Trusted Agent profile · Coventry, Warwickshire
Verified
★★★★★
966 reviews across 2 platforms
15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleSteve is a class letting agent. Highly recommended
Dear Tae, thank you very much for your 5 star review, we are so pleased to hear your comments about Steve's service. If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kinds Regards - Haart Residential Lettings Team
1/5
GoogleShakia utterly useless refuses to answer any of my emails anytime we need important information it was always Steven that responded to me via calls refuses to give me my holding my deposit back even though the landlord pulled out of the contract honestly been a nightmare from start to finish ! Wouldn’t recommend
Hi Odhran, sorry to hear about your bad experience. I’ve tried calling you to explain the situation. Please feel free to contact the office
5/5
GoogleVery professional service and Leon was able to answer all my questions. Highly recommended!
Dear Charles. Thank you for your review we are glad to hear you highly recommend the service you have received. If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry
5/5
GoogleVery helpful would recommend Leon to anyone on the look out for a home.
Dear Alyah. Thank you for your recommendation for Leon's service. We are thrilled you have received quality service. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. - Rishi Kotak.
5/5
GoogleRaj was really professional and knowledgeable of the property industry. Great service
Dear Jenny, thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleBrian Holt have been a absolute delight to work with. They dealt with the sale of our house and were also marketing the one we bought. They were extremely efficient in all areas, as well as being helpful and friendly. Ultimately, Brian Holt made what is a stressful experience as straightforward as possible. Whilst I hope we NEVER EVER move again, if we do, I would not hesitate in appointing them! Many thanks to you all.
We are so pleased you were happy with the service Mark. We wish you all the best with your new home! Kind regards, The Brian Holt Team
5/5
GoogleRaj and Shakia were really nice. Very helpful and friendly approach to life
Dear Amy, thank you very much for your review, we are so pleased to hear your comments about Raj and Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476 717389. Kinds Regards - Haart, Coventry
5/5
GoogleShakia was very helpful right from the viewing until all referencing being done.
Dear Vikram, thank you very much for your review, we are so pleased to hear your comments about Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleRaj has been really helpful and professional. We would recommend him without hesitation⭐️
Dear Tudor. Thank you for your amazing words on Raj's service. We pride ourselves on working honestly, professionally and with a smile, and its great to hear that you have received the level of service we strive to provide. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. - Rishi Kotak.
5/5
GoogleShakia was really helpful regarding my property search would 100% recommend
Dear Ellie, thank you very much for your review, we are so pleased to hear your comments about Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleRaj was a pleasure to speak to during my property search.
Dear William, thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleI cannot thank Jo Keane enough for all her help and support with my property. She is an amazing problem solver and truly goes above and beyond every day to ensure she provides the best service possible to her clients. Thank you so much for all your hard work and dedication, I really appreciate everything you have done to assist me.PositiveResponsiveness, Quality, Professionalism, Value
Dear Kate, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - (Brian Holt Lettings Coventry)
5/5
GoogleSteve was outstanding and highly recommended
Dear Darren, thank you very much for your 5 star review, we are so pleased to hear your comments about Steve's service. If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kinds Regards - Haart Residential Lettings Team
5/5
GoogleJust had a viewing with Lillie-May and I must say she is not only efficient but also knowledgeable and pleasant to speak with. Impressed by the professionalism displayed and I know who to go to for future property needs.
The lettings team would like to thank you very much for your review, we are so pleased to hear your comments about Lillie-May's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kind Regards - Haart Lettings
5/5
GoogleRaj was very helpful and polite. He knows his job so well.
Dear Filipino. Thank you for review on Raj's service we are so glad to hear that you have received helpful service. If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry
5/5
GoogleThank Raj for his hard work last couple of weeks. Great job.
Dear TF Kwok, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Casey Saunders - haart Lettings Coventry
5/5
GoogleThank you Leon for the amazing service and all the help .
Dear Kam. Thank you for your review of Leon's service, we are always happy to help! If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleCurrently in the process of purchasing my first house, close to completion and just wanted say both Andy and Karen have been very accommodating. They have always kept me updated on the progress right from the beginning, and have been very transparent and communicative. Very happy as the buyer so far.
Hello Kylie, thank you for taking the time to share your experience with us, you've been fantastic to deal with and we look forward to handing you the keys to your new home. Best wishes from Andrew, Karen and the Haart Team.
5/5
GoogleI had a very good experience with heart estate agents especially willi heard .he arranged a convenient time for viewing and showed us the property.he was very pleasant and has a good communication skills.
Thank you very much for your kind comments on Will's service. Kind regards Will haart
1/5
GoogleExcellent service until I left the review requested. Afterwards just excuses, promising updates that fail entirely to arrive. Next time when you request a review make sure to provide a service at least acceptable. Level of professionalism is beyond sea level. Utterly disappointed with the Property Management team.
Dear Alex, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Rachel's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
GoogleHad a viewing with Viviana. She was very thorough and answered all of my many questions. The property I viewed was clean and modern. So I was happy overall.
Thank you very much for your kind comments on Viviana's service. Kind regards Coventry haart
5/5
GoogleI recently had an issue dealt with by Jo Keane on the lettings team. I was very impressed by the professional and courteous manner in which I was treated. I simply explained the problem and Jo resolved it quickly and to my complete satisfaction.. what more can you ask for! Jo is an asset to the business and I am a very happy customer.
Dear Robert, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleI have received excellent support so far from the Coventry branch. Joel and Jordon were great with their communication in the initial viewing/bidding stages. The mortgage advisor Karan was brilliant, so thorough, professional and friendly and put me at ease instantly. Thank you.
5/5
GoogleThis is a great service. Ben Witherford provided us with a very accurate property assessment and has been very friendly, highly professional and very efficient in his approach to work.
Thank you very much for your kind comments on Ben's service. Kind regards Coventry haart
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
