Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleI had the pleasure of working with Gemma and Claire from Bairstow Eves during my home-buying process. Their professionalism, expertise, and dedication made the journey incredibly smooth. Thanks to their excellent communication and understanding of my needs, I'm now happily settled in my new home. I highly recommend Gemma, Claire, and Bairstow Eves to anyone in need of top-tier estate agents.
Mateusz ยท 24 October 2023
Agent replied ยท 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing experience with Gemma, Claire and the team at bairstow eves, Radford. Response time was always the same day and they helped to chase up my very slow solicitors numerous times. They have made buying my first home a lot easier than I would have imagined and I would recommend them 100%. Thank you guys!
Jenson ยท 26 February 2024
Agent replied ยท 23 October 2024
Thank you Jenson for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotBairstoweves recently acted on myโฆ
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky ยท 17 March 2025
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5/5
GoogleExcellent service
Slack was exceptional and very efficient as he has always been in the past 7 years working with him (3rd Mortgage application and 2 mortgage rate change application), He went above and beyond, always ahead and handled our case very well as usual. It was a good experience from start to finish. He kept us informed, responded to queries, and chased lender for update, which he had to do often. He was very professional, pleasant, and approachable. Communication was excellent and if I had any questions or did not understand anything, He was quick to explain and clarify. 100% Excellent service received and would highly recommend to my family, friends & colleagues.PositiveResponsiveness, Quality, Professionalism
Oluwafemi ยท 24 October 2021
Agent replied ยท 23 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI could not recommend the team at Radford highly enough. Claire was absolutely outstanding and for each obstacle Claire was pro-active,supportive and informative going way beyond what would be expected of her to make sure the process was moving along. She made herself available and was always on hand to provide advice and assistance when problems arose. Richard from the beginning was also positive helpful and knowledgeable and on the odd time Claire was not available Gemma also was pro active and provided information required
I would highly recommend Bairstow Eves Radford and if could give higher than 5 starts i certainly would
Ailsa ยท 24 October 2021
Agent replied ยท 23 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI have just completed the purchase of my first home through Bairstow Eves and I couldnโt be more pleased with the service I received throughout the entire process. I was shown the house by David and then the process was managed by Gemma and Claire - all three were super friendly, helpful and informative. Gemma and Claire kept me updated every step of the way and responded promptly to any questions I had and more importantly were transparent. They were very much involved; definitely played a huge part in getting this over the line and made the process as seamless as possible!
K ยท 24 October 2021
Agent replied ยท 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Graham, Customer Relations.
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5/5
GoogleWe had a very long and drawn out house sale (our original Buyer pulled out just before the first lock down but we quickly found a new buyer and ended up in a chain) but the team at Bairstow were great, especially Clare who went above and beyond, calling solicitor's, pushing and generally holding everyone's hand throughout the process. The team are very friendly, professional and responsive. Nothing is too much trouble and they really care about their Customers. Can't fault them, even during a pandemic. We were kept updated daily. Highly recommend.
Nina ยท 24 October 2021
Agent replied ยท 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGemma, Claire and the team were absolutely fantastic in the purchase of our first home. From Start to finish they were there, answered any questions and kept our minds at ease through the whole process. This is a very professional and caring team. We even got a little gift pack on the completion day. Thanks guys for the whole process. We are so happy. We recommend Bairsow Eves to anyone. Thanks again.
Claire ยท 24 October 2022
Agent replied ยท 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat experience with the agency. Gemma and Claire were very helpful and kept us updated on our sale throughout. Reassured us and provided advice on any queries. Always available to speak to. Would definitely recommend and use them again if needed. Thank you all
H ยท 24 August 2024
Agent replied ยท 23 October 2024
Hello H Yusuf, thank you for your kind words! We're thrilled to hear that Gemma and Claire were able to assist you so effectively. We appreciate your recommendation and look forward to working with you again in the future.
Best wishes, Lucy, Customer Relations.
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5/5
GoogleI highly recommend this agency! I had the greatest experience buying my first home with them. The team is very professional, supportive, and always kept me updated throughout the entire process. I truly appreciate how they were always there for me whenever I needed help. Thank you to the whole team for making my first home-buying experience smooth and stress-free!
Galina ยท 1 October 2025
Agent replied ยท 8 October 2025
Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleIt was brilliant. Claire was helpful and supportive throughout it all.
Alisha ยท 1 October 2025
Agent replied ยท 8 October 2025
Thank you for your glowing review! We are thrilled to hear that you had a brilliant experience with Claire. Our team prides ourselves on providing helpful and supportive service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI used Bairstoweves for the sale of my house. The staff were all friendly and approachable, but Claire really stood out. Claire was absolutely fantastic, she really went above and beyond to help and support me. Claire was the only professional that showed care for me as a person opposed to just another sale. Would definitely recommend ๐
Jessica ยท 24 October 2023
Agent replied ยท 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBairstowe eves have been so helpful from start to finish. There were a few hiccups along the way (nothing to do with them!) and they solved this as quickly as possible. They always communicated effectively regarding viewings, offers etc. I highly recommend, thank you for everything
Jessica ยท 25 June 2024
Agent replied ยท 23 October 2024
Thank you for your glowing 5* review and recommendation Jessica. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service from start to finish. Always kept me updated and returned calls and emails promptly without fail. Special thanks to Kelly, Gemma and Samantha who I has the majority of my dealings with. I would definitely recommend Bairstow Eves.
