Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleThis review is on behalf of Selom and myself. Our experience with Bairstow Radford Coventry has been smooth and easy without any struggles. I remember Gemma who did my viewing and we had lots of laugh on that day, little did we know we will settle down with that house. Gemma is very helpful at all times. Micheala , our advisor was superb. Very efficient, helpful and gets done what she tells you she will do. Claire who exchanges and follow up with us deserves a clap. Absolutely nice people and will recommend them to the whole world .Thank you Radford branch and God bless you all.
Joseph Β· 27 January 2024
Agent replied Β· 23 October 2024
Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
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5/5
GoogleClaire at Bairstows was helpful, efficient and proactive. The sale of our property proved to be a difficult one and throughout the process Claire stayed positive and professional. This particularly was noticed as when the problems occurred from our purchaser she dealt with them quietly and effectively. Her communication is excellent and she kept us informed of all aspects of our sale good or bad.
Deborah Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review Deborah. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA great service from Claire and her entire team.The entire process was very smooth and Claire assisted me throughout the span of my property sale.A very customer oriented approach whee every single individual goes that extra mile and create a difference-I will definitely recommend Claire and itβs team and no doubt will be utilising their services again.The best estate agents in entire Coventry -Well done and keep up the good work Claire and Team -Thank you once again for all your efforts and making the transaction successful ππππππ
Regards
Amit
Amit Β· 28 November 2023
Agent replied Β· 23 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe whole team at Bairstowe Eves dealt with the sale of my mothers house very professionally. They kept me posted every step of the way and they were on the ball when it came to actually dealing with the sales process and conveyancers. Even though we had problems with our buyers, the team at Bairstowe remained positive, pushed for early exchange and completion, and got the deal through. I would definently recommend using Bairstowe when it comes to selling/buying a home.
A special shout out to Claire, Gemma and Melissa who were particularly very helpful and friendly.
Thank you
Rainedays Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent work from start to finish with our house sale.The pictures & profile of our property on Rightmove were very impressive and a lot better than the previous estate agent we had used gaining a lot of viewings.
The team constantly updated us on viewings & feedback & sold our property quickly & for the price we had hoped for.
Many thanks to Claire & Gemma for making everything go through smoothly and stress free .We are now in our new home & would highly recommend this branch
Andrea Β· 28 November 2023
Agent replied Β· 23 October 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
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1/5
TrustpilotI have used Bairstow eves to manage my property
I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least.
H Β· 2 July 2026
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5/5
TrustpilotExcellent service and support
We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!
Alex Β· 2 March 2026
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5/5
GoogleI thank my lucky stars for coming across and thankfully choosing to use the amazing 1st class service from the team provided at Bairstow Eves, in Radford branch to recently help sell / buy my house. In particular I have to give a big thank you to the lovely Claire for her wonderful professional knowledge, professional experience and excellence. The team and especially Claire and Gemma both helped me every step of the way in this process. The 5 star valuable supportive customer service which was provided to me, was second to none and went above and beyond all my expectations. I am so happy to highly 100% recommend to everyone the team and customer services given by the Bairstow Eves Radford branch which was excellent from start to finish... Claire, Gemma and the team were so very attentive throughout the process in replying to all my questions and enquiries giving me regular updates with plenty of email / phone communications to ease concerns. Thank you Claire and the team I am so very grateful to you all ..x
Filomena Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Filomena for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
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5/5
GoogleHaving been in the process of selling my house for over 8 months with another well-known estate agency, all the disappointment and frustration created by the unprofessional way, how they were treating our selling process, made me fear that I will not be able to sell the house in time, till I met Claire and Gemma from Bairstow Eves Radford.
Claire has the experience and expertise needed in this process, she went above and beyond to solve all the queries quickly and she offered valuable information to complete the selling process.
We cannot thank Claire enough for all her hard work and dedication.
Andrei Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you to all at Bairstowes, but particularly Gemma and Claire, for providing a first class service when helping me to buy my house. I dealt with Gemma initially, she was very friendly and approachable and kept me informed of how my offer was progressing. Once the purchase was underway, I dealt with Claire mainly. The purchase was fraught with issues for various reasons, but Claire remained calm and professional throughout and I genuinely felt she acted fairly for both sides, which is how it should be.
I'd have no hesitation in instructing them when I sell this house π
Rachel Β· 24 October 2023
Agent replied Β· 23 October 2024
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleFrom start to finish everyone at Bairstow Eves have been incredibly accommodating and passionate about getting the purchase of our home completed quickly. Claire Dawe and Gemma Roberts have been really helpful throughout ensuring everything is done quickly and were always around when we needed anything. I want to say a special thanks to Michaela Milton, who has been absolutely brilliant throughout. The time and effort she puts in outside of working hours to make sure everything is perfect and worth your while is just brilliant you have been a massive help.
Thank you all :)
Natalie Β· 24 October 2023
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe wouldn't hesitate with recommending the service we received from everyone at Bairstow Eves. From the valuation, to the viewings, liaising with us as offers came in and then helping us after the sale had been agreed every member of staff was supportive and professional. Claire and her team seemed happy to answer all of my questions (I had a lot!) and when I had concerns that things had slowed down with the conveyancing they stepped in to support with that too. Selling a house can be a stressful process, but I was really grateful to have such a great team helping us to navigate it all from start to finish.
