Bairstow Eves Radford Sales reviews in Coventry

★★★★★ 5/5

Google

Amazing place to go! Me and my husband are first time buyers and I made a visit to see Gem here and she pointed us in the direction of Sulak. Right from the beginning if our journey all the way to the end they were both amazing!! Supportive and informative. Always on the other end if the phone to answer all questions and quires we had. With all there hard work we finally got our mortgage approved and happily living in our home!!! Thank you to bairstow eve and all the team!!

Tanya · 28 December 2023

★★★★★ 5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

★★★★★ 1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

★★★★★ 1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

★★★★★ 5/5

Google

The Radford team were absolutely amazing with their friendly customer service, flexibility, keeping me informed of all updates. They made the whole process manageable for me. Would definitely recommend 👌 Thank you! …

Jaswinder · 15 October 2025

★★★★★ 1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

★★★★★ 5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

★★★★★ 5/5

Google

Very happy with the service at Bairstow Eves. Richard was our first contact and was friendly and professional. Ashleigh and Gemma were always helpful and Claire did a great job in what turned into a very quick sale. Pleased with being kept up to date with any information and also happy with arranging our mortgage with Adam. A good experience.

Brenda · 25 October 2019

★★★★★ 5/5

Google

I had such a positive experience with Bairstow Eves Radford. After not having a great deal of luck with a previous estate agent after nearly 8 months of house chains constantly falling through. I decided to start a fresh and sell my home with Bairstow Eves instead, and they were truly faultless. The ease and speed of communication stood out to me, and not forgetting how friendly the whole team are. To selling our house (over Xmas period), finding a new home to buy, to completion, was around 3 and a half months. We were astounded at how quick and smooth sailing the process was this time round! A huge special thanks goes to Kelly, Gemma, Sammi and Neil, we can't thank you all enough for making such a stressful time be that little bit more calmer and organised for us. I also want to mention that we changed our solicitor's to one Bairstow Eves recommended - Talbots Law, and their service was brilliant, I really couldn't fault a thing, the communication between the solicitors and estate agents was very impressive and certainly felt like a partnership with everyone involved. Overall, we would absolutely recommend Bairstow Eves to anyone, 5 well deserved stars!

Danielle · 16 April 2025

★★★★★ 5/5

Google

Claire and Gemma were great during the purchase of my first home. They kept me well informed of updates and helped chase solicitor delays. They ensured the whole process went ahead smoothly.

Rob · 24 October 2023

★★★★★ 5/5

Google

I did not go with Bairstow Eves for the sale of my house. We went for the cheapest option which in hindsight was a massive mistake. But even though we didn't go with them they were willing to give advice and support when so many hurdles came up with the cheaper option. Bairstow Eves customer service and support was outstanding. Now I'm looking to buy or rent and they are my 1st choice for an estate agency to trust and work with.

Steve · 24 October 2023

★★★★★ 5/5

Google

We were extremely happy with the service provided by Claire and Gemma at the Bairstow Eves branch in Jubilee Crescent. They provided excellent service all of the way through the sale process and gave regular updates and chased the various parties if there seemed to be any delay for whatever reason. We always knew where we were in the process and what the next steps were. Thank you and we would have no hesitation in recommending them to family or friends.

ROGER · 24 October 2023

★★★★★ 5/5

Google

My family recently sold a house via Bairstow Eves and were pleasantly surprised at the efficiency and the customer service Richard and the team provided for us. Not only were they prompt with the sale, as we wanted this done as soon as possible, they handled all issues with great care. Thankyou for all your help! A very happy customer :)

Ayesha · 12 December 2018

★★★★★ 5/5

Google

Very professional and friendly staffs who dealt with our situation in very personal way. We were contacted regularly and kept updated with our case. We also got regular updates on changing interest rates which we found really helpful. I can't say much but I have and will always recommend this team to anyone who wants the best advice and support to getting a mortgage. Thank you so much.

Martin · 25 June 2024

★★★★★ 5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

★★★★★ 5/5

Google

Gemma and Claire were brilliant start to finish with my house purchase. Very friendly, proactive and quick to respond to any queries. Will be using this branch again with any sales/purchases

Liam · 24 October 2023

★★★★★ 5/5

Google

I buy and sell houses , it was hard trying to find a good estate agent as a lot of people waste your time, Claire, Gemma and the rest of the team were a god send . They have sold 2 of my properties in the last 24 months and also help me buy one . Cannot recommend anyone else .

Noman · 2 October 2024

★★★★★ 5/5

Google

We recently sold our property via Bairstow Eves(Radford). The team provided a great service throughout the whole process. kept us updated on viewings and the progress of the sale. They are efficient, friendly and pro active. We have no hesitation in recommending them to other sellers and would happily use them again in future. Thank you

Shabana · 11 December 2024

★★★★★ 5/5

Google

We have just completed a property purchase with Bairstow Eves. It was a long chain and did get quite complicated. However Claire and her team responded and communicated effortlessly throughout the whole process. Quick responses, great customer service and attention to detail is why we would highly recommend Bairstow Eves. Thank You

R · 26 May 2024

★★★★★ 1/5

Google

Very poor communication, they did not put a board outside the property for 3weeks until I picked it up and reminded to do so. Highly disappointed.

Senthiru · 17 November 2025

★★★★★ 5/5

Google

Fantastic service as always selling our family home. Very helpful and on the ball team. Claire the branch manager is always to hand, ready to answer any queries. Thanks to Steph & Neil for doing the viewings, you achieved an excellent price!

Chris · 24 October 2022

★★★★★ 1/5

Trustpilot

Bairstow Eves Walthamstow branch

Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.

Uche · 30 December 2021

★★★★★ 1/5

Trustpilot

Would give them 0 if I could

Would give them 0 if I could. They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days. They show up whenever they want, claiming they have contacted us when in fact they’re have not. Absolutely ridiculous.

Victoria · 19 August 2023

★★★★★ 5/5

Google

Great service from all the staff with a special thank you to Claire. She went above and beyond and was always at the end of the phone if needed. We would definitely use them again and will be recommending Bairstow Eves Radford to friends and family for future moves.PositiveProfessionalism

Chris · 24 October 2021