Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExemplary team at Bairstoweves
The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.
Lesley · 25 April 2023
★★★★★ 1/5
TrustpilotI sold a house, overcharged for fees, headache
L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.
Paul · 15 July 2026
★★★★★ 5/5
TrustpilotFinally a positive rental experience.
My son is 22 years old and was excited to rent his own property. That experience became a nightmare very quickly. However thankfully we met Joe Sharman at Bairstow Eaves Coventry City office. My son has looked at over 20 properties through different agents, filled in numerous amounts of paperwork, and 90% of the time has never had any response. Joe has gone over and above finally making our rental quest a positive experience. Joe was professional helpful, friendly and made the process of my son finely getting his rental property a success. We would like to thank Joe for all of his help and guidance. Would 100 per cent recommend.
Colette · 18 April 2023
★★★★★ 1/5
Google**DO NOT TRUST THEM**
I had a very disappointing experience with Bairstow Eves. Before moving in, they agreed to carry out cleaning and complete the requests I made. They even called … More
Shanaka · 21 December 2025
Agent replied · 23 December 2025
THIS REVIEW IS FOR THE RENTAL TEAM IN COVENTRY CITY CENTRE. Thank you for your review, which has been left on the incorrect page.
I am sorry to hear about your review with a different department, situated in a different office. We would be grateful if you could please remove your review from our page, as this is not a true reflection on the service we provide from the sales team at Radford. If you do get time to read our reviews for our Radford Sales Office, you will see why we are disappointed this has been added to our page. The sales manager will contact the rental team to follow this up for you. Thank you.
★★★★★ 5/5
GoogleAfter a very emotional rollercoster of a sale, Bairstoweves Radford, have been second to none. The whole team were extra helpful and nothing was ever too much of an ask.
I would like to give Claire an extra mentions for the extra mile she continously went to support my whole family on our sale. I say whole family because Claire could transform into Mary Poppins when visiting the house, which my boys loved. This helped them feel happy and secure with the whole idea of selling their home and having strangers enter to visit. She helped me personally on days when things seemed too stressful and overwhelming. She would make sure I understood every stage and was incredibly insightful and patient. For that I can not thank her enough. One happy family.
We would definitely recommend the branch 10/10
Jasmin · 26 April 2024
Agent replied · 23 October 2024
jasmin swain thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold a property I joint owned with an ex partner who didn’t make the process easy , Bairstow eves radfords Gemma, Claire and Bailey did an amazing job to get this across the line which I know they would agree was a challenge. They would push solicitor’s, buyers sellers to get the job done, they would always get back to me promptly and even helped me to achieve more than at some points I doubted I would a achieve.
Couldn’t be more grateFul definitely value for the service I got 100% recommend. 😀
David · 26 April 2024
Agent replied · 23 October 2024
Thank you for your excellent recommendation and 5* review David Sheridan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat an excellent team at Bairstowe Eves Radford. They were all amazing & so knowledgeable & helpful with the sale of my property, nothing was ever too much trouble for them.
From helping me with all the paper work, buyers, solicitors, reports & answering any questions always getting back to me that day. Keeping me updated on the progress of the sale. I was so impressed with their service, they are now valuing my dad’s house. Would totally recommend them
Thankyou so much to Claire, Gemma, Bailey & Melissa for going above & beyond x
Karen · 26 April 2024
Agent replied · 23 October 2024
Thank you for your glowing recommendation and 5* review Karen Coleman. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Claire, Gemma, Bailey and all the team at Bairstow Eves! Thank goodness for their friendly support and tenacity in getting the job done! Makes the whole process as stress free as possible. Cheers!
Laura · 26 February 2024
Agent replied · 23 October 2024
Laura Phillips thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a fellow estate agent, it’s always a little unusual reviewing another agent, but credit where it’s due.
I was genuinely relieved to come across the team at the Radford office. Jess showed me around a property and was both knowledgeable and friendly throughout the viewing, striking the right balance between professional and approachable.
