Bairstow Eves Radford Sales reviews in Coventry

★★★★★ 1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph · 9 August 2023

★★★★★ 5/5

Google

I recently purchased a property through Bairstow Eves. Overall experience was good and Claire & Gemma provided a professional service with excellent comms throughout the process which made things much easier and efficient and would consider to use their services again if the need arose

David · 24 October 2023

★★★★★ 1/5

Trustpilot

Stratford Branch have been useless

Stratford Branch have been useless, very charming agent valued the property and got me signed up and then it all went south from there. It took them almost 2 weeks to list the property, incl. put the board up on the wrong house. After just one week and 2 viewings they tried to bully me into reducing the price - I was extremely offended by the language they used and had to complain. Since then radio silence - no wonder house prices are falling. Going to rent with Openrent or sell it later with Strike for free - at least if I have to discount the house it costs me nothing to sell it. This is my first experience of high street agents for a long time and hopefully my last ever.

WilliamP · 7 August 2023

★★★★★ 1/5

Trustpilot

Really bad

I have rented a property with Bairstow Eves and I have stayed there for nearly 3 years. When I left not only that it took them more than 2 months to release the deposit but they have retained half of the initial deposit for some things that was damaged before I have rented the property. I know that the new tenant has moved in next day after we moved out and the new tenant has clean the garden for which Bairstow eves have retain 120£ from my deposit. The garden was left in the same state that we have taken. I am not saying that it took them 4 months to repair a main door that I couldn’t lock and I had to sleep at night with the door unlocked with a 4 years old child. I have also repainted all the house and repaired the garage and front door on my expense while I have lived there. When I have asked about the invoices for the money that they will retain for what they are saying that has been repaired they find different excuses not to provide them. So be careful when you renting with them as you won’t get the deposit back.

Ana-Maria · 1 August 2023

★★★★★ 5/5

Google

Hay met a loverly letting agent named Lily Jacox, she was fantastic very nice to talk to told me everything I needed to know about the property amazing job thanks would highly recommend.

Rodney · 25 June 2024

★★★★★ 5/5

Google

At a really sensitive time we could not have asked for more from Bairstow Eves, Kelly, Samantha and Gemma have been amazing thank you so much

Lizzie · 19 October 2024

★★★★★ 5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

★★★★★ 5/5

Google

Highly recommend Bairstow Eves. Due to very difficult circumstances I had to sell my house. Richard Evans understood I was grieving and supported me brilliantly. As the process went along I had the pleasure of communicating with Claire Dawe who was fantastic. Showing care and compassion whilst being informative and going above and beyond. Both of which are a great asset to any team.

Kirsten · 24 October 2021

★★★★★ 5/5

Google

I have had a maintenance issue in my rented property from Baristow eve Coventry . Eilish, the property manager was fantastic. Sorted out the issue quickly & effectively which we are quite happy with.

Moustafa · 26 May 2024

★★★★★ 5/5

Google

Just completed on a house purchase yesterday with Bairstow Eves Radford. A special thanks to both Gemma and Claire who made it possible to complete in a timely manner. Highly recommend Bairstow Eves. I will be back again for my next purchase. Thank you!

Ib · 24 October 2023

★★★★★ 5/5

Google

Absolute top service from the very first encounter! Very kind, professional and efficient. Always so understanding! A special thanks goes to Gemma and Claire who were so brilliant throughout the whole process. We are hoping to continue to work with you again and again!

TRE · 24 October 2023

★★★★★ 5/5

Google

Gemma at Bairstow Eve's has been fantastic with helping my client purchase there first home. From the start Gemma has kept us all updated from the sellers side and without her this transaction would not have been possible. Keep up the good work. Thanks

Jay · 24 October 2023

★★★★★ 1/5

Trustpilot

Hi this is my experience with Baristow Eves

Hi, I have horrible experience with this agent. I live from 12 years in 55 Gloucester Road. All this time I looked after property, painted walls, doors and everything need fixing. Wend I moved in to property was full of bed bugs dirty carpet, I have to get aut toilet seat, bat tube cracked, toilet crack, tails in kitchen floor broken, garden was like in jungle and full off garbage. After I clean everything, the agent is coming to do property inspections, they even not inspected property bifor I moved in. In all this years the same agent is coming to check property and he always says:( I wish all properties to be like this. In all this years I ask to change the carpet in 2 rooms and change 2beds. This was all wat I ask. But every year after check property they send maintenance to do same bit in, like change sockets, bulbs, silicone even they don’t need to change. In 1year they send electricians to change lamps in bathroom, after 1week his son is coming to change again and wat his father change a wick bifor hi throw away. This is watt they do. If I call them, they never respond. Now they send maintenance to change fences in garden. Wend i ask them what they change, i can’t even see what they do, they start to scream and say they was doing to me a lot of favour. I call the agency but they don’t care. Finally aware contact end it in 5 may. But in February we signed new contract. After incident with maintenance, agent is coming to check property and start to see wi don’t pay to much rent for this property. And after call to my husband and tell him the landlord wants to increase rent with 500£ . We refuse that and agree to live house. In the end we pay everything in date and wait for deposit. 🙈🙈🙈🙈 this is nightmare for me, after they check and find things like they have to change a door, and lot of rubbish. I have to give them 50£ . All this guys in walthamstow agency are the same. I ask to speak with landlord. This is impossible for them. This is my experience with this agency. Be aware with them. Even you landlord or tenant. Thy will charge both.

