Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleBairstow Eves Radford were excellent when I was selling my house. They were very helpful from start to finish. Rich provided all the information we needed when first putting the house on the market, and Jodie, Ashleigh and Claire all kept in contact and kept me updated throughout the process, and were also great when it came to chasing the buyers solicitors when it came to getting things finalised. Great service from a great team :) Kim Ward
Kim Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
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4/5
GoogleGemma, Richard, and Ashleigh were absolutely brilliant. They would always help me when needed. Would go above and beyond, and answer any questions asked. If i left a message, or emailed, they would reply promptly and be happy to help! Pleasure buying my first house from them.
The only thing i would say, is do not have Conveyance Connect as your solicitors (sometimes Bairstow Eves recommend these). They were a nightmare to work with, very unhelpful, lied, and difficult to get hold of my solicitor.
Bairstow Eves as an Estate agents were brilliant!
Conor Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Conor for your feedback. I will of course ensure your glowing report and kind words are passed on to the team. Best wishes, Lucy.
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5/5
GoogleI had an excellent service from Gemma, Claire, Melissa and all the team who sold my property for me. They constantly chased things through, kept me updated and were on hand and very supportive through every step of the process. Could not recommend them enough!!!!
Leanne Β· 16 December 2025
Agent replied Β· 23 December 2025
Thank you so much for your amazing review! We strive to provide exceptional service to all our clients and we are thrilled to hear that you had a great experience with Gemma, Claire, Melissa, and our team. Your satisfaction is our top priority and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI worked with Claire on a flat purchase for about 5 months and honestly I am impressed how professional and knowledgeable she is! Always here for me when I needed anything and did everything she could to help me to complete the deal! Highly recommend and would definitely use their services again!
Krasimir Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBairstow Eves had been recommended to us by family and friends. Now as our sale completes we can see why, and would highly recommend them ourselves. Everyone at Bairstow Eves gave excellent service from start to finish. We felt no pressure at any stage and when the paperwork seemed a bit confusing we visited the office and were helped through the whole process. We felt supported in what would otherwise have been a daunting task. The communication was excellent all the way through. The team have extended themselves to help us reach our deadlines without stress, and everything has gone smoothly.
Lisa Β· 2 November 2024
Agent replied Β· 9 November 2024
Thank you for your 5* review Lisa. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI wanted to thank Claire and Gemma and the whole team with the sale of my house. It was a tricky sale but they helped navigate the situation with the tenant by both helping them buy a home as well as completing on my sale within a reasonable time.
Mohammed Β· 28 December 2023
Agent replied Β· 23 October 2024
Hi Mohammed! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleThe team at Bairstow Eves were excellent in getting our property on the market and sold quickly. Claire and the team were really responsive to emails and questions, explaining the whole process really clearly. When our next purchase unfortunately fell through , Bairstow Eves were really helpful in managing next steps and making other arrangements. We will absolutely speak to them again when we next look to move house.PositiveResponsiveness, Quality, Professionalism
Steve Β· 10 November 2021
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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1/5
TrustpilotI have been calling Cannock office forβ¦
I have been calling Cannock office for weeks trying to get a viewing of a house but they do not answer. I have emailed and left voice messages to no avail, I guess I wonβt get to view that house then?!
Bev Β· 4 September 2026
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5/5
GoogleGemma & Bay were brilliant when buying our next home, they kept on top of communication, made sure we understood everything and secured us our dream home! Canβt recommend them enough, will definitely be using them again in future
Jade Β· 25 June 2024
Agent replied Β· 23 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Jade. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe were just sold by Bairstow eves in Radford and made the best decision ever.
Working with Bairstoe Eves has been an absolute pleasure. From the first consultation to the final closing, their team demonstrated professionalism, expertise, and genuine care. They were always available to answer questions and provided valuable insights that made the buying process smooth and stress-free.
They are highly knowledgeable and experienced agents, excellent communication and availability, Personalized and attentive service, andSmooth and efficient transaction process.
Overall, Barstow Eves is an exemplary estate agency that goes above and beyond for their clients. Their dedication and expertise make them a standout choice for anyone looking to buy or sell property. I highly recommend them without reservation.
Clare the manager, Melissa, Baighley, Gemma, Kelly, and mortgage advisor Mikaela have been brilliant.
Naz Β· 16 October 2024
Agent replied Β· 23 October 2024
Thank you Naz for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
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1/5
TrustpilotPoor agency and system
Renting is overall issue in the UK and agencies misuse tenants but this agency is very poor. They never returned my deposit. I lived only for 6 months in apartment and i had to leave because of pandemic stress and this agency not charged me for a month rent but also made me pay council tax for a period i did not live in. I paid council tax twice. Deposit protection also did not help as perhaps it is all business deal. Same agency has treated my friend poorly. Please do not use this agency in Coventry.
SM Β· 15 December 2023
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5/5
TrustpilotExcellent service.
We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. π
Gareth Β· 15 December 2023
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5/5
GoogleExcellent service from everyone at the Bairstow Radford branch with the sale of our property, right from originally putting our house on the market to the completion of sale!!! Our onward purchase was also a Bairstow property which meant the management of the full chain was exceptional making our move a smooth and enjoyable experience, even down to the level of recommending a removal company to use!!
Merry Christmas to all at Bairstow Radford branch!
