of the property at humber avenue in Coventry, wants to make money. But there are far better private properties student aimed or not- that are much better for their price or even less. I moved here last minute before the term began so did not really have the time to do a lot of research On other private properties in Coventry. You are not given your deposit back - which was quite visible that, that would be the case. Greatly disappointed- which lead to my early release from the tenancy. I don’t recommend.
Caroline · 7 February 2023
★★★★★ 1/5
GoogleAwful. I had the misfortune of renting from this agency for my second year of university during the 2022/2023 academic year. We didn't even live there for the full contract, only seven months. They are Scammers. To make matters worse, they refused to return our deposit amount. This horrible company's lack of integrity and customer care make it a definite no-go for anyone seeking a rental. Please avoid this agency at all costs.
Sahrish · 13 July 2023
★★★★★ 5/5
GoogleWe bought a house with the help of Envisage Sales. And by help I mean Rita went above and beyond just to help us complete the sale in time. So if you want a reliable, honest and trustworthy agency, go with Envisage .
Thank you Rita, Thank you Envisage
Alexandru · 8 July 2019
★★★★★ 4/5
GoogleAlk was great. He responds swiftly and was really helpful with providing all the information I needed to make my decision. He made the documentation process very easy too. Thumbs up Alk
Ernest · 9 November 2022
★★★★★ 1/5
Google[EDIT] I am student and I found a private house with 2 girls from envisage. After 4 months I wanted to leave and according to my contract I found someone to replace me. My landlady didn’t let me leave and pay money for paper works(she has many properties and all she interest was our money), so I just went to agency for suggestion what to do. Ken who is manager he KICKED ME OUT of the agency. They never take care of tenants. They all the time stand with landlords. When I conviced my landlady and we started to do paper works, they never reply my emails and calls. When I call them they are asking questions for like what property I am calling for and when I said that, they started to talk’oh hello? hello? I cant hear you? sorry?’ They did this 3 times. When paper works done, they didn’t give any call for me either. Im not sure about his name but Lion the black guy all the time helped me but Alkejd ignored me even he was responsible of the proporty. If you are student, stay away from here because they won’t care of students//// EDIT: As I mentioned above, they did not answer my emails and calls. but after 1 hour after the comment I wrote here, they sent me an e-mail to remove the comment and did not even apologize. yeah professionalism.
Hamide · 23 October 2022
★★★★★ 5/5
GoogleI'm a student and Envisage have been very prompt and friendly in their service from house viewings to final paperwork. Thanks to Louise Findlay especially in my correspondence, who replied quickly and helped put my mind at ease and to get things sorted efficiently when I encountered issues.
Gabby · 8 July 2019
★★★★★ 5/5
GoogleToday I viewed a room for my son with Alkejd Gega. He is very considerate and professional. This room is very close to supermarket and walking distance to Warwick university. And Aldejd agreed I have a 9-month tenancy if I pay the rent in one go which I agreed. Other room maybe cheaper but the minimum tenancy is 12 months but my son only needs 9 months. So that room works out is more expensive. After a quick and happy conversation we achieved agreement. Next Saturday I will go to this company to sign contract and pay the rent. I highly recommended this company and the rooms. Close to the supermarket(my son never cook so this is important) and walking distance to Warwick university(about 10 minutes). And the price is reasonable(£550 per month including bill) and the tenancy is flexible. After this year if my son still in Warwick for another 3 years he will still live there!
Jinjun · 10 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
