Trusted Agent profile · Coventry, Warwickshire
Verified
★★★★★
966 reviews across 2 platforms
15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
1/5
GoogleWell I have difficulty speaking and they put the phone down on me.
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience. This is not the level of service we strive to provide.
5/5
GoogleLillie is very good person who assisted me to secure such a fantastic room…..
Thank you very much for your review on Lillie-May's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
5/5
GoogleGreat experience selling my property after having a bad one with a different company. Big thanks to Will for consistently updating and advising me throughout. Very professional and highly recommend.
We are all so pleased for you Finn, thank you very much for your kind words about Will's service. We wish you all the best in the future! Thanks Haart Coventry
5/5
GoogleLeon was on time and he showed us the property , explained everything clearly. Making the process a stress-free experience. He is very professional, informative. He did a superb job and I would definitely recommend him. Thank you!!
Dear Ravi, thank you for your positive comments for Leon in our lettings team. If there is anything more that we can assist you with please do not hesitate to contact us on 02476 717389. Kinds Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleAn absolute pleasure working alongside the team particularly Aimee , Patricia and Jo. Very friendly , professional and helpful with all the work contracted to me and have always worked/collaborated well. 5 star service by the team 5️⃣⭐️
Dear Zac, thank you for your 5 star rating and comments about the team! We really appreciate your feedback. If there is anything more we can do to assist please do not hesitate to contact us on 02476717389. Kind Regards, Haart Lettings.
5/5
GoogleBen witherford. Friendly, knowledgeable reassuring. Recommended:) Thank you Ben.
Thank you very much for your kind comments on Ben's service. Kind regards Coventry haart
5/5
GoogleWill Heard was extremely professional and scheduled everything pretty quick. Thanks Will!
Thank you for your kind comments on Will's service. Kind regards Haart Coventry
5/5
GoogleBrilliant service. Always available to answer any queries I had on the property. Thank you Andrew and Karen for helping me find the right home for me.
Thanks for your kind words Theo, I hope your happy in your New Home. Best wishes from Andy, Karen and the Haart Team
5/5
GoogleJoanne has been absolutely great in helping out with my referencing, made everything much easier with her professionality and good spirit in a very delicate and stressful moment for me. Thanks Joanne <3
Dear Stefania, thank you for your kind comments about Joanne. We are always here to service our customers. If there is anything else we can assist with, please do not hesitate to call us on 02475 096634. Kind Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleAndy gibbs and team were a great help with the move. Great comms and updates. Thanks very much. Neil
Hi Neil, Thank you so much for your kind words. We’re delighted to hear that Andy and the team were able to support you through your move and keep you well updated throughout the process. Wishing you all the very best in your new home! Best regards, The Haart Coventry Team
5/5
GoogleViviana was a really great host. Left me more convinced than in doubt.
Thank-you very much for your review on Viviana's service. We really appreciate your kind feedback. Many thanks Haart Coventry
5/5
GoogleLillie-May was helpful and helped me secure a house. She has good service
Thank you very much for your review on Lillie-May's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
5/5
GoogleRajdeep Chahal is a Very professional and helpful teamate in agency and giving excellent service to me as a good communication, good guidance to complete the tenance application. The best agent I have ever used. Highly recommended.
Dear Zeeshan, thank you for your feedback on Rajdeep. We are glad you have had such a positive experience. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleHad a great experience dealing with this agency on my house search! Raj was instrumental in his professionalism while interacting. Though i couldn’t finalise the house through haart but would recommend this agency to others. Cheers!
Dear Gaurav, thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleJoel Draper has been great in dealing with the sale of my property. He kept me informed and rang every week to the buyer and his solicitor for updates. Thank you for your assistance.
Thank you Sally, I'm so pleased that we got there in the end, thank you for your patience. Best wishes Joel
1/5
GoogleMakes me sad to see very down looking employees working late 6 days a week
Thank you for leaving us some feedback. We apologise that you have struggled to get in touch with us, whilst this is no excuse we have been lower on staff than usual recently however we are now operating with full staff in branch. We appreciate this may have left a sour taste for you but I hope that you would be willing to give us another try so we can show you the service we mean to provide. Best wishes, Casey Saunders.
5/5
GoogleRaj was extremely helpful and responded to all of my queries in a timely manner. He was very helpful and I will definitely be using these letting agents in the future. Great job :)
Dear Krishna, thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleLillie-May was highly professional and assisted me with my application.
Thank-you for your review of Lillie-May's service. Kind regards, Haart
5/5
GoogleBeing a customer with the agency since before they’ve been incorporated and all I can say is that I am really happy with their services. Whenever I needed any help they’ve been really helpful and willing to help. I’m glad they got Aimee as part of their team, she’s a star, she always replied back within a day and was always keen to assist me, she’s always been a great asset for the agengy, will definitely recommend her to be your contact point and hats down for Rishi who is a true gentleman and with patience he will sort anything for you!PositiveResponsiveness, Professionalism
Dear SP, thank you for your 5 star rating and amazing comments about Aimee and Rishi. If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry
5/5
GoogleLove the service Brian Holt gave me helping me purchase a house. Great, friendly and transparent service. I dealt pretty much solely with Joel Draper who was punctual helpful and knowledgable and made the viewing experience smooth and pleasant. Thank you so much Joel!
Hi Edward Holden, We're pleased to see the 5-star rating you left for us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Brian Holt Coventry
5/5
GoogleThanks to Lillie-May for excellent service. We're happy to have been selected to let that beautiful property :)
Thank you very much for your 5* review on Lillie's service. If you do require anything else please do contact us! Many thanks Haart Lettings
5/5
GoogleMy experience with Lyon has been wonderful. Not only he was polite and friendly, but also went an extra mile in order to show us a property on a short notice. Thank you :)
Dear Sameer, thank you for your kind comments about Leon and the experience he provided you. We are always here to service our customers. If there is anything else we can assist with, please do not hesitate to call us on 02475 096634. Kind Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleBest service you can and hassle free I got a house from them . Shakia Townsend was very helpful she put me right direction and found the house suits me thanks again 👍 …
Dear Jatin , thank you for your 5 star rating and amazing comments about Shakia! If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry
5/5
GoogleKiran patni thanks for your quick response and great service
Thank you ever so much for taking the time to leave us such a wonderful review! If there is anything more we can do for you, please don't hesitate to reach out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
