Trusted Agent profile · Coventry
★★★★★
960 reviews across 2 platforms
78 Jubilee Crescent, Radford, Coventry, CV6 3ET, CV6 3ET
Bairstow Eves's office in Coventry, at 78 Jubilee Crescent, is rated 3.5 out of 5 across 960 reviews on two platforms, including 334 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Radford Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleRecently sold house from Radford branch, found the team to be friendly and efficient once sale had been secured.
Thank you for your terrific 5* review and for your complimentary comments Peter. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would easily recommend Bairstow Eves to anyone selling property. Claire at the Radford branch worked tirelessly and cheerfully on our behalf, whilst Gemma and the rest of the team were also extremely reliable, friendly and efficient in handling calls and queries. All in all a 5 star experience, thank you!
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy Customer Relations.
5/5
GoogleSold my house with Bairstow Eves Radford, Coventry. They were excellent at staying in touch. Very open informative and made lots of phone calls to solicitors for me. Highly recommend their service. They always tried to get you through to the same person that you normally liaise with. Worth every penny!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
TrustpilotStratford office - excellent service
Excellent service from the Stratford office, especially Katrina and Ian. The team are friendly, professional and communicative and they know the area well - I highly recommend them for anyone looking to buy, sell or let in E15.
5/5
GoogleVery friendly staff, nothing too much trouble Kept us fully informed during sale of house
Thank you for your glowing 5* review Teresa. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI sold my house through the bairstow eves radford branch .Coventry. All of the staff were very helpful throughout the process . I highly recommend the radford branch. Coventry
Thank you for taking the time to leave us this tremendous 5* review and recommendation sha lodin. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy first property just bought through this agency. Very helpful customer service. Communication 5* . Definitely recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI definitely would not recommend this…
Coventry office I definitely would not recommend this company. They recommended incompetent poor advise online solicitor advising buyers to use two different solicitors the causing delay and confusion to chain. Advised buyers not to communicate with buyers as well not a good start to the year Solicitors they recommend Do not respond to messages or emails from my solicitors and holding up the chain absolutely appalling service. Poor communication and costing everybody a lot of money and time . The problem with these online and web conveyancing companies is they take on so many customers and have no time to deal with them correctly or properly in the proper timescale. This then has a knock-on effect in the chain to every person due to the lack of response and commitment to the process of buying and selling.
1/5
TrustpilotBairstow eves Bow branch etc
Bairstow eves Bow branch etc. Called me back but because I was unable to secure the rented property within 6 days Failed to email me the property information that I requested. Failed to reply to my Whatsapp messages for a whole 4 days and have refused to explain why the property /properties is still advertised on EVERY search engine. Failed to explain why its being let at a different price and have blocked me from whatsapp. Just had an incoming call but they hung up before I could even pick up the phone that is sitting right next to me. Absolutely disgusting behaviour from Alan Harvey at Bairstow eves. Zero customer service skills
1/5
TrustpilotThe agents are nice
The agents are nice, but unfortunately they are capable of lowering the property's price. Despite assurances that the price is final, you shouldn't trust them. I do not recommend.
1/5
TrustpilotNo care
They don’t care about the state of the properties they rent out . They just want to get paid , keep the owner of the house happy . No rights for tenants , even if you have 6 kids they will serve you a section 21 after living in rubbish conditions and asking for it to be sorted . Minus 5 stars
5/5
GoogleExcellent service . Sold our house very quickly . Great communication and always happy to help . Would highly recommend .
Many thanks for the fantastic recommendation and 5* review Anna. Kind regards, Lucy, Customer Relations.
5/5
GoogleI give 5 stars to Bairstow Eves Radford team. We were pleased to purchase our first property through Bairstow Eves Radford. All the staff members are very professional and helpful and they guided us clearly on the purchase process. We are delighted. Thank you Bairstow team.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service. Always ready to help and sort out things on out behalf.
Thank you for taking the time to leave us this great 5* review Shalini. Kind regards, Lucy, Customer Relations.
