Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently purchased my first property through bairstow eves and I used the in house advisor and solicitors and this made things a lot easier and the process a lot smoother for me. The sale went through within 8 weeks! :)
Gem · 26 May 2024
Agent replied · 23 October 2024
Gem Roberts many thanks for your wonderful 5* review and thanks for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstoweves has helped me and family so much to buy our new house and I can’t thank them enough especially mr sulakhan he helped us so much and we are so thankful i recommend everyone to go here when looking to buy a new house
Adwoa · 8 June 2025
★★★★★ 5/5
GoogleI want to express my gratitude to Claire and Gemma at Bairstow Eves Radford for their outstanding service during my house purchase. Despite a slow-moving seller, they were proactive and supportive throughout the entire six months. Their dedication and professionalism made the process smooth. Highly recommended!
Nitin · 28 December 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleChoosing an estate agent to sell our property was a bit difficult as online estate agents were cheaper than conventional high street estate agents like Bairstow Eves. We had to sell our property quickly as we made an offer to buy another property. The whole process of sale-purchase was complex. Bairstow Eves (Claire, Ashley, Gemma and Richard) team was great, professional, caring and supportive. I think we made the right decision to choose Bairstow Eves.
Dhirendra · 10 January 2020
Agent replied · 8 January 2025
Thank you for your and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 1/5
TrustpilotComplete incompetence across the board
Complete incompetence across the board. Takes 10 days to get a response to an email and even then you have to call to get them to read it.
Angela · 21 November 2025
★★★★★ 5/5
GoogleMany thanks to the Bairstow Eves representative. He was knowledgeable and inciteful and clearly knew his stuff. He had done his research and provided a terrific report on our property. I would have no hesitation in recommending him and Bairstow Eves to anyone who is considering selling their house. Grateful thanks for a prompt and detailed report.PositiveResponsiveness, Quality, Professionalism, Value
Stewart · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotTheir auction method of selling is…
Their auction method of selling is impressive. Sold a property in approximately a month!
Tony · 20 March 2026
★★★★★ 5/5
GoogleI used Cara the lettings manager in Radford to rent out my property, after a bad experience of doing it privately it was very reassuring to leave the property in safe hands! Cara and Bayleigh managed to secure me a tenant quickly and hassle free, I look forward to future business with them! I would also like to thank the Sales team in Radford for referring me over and providing me with 5* customer service at all times!
David · 25 October 2017
Agent replied · 23 October 2024
Hi David, thank you so much for the 5 star review. It is great to hear that our team at Bairstow Eves is delivering such fabulous service. I will ensure this is passed to the Branch. Many thanks
★★★★★ 1/5
TrustpilotAbsolute rubbish experience
Absolute rubbish experience, booked my appointment the day before which was confirmed over the phone. And on the day when I have checked with Trevor apparently I have lost my spot without even telling me about it. so I was meant to make two hours journey to Coventry and they don’t even bother to let you know that the viewing is off the table. I certainly will not ever deal with this Agency.
Lana · 19 March 2024
★★★★★ 5/5
TrustpilotExcellent Service
We received exceptional experience from Eddy and the team at the Coventry Branch. From the start of the process to the end it was outstanding. It was a very quick sale, with any issue being dealt with swiftly and in a very professional manner. Many thanks to Eddy and the team.
R · 2 October 2021
★★★★★ 5/5
GoogleThroughout the process of buying our first house, I cannot thank the team enough for their constant updates and support throughout the 10 month wait we faced. The frequent emails and calls to provide the latest updates on what was an incredibly stressful experience made it that little bit easier, and for this I am extremely grateful!
Emma · 9 January 2023
Agent replied · 8 January 2025
Thank you for your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
TrustpilotSpying on you asking personal information has non acting agents.
They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.
John · 26 October 2023
★★★★★ 5/5
GoogleGreat communication and brilliant customer service. Both Gemma and Claire have been wonderful to talk to and have been very speedy with replies and chasing things up for us! Many thanks to the Bairstowe Eves team and thank you for everything you've done for us! 😊 …
Kiera-Leigh · 24 October 2023
Agent replied · 23 October 2024
Thanks for the excellent 5* review and for your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave recently completed a purchase with Bairstow Eves in Radford. Really great, friendly and helpful service throughout and provided wonderful guidance and advice during the whole process! Thank you
Kerry · 2 October 2024
Agent replied · 23 October 2024
Thank you Kerry for taking the time to leave us your stunning 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t thank claire enough for her time and effort for helping me with sale of my property. Highly recommend, great service always in contact through out sale could not ask for a better agent! Star of the week for me!!
Marcus · 26 February 2024
Agent replied · 23 October 2024
Thank you Marcus for your excellent recommendation and 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. I look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time buyer, I was pleasantly surprised at the swift communication I received from Claire & the team. No issues with multiple viewings. Guided process throughout which put me at ease - recommend! Look forward to the next one.
Jibril · 26 February 2024
Agent replied · 23 October 2024
Many thanks Jibril Abdillahi for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNervous first time buyer, Bairstow Eves agents whom I dealt with, Gemma, Claire, & Stephanie (mostly) were very friendly and so supportive, Their professionalism, friendliness and always being on hand for advice was present throughout my house buying process, This made the buying process alot let stressful. I highly recommend this estate agent. I can not thank them enough. They have been a tremendous help.PositiveResponsiveness, Professionalism
Donna · 24 October 2021
Agent replied · 23 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotAs recent clients,we cannot speak…
As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.
Colin · 9 November 2022
★★★★★ 5/5
GoogleVery helpful and helped me with everything I needed, customer service was very kind and everything got sorted on time. Would 100% recommend as they never let me down!
Stephen · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Stephen! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBairstow Eves in Wanstead have been magnificent
Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .
Mr · 19 August 2024
★★★★★ 5/5
TrustpilotExcellent service
I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!
Amrit · 31 August 2023
★★★★★ 5/5
TrustpilotPenelope was brilliant at what she…
Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.
Asif · 22 April 2021
★★★★★ 1/5
TrustpilotDO NOT USE! Awful service!
Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!
Nolene · 22 August 2023
★★★★★ 1/5
TrustpilotSouthgate Branch
Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!
Ralph · 9 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.