Stephen ยท 23 September 2024
Agent replied ยท 23 October 2024
Thank you for your terrific 5* review and recommendation Stephen. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe team at Bairstow Eves, Radford are brilliant. Iโve received their services to buy properties a few times now and most recently worked with Claire & Gemma. Professional & efficient from start to finish every time, which can be hard to find when dealing with property sales. Thank you for a great service, 100% recommend ๐ โฆ
Lauren ยท 24 October 2023
Agent replied ยท 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAll staff at this branch were amazing, nothing was too much for them, even during the pandemic.
Claire Dawe was especially helpful, answering all of our questions when buying our first home. She always found out the right answers from the right person and got back to me super quickly. She went out of her way to make sure our purchase was stress free and allowed us to take our time when viewing the house twice before completion.
We would like to thank BE for all their help during our purchase ๐ I would definitely recommend them and use them again.PositiveResponsiveness, Quality, Professionalism
Lee ยท 24 October 2020
Agent replied ยท 23 October 2024
Thanks Leah for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotStaff at this branch especially Mia hasโฆ
Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!
Victoria ยท 12 May 2026
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1/5
TrustpilotABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY
To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.
Ketan ยท 14 July 2026
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5/5
GoogleI recently had the pleasure of working with this outstanding estate agent who truly went above and beyond to assist me with my purchase requirement. I cannot express enough how satisfied I am with their professionalism, excellent customer care, and exceptional communication skills.
From the very beginning, this estate agent showed a genuine interest in understanding my needs and preferences. They took the time to listen and comprehend my requirements, ensuring that the property I was interested met my criteria. Their knowledge of the market was impressive, as they were able to provide valuable insights and guidance throughout the entire process.
What truly set this estate agent apart was their remarkable level of professionalism. They were always punctual, well-prepared, and organized. It was evident that they had done their research on each property, providing me with detailed information and answering all of my questions with clarity and confidence. Their attention to detail was commendable, ensuring that every aspect of the negotiation process was handled smoothly and efficiently.
Furthermore, I was incredibly impressed with their excellent customer care. They consistently went the extra mile to ensure my satisfaction and comfort. They promptly addressed any concerns or issues that arose, demonstrating a genuine commitment to ensuring a positive experience for their clients. Their friendly and approachable demeanor made it easy to communicate with them, fostering a sense of trust and reliability.
Lastly, their communication skills were exceptional. Gemma and Claire kept me informed at every step of the process, providing regular updates and promptly returning my calls and emails. Their ability to effectively negotiate and advocate on my behalf was evident, as they successfully navigated any challenges that arose during the purchase process.
In conclusion, I wholeheartedly recommend this estate agent for their outstanding professionalism, excellent customer care, and remarkable communication skills. They went above and beyond to ensure that my purchase requirement was met, and I am extremely satisfied with the level of service they provided. If you are seeking an estate agent who is dedicated, knowledgeable, and genuinely cares for their clients, look no further.!!
Faris ยท 27 March 2024
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5/5
GoogleClaire and the team managed the sales process extremely professional and kept me abreast of the proceedings. We all agreed that when it comes to conveyancers, you get what you pay for, so don't cut corners as it catches up with you in the end
Happily recommend Bairstow Eves to sell your property :)
Roy
Roy ยท 24 October 2023
Agent replied ยท 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotExcellent Service from Daniel McAlister
Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.
Imtiaz ยท 8 August 2025
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5/5
GoogleWe recently just bought our first home with Bairstow Eves and I couldnโt be happier with the service the team provided, in particular Claire, Bayleigh and Gemma. Claire regularly updated us and always kept us in the know and made the process of buying a house straightforward and not as stressful as we expected!
Demi ยท 24 October 2023
Agent replied ยท 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotThank you Lisa Brookes
Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasnโt sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.
Grant ยท 1 March 2024
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5/5
GoogleBairstow Eaves have been very helpful & accommodating since we agreed the purchase of the property through them. The sales team were excellent. Claire has looked after us since purchase was agreed. She has kept us up to date & provided quick responses to our queries throughout.
Bobbie ยท 9 December 2025
Agent replied ยท 23 December 2025
Thank you so much for your kind words! We are thrilled to hear that our team at Bairstow Eaves provided excellent service and made your property purchase a smooth experience. Claire is a valuable member of our team and we appreciate you recognizing her hard work. We are dedicated to providing top-notch customer care and are always here to help with any questions you may have. Best wishes, Lucy, Customer Feedback and Support Team.
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