Trusted Agent profile · Coventry, Warwickshire
Verified
★★★★★
966 reviews across 2 platforms
15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
4/5
GoogleLillie-May was really helpful and kept me informed of my application status, a pleasant application experience
Thank you for leaving your kind review for Lillie, if require anything else from us please contact Haart!
5/5
GoogleAimee Dearden was extremely prompt in providing service. Extremely well behaved and customer oriented. Will definitely use their service again.
Dear Soumendu, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Aimee's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
GoogleLillie-May explained me all she is doing a good job. Thanks Lillie-May
Thank you very much for your kind review on Lillie's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks Haart Lettings
5/5
GoogleIts was very nice talk with Mr. Raj Chahal and Mr.Rishi Kotak about lettings. They shared details about house and cleared our doubt. Thank you so much
Dear Krupa, thank you very much for your review, we are so pleased to hear your comments about Raj's and Rishi's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleJoanne Keane was so helpful in dealing with issues raised by tenants and repairs for my property. She is very professional and also kind. Thank you Jo for all you do. Much appreciated.
Dear Josephine, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleThanks to Aimee Dearden for sorting out the new tenancy and getting everything straight for me. Much appreciated.
Dear John, thank you for your positive comments for Joanne in our property management team. If there is anything more that we can assist you with please do not hesitate to contact us on 02476 717389. Kinds Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleVery professional, really helpful with my move and very fast with services. Thank you Leon for your involvement and help,i'm happy to be one of your customers.
Dear Ana Maria, thank you for taking the time to review Leon's service. We are glad to have you as one of our customers and are delighted to hear you have had a great experience. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleLeon was very nice during our visit yesterday and kindly answered all of my questions. He’s got a really good energy and a friendly and professional attitude!
Dear Smaranda, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleI highly recommend their sales team. WILLIAM HEARD - (Sales Consultant) helped with the purchase of a residential property in Coventry. He gave me regular updates and helped us to get moved with an excellent service from start to finish. Well done, I am more than impressed with the professionalism and tenacity shown by the WILL HEARD. I would be more than happy to use this business again.
Hi Kerun, Thank you very much for review, looking forward to giving you the keys next week. Thanks Will Haart Coventry
5/5
GoogleLillie is nice lady and she deal me very nicely
Thank you very much for your 5* review on Lillie's service. If you do require anything else please do contact us! Many thanks Haart Lettings
5/5
GoogleAfter having months of issues, jo Keane was fantastic in her customer service towards my issue. Absolutely would not be in the same house if it wasn’t for her. Great job.
Dear Ross, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleLillie is very helpful in showing properties and very friendly. Cheers!!
Thank you for leaving Lillie a kind review based on her service! If you require any more help, please get in touch with us at Haart!
5/5
GoogleCame into the branch in coventry, talked to Steve was very helpful
Dear Ciaran, the lettings team would like to thank you very much for your review, we are so pleased to hear your comments about Steve's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kind Regards - Haart Lettings Team
5/5
GoogleRecently rented a property through Brian Holt. They have been amazing throughout the whole experience. All members of the team were polite and professional. Rishi always answered calls promptly and got other members to do call backs within a excellent time frame. Initially Emma showed us around the property and assisted with the collection of keys, she was really nice. Social distancing and face masks worn and Covid 19 procedures were conducted at a high standard which was nice to see as a NHS worker. Lastly, Aimee assisted with the paperwork, really polite and helpful, always got back to us so quickly and nothing was ever too much for her, we really appreciated her help. Managed to get the property earlier than asked for, highly recommended Brian Holt and the team.
Dear Kerry, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - (Brian Holt Lettings Coventry)
1/5
GoogleAnother horrible experience with these people. After confirming that I'm interested in a property, Marc said he was going to send me a link to pay the holding deposit. It took a week until I called to make a follow up and was told that the place has been rented out to a different tenant. In few days I had a call from this same Marc asking me whether I was still interested in the property. After confirming yes, I don't know whether it's today that they are going to get back to me. They are very poor in communication and customer services. And the disrespect for making me an option alone is a different issue all together. I don't recommend them to anyone.
5/5
GoogleRachel is always a pleasure to deal with and she is always happy to help.
Dear Jada, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Rachel's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
GoogleAfter having months of issues, jo Keane was fantastic in her customer service towards my issue. Absolutely would not be in the same house if it wasn’t for her. Great job.
Dear Ross, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleIt was a fantastic experience viewing with William Heard, who promptly responded to emails and ensured tasks were completed as quickly as possible. He demonstrates a leadership quality that upholds the company's interest and integrity while providing customers with an outstanding experience.
Thank you very much for your kind comments on Will's service. Kind regards Coventry haart
4/5
GoogleRaj has been such a great help in guiding us and offering his help to us. Appreciate the effort and details explained by himself.
Dear Sky, thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleI had a few queries as a current tenant and Jo Keane was fast to respond and very helpful. I'd definitely recommend her to anyone.
Dear Cristian, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleBrilliant service from lettings manager Rishi and his team. Personal approach and speedy letting with quality tenants - could not recommend more highly!
Dear R A, thank you very much for your review, we are so pleased to hear your comments about Rishi's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleWill was very welcoming and transparent with me. He was very honest and open to questions.
Hi Shahriar, Thank you very much for your comments, I am glad Will was able to help and answer all your questions throughout the buying process. Thanks Haart Coventry
5/5
GoogleEmma has been so helpful every step of the way, I can’t thank her enough. Great communication and we also had a fantastic viewing with Rishi. So pleased with our experience.
Dear Vicky, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak Brian Holt Lettings
5/5
GoogleLillie-May Hughes was professional, quick and efficient. Kudos!
Thank you very much for your kind review on Lillie's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks Haart Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