Ion · 23 June 2023

★★★★★ 5/5

Trustpilot

'I was totally satisfied with Bairstow…

'I was totally satisfied with Bairstow Eves during the sale of my house.They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal.

Beryl · 31 May 2023

★★★★★ 5/5

Trustpilot

Frinton on sea branch

Frinton on sea branch, Jodie went above and beyond the call of duty to ensure that this House sale went ahead. With problem after problem mounting against the sale she was the glue that held the whole deal together. I'll be eternally grateful to her. What an asset to your company. A+ Mr T Drake

Trevor · 31 January 2019

★★★★★ 5/5

Trustpilot

Bairstow Eves Bow-

Karl was our estate agent and I can't explain how helpful and great he was. He stuck with us to find the right property, even though this took a while and eventually helped us find out dream first little flat together (my partner and I) which we have now very happily been in for nearly a year.

Nicola · 13 February 2017

★★★★★ 5/5

Google

Good work by all, kept me informed at all times. Special mention goes to Sam, who went above and beyond to get the sale through.

Steve · 23 September 2024

★★★★★ 1/5

Trustpilot

Sly, money grabbers

My experience was a short one with Barstow (Sutton branch) when I simply asked to view a property. Confirmed I have my own AIP and without asking she goes on to try and sell me their services. I didn't agree to any financial consultation but they set one up anyway. I said I didn't need it and wasn't able to view the property without one. The fact they don't even ask and just set it up is so sly. Wouldn't recommend for anyone let alone a first time buyer.

Postal · 15 May 2023

★★★★★ 5/5

Trustpilot

I am so grateful to Shanna for her enthusiastic help

I sincerely thank Shanna Seaton for her help.She took her time to help me when I needed it most, genuinely resolving my problems and attentively listened to my needs.

Lai · 29 July 2023

★★★★★ 1/5

Trustpilot

If I could leave zero I would

If I could leave zero I would! We recently moved into a rental properrenting threw these cowboys! We've had nothing but problems, first no gas safety checks were conducted, major leak happened from bathroom to the kitchen leaving us with no power, could we get hold of anyone? No! We are left with major damage to our belongings and currently looking for somewhere else to move to! I also feel fro the landlord are they aware that this property is managed by such con artists!

William · 1 May 2023

★★★★★ 5/5

Google

Excellent Service from Gemma & Claire we really appreciated their support and updates throughout our purchase completed on 14th June 2024. Would highly recommend Bairstow Eves to everybody.

Coventry · 25 July 2024

★★★★★ 5/5

Google

I would like to thank Bairstow for making the sale of our property a stress free positive experience. From initial valuing to the final sale all staff were helpful and friendly. The promotional package was outstanding which gave us lots of viewings, the house sold very quickly. At each stage we were kept imfomed and nothing was too much trouble.

Tracy · 25 July 2024

★★★★★ 1/5

Trustpilot

We had a very disappointing experience with Walthamstow Bairstoweves

We had a very disappointing experience with Bairstow Eves in Walthamstow.

LUCY · 20 February 2026

★★★★★ 1/5

Trustpilot

Contract Should Be Illegal

I could write an essay on how bad this company is. Essentially once you sign the contract, you have 14 days under law to cancel, but after that period you have to give them their money. They were badgering me to get my flat on sale for a holiday period, and then they missed the holiday period with their sales event to get it online. Said it would have taken x3 weeks to take the photos and get it online. So I said give me back the keys, as I want to do some extra bits (new hob, lights, breakfast bar). Then I went to purple Bricks who had it online in 2 days, and told Bairstow Eves "I don't care if I have to pay you, I want nothing more to do with you". And complained. So their internal complaints service decided that it was my fault it wasn't online in time because I was holding it up by doing extra work. Even though I had the emails proving the opposite. So then I went to the Ombudsman just to waste more time, and asked them a simple question "When does the contract end?" To which they replied "We can't tell you because we're not legally trained". Then they sent me the code of conduct that the Ombudsman writes which is the legal framework that estate agents write their contracts against. And Bairstow Eves sent an illegible page in response, and said if I signed it I should understand it. So if they (all parties) can't answer a simple question like that, how are members of the public meant to have a full understanding of it? Especially when it mentions duration of the contract is in section 3 (of the estate agent's contract) - then you look for it and it goes: section 1,2,4,5,6,7,8.The bottom line is - they get your signature, and then they can go golfing or whatever else they get up to, and they're legally entitled under British law to their money once you sell with another agent, or find a buyer.* And everything else that's meant to represent consumer rights is a farce. *In terms of finding the buyer: they say they've always got people on the books even before it goes online. That even when another agent finds a buyer, it was them. That they might have told a spouse or sibling who informed your buyer. That if you find a buyer yourself and don't use another agent for two years, there's no way of proving it was you that found them, but the marketing period is indefinite. Even if the contract states the marketing period is for 5 months or so, it will still state it's indefinite at the same time, and they state that from the moment you've signed they've already got interested parties. Etc, etc.

Mr · 1 March 2023