Trusted Agent profile · Coventry, Warwickshire
Verified
★★★★★
966 reviews across 2 platforms
15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleB&H is the agency I used since in Coventry. They were really helpful and friendly, especially Rishi. He is always able to communicate with the landlord and come up with perfect solutions. I'm pleased to be working with him. Thank you so much! I strongly recommend these agency...
Dear Erdal, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (Brian Holt Lettings)
5/5
GoogleGreat service from Rishi and team over the past few months sorting some tricky issues with tenants. Rishi did all he could to rectify issues caused by the admin side - was very proactive and kept me well informed even over Easter weekend. Really appreciate it. Thanks.
Dear Clare, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleWill Heard was very helpful in my process for buying a house. He was very polite and provided prompt information responding to my questions in a timely manner.
Hi Muhammad, Thank you very much for the kind comments on Will's service, we are really appreciative of the positive review. Many thanks Haart Coventry
5/5
GoogleBen's in-depth knowledge of the Coventry real estate market has consistently helped me identify lucrative investment opportunities. His keen eye for detail and thorough property evaluations have allowed me to make informed decisions, ensuring that I make the most of my investments. Ben's responsiveness and open communication have been particularly impressive, as he has always been available to address my questions and concerns promptly.
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry
5/5
GoogleToday I was very kindly attended by Mr. KIERAN PATTNI, who quickly resolved my issues. Thanks in advance.
Hello, thank you for your lovely review for Kieran in Property Management
1/5
GoogleAwful persistent cold calling me for weeks despite me blocking their number, they text and left persistent voicemails. Have asked for my number to be removed and told them their persistent harassment would never have convinced me to sign with them.
5/5
GoogleThe best agency I’ve been with. Raj has been absolutely fantastic informing me about everything every step of the way and responding to my questions in a timely manner. He’s very professional and communicative and a great asset to the company
Dear Tara, Thank you for your feedback. We are very happy to hear that Raj was professional and communicative during your experience. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleWilliam Heard has been a great help and support during our selling process. He has answered any questions or queries we had, nothing was too much trouble. We would highly recommend him.
Hi Juliette, Thank you very much for your kind words about Will's service. It was a pleasure to sell your home! Many thanks Haart Coventry
5/5
GoogleHave been assisted by Andy Gibbs throughout my process of purchasing my first home. He has been an extremely useful in providing me with houses that fit my preferences and dedicating his time to talk me through the process of buying my first home. I appreciate Andy for being open and honest with me and giving his advice on such an important decision. Absolutely fantastic guy, and would recommend reaching out to him if you are in the market to buy / sell.
Hello Zain, thank you for leaving such a glowing review, you've been an absolute pleasure to deal with and I'm really pleased we can support you through this process of buying your first home. Best wishes from Andrew and the Haart Team
5/5
GoogleShakia and raj were very friendly and I had a very pleasent experience with them. Both went the extra mile and we're both dedicated to their role. They were extremely professional and all of our needs were met, extremely thankful
Dear Dean, thank you very much for your review, we are so pleased to hear your comments about Raj and Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476 717389. Kinds Regards - Haart, Coventry
5/5
GoogleWent to see Riley today, was able to provide an instant viewing for the property I wanted. Explained everything clearly. Good man to deal with, I'd recommend him.
Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry
5/5
GoogleRachel Morton responded quickly to my request. I asked for a receipt on Friday mid day, and by Saturday morning I had it. Thank you Rachel
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | haart Coventry
5/5
GoogleBig thank you to Aimee Dearden in the Coventry office for the quick, efficient and professional service she has been providing for several years now in the letting of our property
Dear Karl, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Aimee's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
GoogleAndy was very helpful and always at the end of the phone if we needed him. He also kept us up to date with everything on the sellers end too throughout the whole process.
Thanks for your kind words Emma, pleased to hear you had a good experience and thanks for taking the time to share this. Best wishes Andy
5/5
GoogleWilliam was excellent, dealt with all our queries and concerns with ease, and has helped us move forward with our properties. Highly recommend
Thank you very much for the positive review on Will's service. We do really appreciate it! Many thanks Haart Coventry
5/5
GoogleWill Heard has been great at sorting viewing very quick and efficient!
Thank you very much for your kind comments on Will's service. Kind regards Coventry haart
5/5
GoogleViviana was brilliant, great at explaining everything and answered all my questions.
Thank you very much for your kind comments on Viviana's service. Kind regards Coventry haart.
1/5
GoogleOne star is generous for how terribly managed this office is. Used this letting agency to lease my flat. TERRIBLE CUSTOMER SERVICE. No one bothers to either manage the property or contact you when requested. When calling staff are rude and unhelpful. Despite allegedly having our flat managed by "property management manager". I say alegedly as she is so uncontactable im not fully convinced she exists. she did nothing to actually manage the property leaving us to do it ourselves while arbitrarily deducting us money from our rent for services not provided.
Dear Mr Browning, We are sorry to read your review and wish to assist you further but we have no record of you on our system. Please can you contact us at coventry@haart.co.uk so that we may look into your complaint and resolve any issues. Kind regards, haart Coventry
5/5
GoogleBrian Holt Lettings (Rishi Kotak). We have used Rishi to market, let and help manage a number of lets. I have always found Rishi and his Lettings Team to be very professional and proactive. I would recommend Rishi and his letting team,
Dear Marc, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (Brian Holt Lettings)
5/5
GoogleRiley, thank you so much 🙏 …
Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry
5/5
GoogleJoanne Keane was really helpful and was actually following and monitoring the process of our complaint from the beginining to the end and was calling to check until issue is fixed. Thank you so much Jo, it was a great customer service and follow up.
Dear Saabe, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (Brian Holt Lettings)
5/5
GoogleWilliam Heard was very welcome and nice. Easy to contact and always available.
Thank you very much for your kind comments on Will's service. Kind regards Will haart
5/5
GoogleLoved the experience and an amazing person. Lillie was amazing and I immediately booked the property.
Thank you very much for your review on Lillie-May's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
5/5
GoogleCan't thank Sam Bowyer's enough for all his fantastic support. Always at the end of the phone to help. Excellent customer service. 5 star review. Would highly recommend him. Massive thanks again.
Thank you very much for your kind words, I'm glad we have been able to help you secure your new home. Kind Regards Haart New Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