Laura Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely brilliant service from Bairstow Eves at Jubilee Crescent. We had a pretty difficult sale and onward purchase which took almost a year and we certainly wouldn't be in our new house now if it wasn't for the exceptional above and beyond service of Claire Dawe and her team. Claire went out of her way to keep lines of communication open at all times even with agents further up the chain to ensure that everything came together. There were times when we thought this was going to collapse but Claire kept us informed and as positive as we could be under some very difficult circumstances. I can't thank Claire enough for getting us over the line. I would highly recommend using Bairstow Eves at Jubilee Crescent especially for sales and I recommend Claire in particular to get the job done. Thank you for all your hard work.
Julian Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had an outstanding experience working with Bairstoweves.From the very first viewing to the final completion, they were professional, knowledgeable, and genuinely committed to making the process as smooth as possible.
They kept me informed at every stage, responded promptly to all my questions, and offered clear, honest advice throughout. What really stood out was their attention to detail and their willingness to go the extra mile, whether it was arranging extra viewings, chasing up solicitors, or simply offering reassurance when things got stressful.
I want to mention Claire and Gemma , who have me so helpful and I can not thank you enough.
Sana Β· 1 October 2025
Agent replied Β· 8 October 2025
Thank you for your glowing review! We are so happy to hear that our team, especially Claire and Gemma, provided you with exceptional service throughout the process. We strive to go above and beyond for our clients and it means a lot to hear that we were able to make your experience smooth and stress-free. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI highly recommend using this branch of Bairstow Eves! We have used this to sell our house and purchase a new property and the team could not have worked harder for us. They have a friendly and welcoming approach and will explain things in detail to make sure everything makes sense. From the valuation to completion, I could not be more impressed with their service. Special thanks to Gemma, Bayleigh and Claire for everything you have done!
Kate Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotVery poor communication &β¦
Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!
Customer Β· 4 September 2026
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5/5
GoogleA Big thank you to Claire and Gem at Bairstow Eves! Can honestly recommend to all! They were so helpful, nothing was too much trouble and were great with telling us the next steps as we were first time buyers! Well done too you girls you are amazing thank you for all your support. Keep up your amazing work. X esma and ari π β¦
Esma Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you so much for your kind words, Esma! We're thrilled to hear that Claire and Gem provided you with excellent service during your home buying journey. We appreciate your recommendation and are delighted to have been a part of your first-time buyer experience. Congratulations on your new home, and we wish you all the best! π‘π β¦
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5/5
GoogleGemma, Claire and the team were fantastic. I never felt like I was under pressure or that anything was too much trouble. Even after they were paid and could have ignored me they took the trouble of calling in on the house we had sold (living 100 miles away it was difficult) and took photos for our final meter reading. If you want a trouble free experience, choose Bairstow Eves and you won't be disappointed.
David Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGemma and her team at baristow eves, jubilee crescent did a fantastic good with helping me get first viewing on a house and helping me communicate with the home owner. They constantly messaged and emailed me asking for updates and if there is anything that I needed chasing up. They did a brilliant job and handed me my keys for my 1st house
Parminder Β· 25 June 2024
Agent replied Β· 23 October 2024
Dear Parminder Bagri, thank you for sharing your positive experience with Gemma and our team at Bairstow Eves Radford. We are delighted to hear that they provided excellent service in helping you secure your first home. Congratulations on your new home, and we wish you all the best in this new chapter of your life! Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotI have been looking for house on zooplaβ¦
I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they donβt even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff donβt care they donβt come back to you i would never want property from them
Afrin Β· 1 July 2026
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5/5
GoogleA massive shout out to Claire at Bairstow Eves, Radford. Amazing lady who I honestly couldn't have been without through the selling process of my Mum and Dad's house. There were so many hurdles along the way and Claire was in constant communications with us, the buyers and both solicitors to get issues resolved. Absolute rock !! Would definitely recommend and will use again. Claire, I can't thank you enough
Lisa Β· 27 January 2024
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe service we received from the team at Bairstow Eves was amazing, you could not ask for a estate agents who are any better, they guided us through the whole process of selling and buying, even helping manage the bully tactics we got from the purchase side. Thank you all, as bumpy as the journey was, you were there to smooth it as much as possible!
Rinesh Β· 16 December 2025
Agent replied Β· 23 December 2025
"Thank you for sharing your positive experience with us! Our team at Bairstow Eves takes pride in providing exceptional service and guiding our clients through the selling and buying process. We are happy to hear we could help make your journey as smooth as possible. It was a pleasure working with you!" Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotExceptional service
Italia is an exceptionally knowledgeable and diligent estate agent. She presents properties with remarkable insight, encouraging thorough inspections. Her handling of customer queries is both comprehensive and reassuring. Combined with her inherently engaging and pleasant personality, she makes the entire process both enlightening and pleasant. She is, without doubt, a standout professional.
Custos Β· 27 November 2025
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5/5
GoogleBairstow Eves have been brilliant in the beginning. Great communication and very helpful through out my letting process. They are professional and they can get the job done very quick. Bairstow eves are very trustworthy and I would recommend them in a heart beat. I give my thanks to Amber, Lily and Jordan for all this help and assistance. It is much appreciated.
Ayeisha Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you for leaving us your superb 5* review and recommendation Ayeisha Ali. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.