Gemma has also been fantastic, always keeping communication clear and timely, and her friendly, down-to-earth nature makes her a pleasure to deal with.
It’s refreshing to see such a well-run and personable team in this industry. A great experience all round.
Catherine · 23 July 2025
★★★★★ 1/5
TrustpilotOne star because no stars is not an…
One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.
Lavinia · 8 May 2023
★★★★★ 5/5
GoogleHad a viewing today with Gracie, who was very informative and helpful. She also was very knowledgable about accessible needs and had thought through specific features of the house that were essential to a disabled tenant. 10/10
Erin · 1 November 2025
Agent replied · 22 November 2025
"Thank you for your amazing review! We are so glad to hear that Gracie provided you with exceptional service and knowledge. We strive to meet the needs of all our clients, especially those with accessibility needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI found Claire Dawe and her team spot on and they helped us to secure this transaction.
Keep the good work High well done
Areej · 24 August 2024
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review Areej! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleBairstow Eves were super, from start to finish.
Kept me informed via email, for all areas of the sale. From all viewings, acceptance and details regarding solicitors.
The girls at the Radford branch in Coventry were awesome.
Many thanks.
Mohan · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClaire and Gemma are professionals that I would recommend to anyone. We were kept updated on our purchase throughout the process. When there were issues, Claire stepped in and was swift to find meaningful solution. Thanks Claire and Gemma
Patrick · 24 October 2023
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDreadful communication all round
The level of communication from this company, in particular the Coventry branch, is appalling. Four times since the 4th of February I've phoned up about the same problem they haven't fixed yet, and I've been told someone will be in touch, but they haven't called back. And most times when I call, no one answers.
Emlyn · 26 February 2026
★★★★★ 5/5
TrustpilotExcellent service at Bairstow Eves Sanderstead
We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!
Honeysuckle · 25 January 2023
★★★★★ 5/5
TrustpilotAmazing customer support
Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!
Luciano · 3 November 2023
★★★★★ 5/5
TrustpilotA great experience made possible by Shanna Seaton.
Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh
André · 14 April 2023
★★★★★ 5/5
TrustpilotI want to give a glowing review for…
I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year
Clair · 20 December 2022
★★★★★ 5/5
GoogleVery happy with the service provided by Bairstow Eaves (Radford branch). It ended up being a slightly difficult chain but Claire was particularly pro-active in getting this over the line and keeping in touch ably supported by the whole team, I think I spoke to all of them at different times. Big thank you from me!PositiveProfessionalism
Rob · 11 December 2021
Agent replied · 10 December 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Team at Bairstow eves Radford are extraordinary, especially Gemma is absolutely amazing 5* star. I have on going purchase process, so far I'm so happy by the service I'm getting
communication 100% .
service quality 100%.
Michael · 24 October 2023
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotClaire Reene of Folkestone branch was a…
Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive.
Trudy · 12 June 2026
★★★★★ 5/5
GoogleWhat a team!! Thank you all so much for going above & beyond any of my expectations with the hassle free & speed of the sale of my property. A special mention must go to Claire & Gemma who both supported me every step of the process in such a helpful, honest & genuinely nice & kind way. If I was struggling with personal time Issues or anxieties i had completing paperwork, they were there for me every step of the way. Nothing was too much for them, which really helped me during the process. On agreeing on a sale a few issues down the chain may have stalled or lost the sale, but Claire played a blinder & kept everything on track. And we completed the sale a good month or two earlier than I expected. I don't normally write reviews, but the way I feel I have been treated, the effort I feel the team put in & the service they all gave me has been nothing more than FIRST CLASS. From the experience I have had I would recommend them 1000% Thank you again.
Jason · 27 January 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotProfessional
The team at Bairstoweves, especially Bethaney and Lucy were very professional and helpful during the search for my new home.
Precious · 30 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.