2/5
TrustpilotThis is more of a review on the state…
This is more of a review on the state of estate agencies and their model in the UK - and Bairstow Eves is a great example.I have been a tenant with them for + 1 year. This is the experience:- Something needs to be fixed +10 days and 20 emails to progress- You need to inform them on a matter +5 emails til they get it right- You need to warn new tenants on a roof repair: the agent doing the viewing has no clue on the property he is showing, no one cares- You need to check out on the property: they ask you on a number of missing items / changes to the flat you had already communicated eons ego- You need your deposit back : + 10 calls and 8 emails and no response People are unable to progress and work efficiently as everyone is an intermediary. You need a repair, 3 third parties and platforms. You need your deposit back, contact these 2 other teams.The industry is full of intermediaries and every single touchpoint is a pain for the customer - everyone forwarding an email. The business that solves for this will change the industry.
1/5
TrustpilotBairstoweves Purley the worst
With few words and sorry for the grammar mistakes DO NOT USE Bairstoweves in Purley at least this lettings office because is the one I know better than anyone.If you read my review I will save you money,stress and time...Perfect experience from their lettings negotiator Ivaylo and warm welcoming from Julie Goddard their Lettings manager until they give you the house keys and take deposit and rent,after that moment I realized that was "too good to be true", never responded again in our repair requests as should with the excuse of no response of the landlord. Finally the Landlord served us with Eviction notice 2 months ago and we moved in a new place .Unprofessional staff 100%,I bet that they are under-educated too for the role and this is the excuse I give them of handling bad the customer service. After 2 months stress and the compensation disrepair and fight over emails,they refunded £100 as goodwill. And the cherry in the cake is we have to fight to get our deposit back because trying to find excuses not to give it back.This is a lesson that never again deal with Lettings agency.
1/5
TrustpilotLandlord is the final word and agency…
Landlord is the final word and agency doesn’t involve in dispute with land lord.
1/5
TrustpilotVery disappointed with the "service"…
Very disappointed with the "service" they gave to my elderly parents. They talked a good talk to get their sale but their service has been non existent. They pressured my parents into using their solicitors and I had to contact them to remind them that any instructions must come through me. They said they would mailshot properties for my parents to buy but no evidence of this. They had 3 offers during the first weekend of advertising the property and then immediately removed it from the website even though it was offers over. Absolutely no contact from the agents. Appalling service from start to finish. Very disappointed.
4/5
TrustpilotExcellent
Just want to say a huge thank you to the staff at Bairstoweves Eves Barkingside, especially Kimberley who made it possible for us to secure our home during this uncertain time. If it weren’t for you, this wouldn’t have been possible. Thank you so much.
5/5
TrustpilotWe recently moved house and went…
We recently moved house and went through the atherstone branch. Michala was amazing and nothing was too much trouble at all. Even when I was phoning every day at the end. Thank you from Claire Green and Neil Maccallum x
5/5
GoogleThe team were very friendly and knowledgable about the local area. They supported me through every step and I would recommend them to anyone buying or selling their home.
Fay Shuttleworth thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from Claire & her team. Claire handled my purchase process amazingly and I could not be more thankful. The whole experience was smooth and easy. Fantastic service.
Singh Mr thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI used bairstow eves twice consecutively within months to sell properties- Claire and team were very efficient and ensured I was kept in the loop at all times. Could not fault them or their communication. Throughly impressed, would recommend them and certainly use them again too! Well done guys
5/5
TrustpilotJubilee Crescent Office - amazing service!
The help and support from the jubilee Crescent Office in Coventry have been nothing short of exemplary. The best customer service I have had in a long time. Clare, Jodie and Gemma have taken time to explain the sale in great detail to my my mum, have supported with paperwork, with great care and patience. The team have even kept an eye on the market and sent through suggestions for suitable property’s. The communication is second to none. I would certainly recommend to anyone selling in that area. Just outstanding!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Coventry won Gold.
Tell us what you need and we'll put you in touch. Bairstow Eves Radford Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