Cameron Β· 21 December 2024
Agent replied Β· 25 December 2024
Hello Cameron, thank you so much for your wonderful 5* review! We're thrilled to hear that you had an exceptional experience with the sale and purchase of your property through our Radford branch. Wishing you a Merry Christmas and a smooth transition into your new home. Best regards, Lucy, Customer Relations Team
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5/5
GoogleWhat a positive experience! The customer service we received was amazing-professional,knowledgeable,helpful and friendly-nothing was too much trouble! How refreshing to find someone who went the extra mile!
Thank you for your great service and advice to us - it is most appreciated!
Special thanks to Mortgage consultants Sulacan.
Mohammed Β· 4 May 2025
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5/5
GoogleWe did our homework and met with 3 different estate agents and are very happy that we decided to list with Claire Dawe and her team at Bairstow Eves. Receiving regular updates and good communication was our biggest concern as we live in Canada and were dealign with the sale of an estate property. Claire understood our concern and delivered excellent customer service; she was very responsive to all our inquiries and took extra time to explain every step of the process.
Karen Β· 25 October 2017
Agent replied Β· 23 October 2024
Thank you for taking the time to post your wonderful review of the Bairstow Eves branch in Radford. It is fantastic to hear how well the team did in alleviating your concerns with selling whilst living abroad. I will endeavor to pass your kind feedback to Claire and the rest of the team at the branch. Many Thanks.
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5/5
GoogleBairstow Eves have just dealt with the sale of our house. We put the house on the market the last week of june and they had 2 viewings booked of which only one turned up and offer over the asking price on the 28th June. We accepted the offer and from that day Bairstow Eves and their team at Talbots Law have worked so hard to get our completion date of which we asked for 9th September. Very professional team Claire Melissa and Gemma absolute stars and a very big Thankyou to Georgie Blackford at Talbots Law to make all this happen for us without and major hiccups π
I would highly recommend using Bairstow Eves for the sale of your house.
Annette Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you Annette for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotClaire -A True Asset To Bairstoweves
A great service from Claire and her entire team.The entire process was very smooth and Claire assisted me throughout the complete span of my property sale by liaisingWith everyone and keeping everyone informed.A very customer oriented approach where every single individual at her branch goes that extra mile and creates a huge difference-I will definitely recommend Claire and her team and no doubt will be utilising their services again.The best estate agents in entire Coventry -Well done and keep up the good work Claire and Team -Thank you once again for all your efforts and making the transaction successful ππππππYou are consistent thatβs what I like RegardsAmit
Amit Β· 17 November 2023
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5/5
GoogleGemma and Claire were excellent throughout the whole process, they talked us through every step and went that extra mile when ever we needed them. Claire was absolutely brilliant and we couldnβt have moved without her. We recommend Bairstow eves without a doubt.
Thank you for all your help.
Ad Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOn behalf of myself and Jack, I'd just like to give massive thanks to Claire Dawe.
She not only made us feel at ease, kept us in the know at all stages, and was honest & informative but was the nicest person we'd dealt with in the months it's taken us to buy our first home! Nothing was ever any trouble, you were so helpful. Anything that could have gone wrong, did...but the communication and help we had was outstanding.
We got there in the end!
So thank you Claire, and the rest of the team for making this process much easier for us. It's very much appreciated and we would recommend you in a heartbeat!
Abbie Butler & Jack Simmons
Abbie Β· 27 December 2016
Agent replied Β· 25 December 2024
It is great to read your amazing review of Bairstow Eves in Radford. Thank you for taking the time to feedback such delightful comments, i am happy to hear your first purchase of a property was positive and successful with the help of the staff members at the branch. I will ensure your kind words are passed onto Claire and the team. Many Thanks.
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5/5
GoogleThank you to Claire, Gemma and the rest of the team for helping us with the sale of our house and purchase of our new house. Your hard work and support was really appreciated. We would recommend Bairstow Eves to future buyers or sellers.
Donna Β· 27 January 2024
Agent replied Β· 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe would gladly recommend the team at Bairstow Eves, if you are looking to purchase or rent a property. Especially Joseph who we have been dealing with regarding our search for a rental property. He has always been very helpful, polite and exceptional in the service he delivers. We have always been updated 100% throughout our property search.
Polly Β· 9 January 2023
Agent replied Β· 8 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleMany thanks to Claire and Gemma for helping us through the challenging sale of our house. Your guidance and support was very much appreciated. You were always cheerful and a pleasure to work with. We would recommend Bairstow Eves to any future buyers or sellers.
Joy Β· 28 December 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe initially were impressed with the first contact and sales pack they put together.
We explained our position and Claire Dawe tried to put together a package for a part exchange on a new build we wanted.
However, they found a cash buyer quite soon after that. We thought the price we were paying for Bairstowes services were expensive. But you donβt pay the money for a smooth service, you pay the money for the experience/dedication and ability to get stuff sorted.
Claire, Sammy, Melissa and Gemma to name a few have been fantastic. They took the lead and got the deal over the line.
Sound advice, relentless chasing of people and solicitors, thatβs what you pay them the money for.
Canβt speak highly enough of the team in Jubilee Crescent.
Ranjit Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for your 5* review Ranjit. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently sold our property via Bairstow Eves(Radford). The team there were absolutely brilliant and provided great service throughout the whole process. We found them to be friendly and professional and were impressed by just how pro-active they were - always monitoring the progress of the sale and keeping us updated; getting documentation prepared in advance, etc., etc. They really know and understand the business they are in which means they get the job done efficiently and effectively while at the same time being a pleasure to do business with. We have no hesitation in recommending them to other sellers and would happily use them again in future.
MJ Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.