Trusted Agent profile · Coventry, Warwickshire
Verified
★★★★★
966 reviews across 2 platforms
15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, got the job done right. Andrew Gibbs worked on my sale and he did a wonderful job! Recommend!
Thank you so much for the kind words and recommendation! We’re thrilled to hear you had an excellent experience. Andrew Gibbs will be especially happy to know his hard work on your sale made a difference. We truly appreciate your support … More
5/5
GoogleShakia was lovely , she really listened to my needs and circumstances. She then telephoned to let me know what will happen next something no other letting agent representative has done which made me feel valued . She was lovely and a credit to the company .
Dear Margot, thank you very much for your review, we are so pleased to hear your comments about Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
5/5
GoogleLillie-May was very helpful in my journey to find the accommodation. She understood my need and showed me what I need. Swift, prompt and helpful🌸 …
Thank-you for your review of Lillie-May's service. Kind regards, Haart
5/5
GoogleMy experience with Andrew has been great. He's been very helpful talking me through my house purchase and following up on information I've needed, making the process as smooth as possible for me. Thank you!
Thank you very much for your kind review on Andy's service, Please let us know fi you require anything else you require, Many thanks Will
5/5
GoogleLeon was a great agent; polite, helpful and informative. After I decided to follow up on the viewing, his colleague (on the phone) was equally helpful, and passed all my details and comments on to Leon, who sent me the application form that evening (after the end of the working day).
Dear Daniel. Thank you for you review on Leon's service we are glad that you have had a good experience using our lettings services. If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry
5/5
GoogleLotty was incredibly helpful when organising my tenancy renewal, within an hour I had a signed contract with clear terms - very organised and efficient.
Hi James and thank you so much for the great review for Lotty! Kind Regards, haart Property Management
5/5
GoogleA big thank you to Sab for keeping me up to date daily of work progress at Sovereign Road prior to new tenant moving in today. A tight schedule which needed close attention. Good to know I have 'capable hands' looking after my rental property.
Dear Keith, thank you very much for your review, we are so pleased to hear your comments about Sab's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kinds Regards - Haart Property Management
5/5
GoogleThanks Viviana for your help and support in viewing. All the queries were addressed nicely and satisfied. Thanks a lot and best luck
Thank you very much for your kind comments on Viviana's service. Kind regards Coventry haart
5/5
GoogleReally helpful explained everything would recommend them to my friends and the agent that helped me Riley Holmes’s
Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry
1/5
GoogleI really was surprised, i was interested to buy a property and they was very rood, they forced me to see their mortgage advisor but I told them I have already and I’m ready to buy, he close the phone, I called him 2 minutes ago and I was really polite, I just wasted my time with rude people. I’m wouldn’t recommend them for my self !
Sorry to hear that you have not had a good experience with Haart Coventry. I have looked in to this and it appears you enquired about a shared ownership home that we are selling in Banbury. We act on behalf of the housing association who have asked us to refer all enquiries to a third party who establish your affordability, not to try and sell you a mortgage. Every buyer has to go through this process and my colleague explained this to you. We take pride in our customer service at Haart Coventry and wish you all the best with your search for a home.
5/5
GoogleAn incredible experience! Lily was absolutely wonderful to work with, super cheerful and willing to help in anyway possible! Would recommend this service to anyone and everything :)
Thank you for your kind review of Lillie-Mays service. haart Lettings
5/5
GoogleLotty Coombe was really helpful to us (with much patience) during our renewal process.
Hi Godfred, thank you for leaving a great review for Lotty in Property Management
5/5
GoogleI am a tenant of this agency more than a year. The letting service was excellent with immediate effects when ever is required either contractual or maintenance. I would like to Thanks Aimee for your kind support.
Dear Zeeshan, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Aimee's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
GoogleVery helpful, Elise Harrison helped me a lot!
Hi Andi, thank you for taking the team to leave Elise a review in our Property Management department.
5/5
GoogleLillie-May was great at explaining the property features, explaining the contract / terms and conditions, and was very friendly and helpful throughout the whole process. Recommended!
Thank you for your kind review of Lillie-Mays service. haart Lettings
4/5
GoogleFriendly staff, I had Riley Holmes taking care of the process getting me into my be place. Everything happened in a relatively timely manner. Not five stars because letting agent/building communication was particularly lacking. …
Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry
5/5
GoogleVivian was very polite and helpful with arranging my viewing
Thank you for your lovely review, we really appreciate your comments. Best wishes from Viviana and the Haart Team
5/5
GoogleI am very happy with the way Rajdeep Chahal is explaining me about the property I was interested and also the way he showed me around. He is very polite and friendly. I highly recommend him. Thank you for your help Raj.
Dear Georgiana. Thank you for your amazing words on Raj's service. We pride ourselves on working honestly, professionally and with a smile, and its great to hear that you have received the level of service we strive to provide. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. - Rishi Kotak.
5/5
GoogleWe truly had excellent service from the office. My parents, first time buyers, unfortunately faced many issues in this long-winded process but Karen was immensely helpful, patient and keen to help. Truly so many thanks go out to Karen!
Hi Christina, Thank you very much for the kind review, I am glad I was able to assist you in your purchase. Merry Christmas, best wishes Haart Coventry
5/5
GoogleIt's been an absolute pleasure interacting with this company. Staff are really professional and respond in a timely fashion. Leon was really friendly and easy to talk to. He nurtured a professional working relationship and I would be pleased to work with him in the future.
Dear Andreea, Thank you so much for taking the time to review Leon's service. We pride ourselves in offering fast and friendly service with a smile and we are happy to hear that this has been delivered. We hope you have a good day and if there is anything more we can do to assist please do not hesitate to contact us on 02475 096634.
5/5
GoogleI'm new in looking for rents in UK, as i moved here only last year, but Leon was a really nice and professional agent, and after the yesterday's viewing i can say that i finally met somebody who could answer our questions calm and on point.
Dear Ioana, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - haart Lettings Coventry
5/5
GoogleAfter a very poor start with Brian Holt I was delighted to work with Vanessa Millwall. After my house sale fell through on a Monday due to time wasters, by Wednesday Vanessa had 11 viewings booked and the house was sold by Friday. Vanessa kept me informed every step of the way with her friendly and calm approach. I feel confident that things will run smoothly this time around. Thank you Vanessa you restored my faith Wendy McMahonPositiveResponsiveness, Professionalism
5/5
GoogleJo Keane has been amazing! Has chased things up for me over and over again enabling me to meet a deadline. She is extremely helpful, courteous and professional. I don’t actually think it was her job to help me but she did it anyway. Thanks for your time and effort, much appreciated
Dear Rachel, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - (Brian Holt Lettings Coventry)
5/5
GoogleDealt with Will from initial viewing of the property through to completion. He replied to any questions, calls and emails within 24 hours every time and kept us up to date with what what happening at any given point. Excellent service.
Hi Andy, I really appreciate you taking the time to leave me a review, so glad I was able to help you move, many thanks from Haart Coventry
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
