Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleAmber and Jack were both incredible, helped us through the whole process were really hands on and helpful. Got us in to the new property within the week! The whole team was incredible!
Zidane Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you Zidane for taking the time to leave us your excellent 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Fae, Amber, Jordon and all of the Bairstow Eve's team for supporting my family in the search for our new home in the UK. We arrived from Brazil and in just two weeks they helped us find a perfect house! <3 it was a lovely and easygoing experience.
Vitor Β· 25 October 2023
Agent replied Β· 21 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations
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5/5
GoogleI want to thank the team of Bairstow Eves for helping me secure a rental house with such quick paperwork. Special thanks to Jack Knight for his exceptional assistance. Your support and professionalism are greatly appreciated.
Sooraj Β· 24 July 2024
Agent replied Β· 23 August 2024
Thanks for the wonderful 5* review Sooraj! Best wishes, Lucy, Customer Relations.
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5/5
GoogleEilish is the property manager for the beautiful property Iβm currently renting through Bairstow Eves in Coventry and I couldnβt ask for a better one. Sheβs so helpful and responsive and makes me feel like a real valued customer during every interaction. An absolute credit to the business.
Maisy Β· 24 November 2023
Agent replied Β· 21 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotClaire -A True Asset To Bairstoweves
A great service from Claire and her entire team.The entire process was very smooth and Claire assisted me throughout the complete span of my property sale by liaisingWith everyone and keeping everyone informed.A very customer oriented approach where every single individual at her branch goes that extra mile and creates a huge difference-I will definitely recommend Claire and her team and no doubt will be utilising their services again.The best estate agents in entire Coventry -Well done and keep up the good work Claire and Team -Thank you once again for all your efforts and making the transaction successful ππππππYou are consistent thatβs what I like RegardsAmit
Amit Β· 17 November 2023
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5/5
GoogleI was extremely impressed with the level of service I had from Joseph Sharman at bairstow eves, he kept me up to date at all times, and was so lovely when we came to look at the property. Very professional but also a really nice guy, a credit to the company. Thanks Joseph
Nicky Β· 22 June 2023
Agent replied Β· 21 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a great viewing with Charlie and Josh, they took there time to answer my questions, gave me all the information I needed and most importantly provided a great experience.
Average Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for the positive review! We are so happy to hear that Charlie and Josh were able to provide a great viewing experience for you. We strive to give our customers the best service possible and are glad we were able to answer all your β¦ More
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5/5
GoogleThe best letting agency I have dealt with hassle free and very helpful staff..Jordan was amazing and made the experience of moving very easy and answered all the questions I needed quick and promptly . Would definitely recommend thank you π β¦
Jill Β· 22 February 2024
Agent replied Β· 21 June 2024
Jill thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service by Joe!! Very professional, kind, easy going and super friendly. He understood our exact requirements and helped us find the right property to rent. He is a true professional in his field and would highly recommend him as an estate agent. Really appreciate!!
Thanks to Joe and Bairstow Eves team!
Gouri Β· 22 June 2023
Agent replied Β· 21 June 2024
Thanks for the amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhen we sold a property in Coventry, the team at Bairstow were very professional, and in particular Trevor Gannon. His skills, knowdge and enthusiasm were a pleasure to be part of. I highly recommend this company should you need help selling a property. Not only was everything completed within 12 weeks, but through his / their negotiations, they were able to sell my property for more than i could imagine. Thank you.
Simon Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleOne of the best and premium agents in the town! I had a great experience letting the property through Bairstow and they have ensured Iβve a smooth transition to the new place too. They are responsive and helpful, even after moving, so they offer a peace of mind! A special shout out to Fae and Liam for their excellent service. Cheers!
Gaurav Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Gaurav Thanks so much for this great 5* review. Fae, Liam and the team really appreciate your feedback. Graham - Customer Relations
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5/5
GoogleMyslelf and my partner tried to rent a property from baistrow eves, Jordon one of the coordinator helped us through this. He was really good, took our stress down in finding the right property. I really recommend this agency for the residential properties. Again Thank you Jordon.
Abdu Β· 25 September 2023
Agent replied Β· 21 June 2024
HI Abdu, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
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1/5
Google1 star is is one two many having brought and sold properties commercial and residential for 26 nearly 27 years I have never been required to provide a Tr1 form to provide proof I own the property I am selling, a completion statement yes , a land registry application yes , this interaction was for a sale so can only comment on that , that being said , why would anyone bother to list a property for sale that they don't own, only for that to be picked up by a solicitor that would be a waste of time on there point and a cost to the vendor I have never heard of such in my lifetime, its also not a FSA legal responsibility or requirement for a estate agent to perform a check to state that I own the property I am selling, but never the less a completion statement from a solicitor bench marked from the law firm is more that enough to provide proof that I own the property ,
So I would avoid this agent like the plague as to me its information that serves no relevance as a TR1 form has not only my details but that of the seller/or buyer in some cases and as I don't have there consent to share such information that could be a GDPR issue for me at a later point , the team member that I was dealing with stated that this was from his management so I cannot blame him personally however you have now lost repeat business with a average of 1 property every 4 months just from myself not to mention that as a family property is our main line of income with all property's owned outright
So I personally would avoid
Also the property is already listed with another agent for sale
John Β· 24 July 2024
Agent replied Β· 23 August 2024
Hello John,
Thank you for sharing your feedback. We apologise for any inconvenience you experienced and appreciate your insights. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
Happiness1 Β· 17 August 2023
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5/5
TrustpilotClaire Reene of Folkestone branch was aβ¦
Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive.
I donβt hesitate to recommend her and this branch.
Trudy Β· 12 June 2026
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5/5
GoogleAmazing customer service from Joe at the Coventry branch. He was nothing but reliable, consistent, and accommodating to any queries me and my partner had as first time renters. Additionally, Joe was very organised and time-effective when processing applications. Would recommend his and the branches service to any prospective tenants!
Aichachristie Β· 22 June 2023
Agent replied Β· 21 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotI would strongly discourage anyone fromβ¦
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie Β· 11 February 2026
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5/5
GoogleJust sold my house through bairstow eves Radford branch.Through start to finish everyone i had dealt with have been great.Always at the end of the phone and keeping me updated on the progress on the sale.Special thanks to Claire,Gemma and Bayleigh who helped me through the processπ β¦
David Β· 27 July 2023
Agent replied Β· 21 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBeen with this estate agents for 2 years now as a tenant. Could not recommend them enough. Always helpful and quick with repairs, especially Eilish Summerton, they're very helpful and quick to get back to you.
Sophie Β· 22 April 2024
Agent replied Β· 21 June 2024
Thanks for your great 5* review Sophie Millard and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmber provided an excellent service and very forthcoming with all the relevant information in order for me to put my house on the market. Thank you so much Amber!
Maddi Β· 24 August 2024
Agent replied Β· 29 August 2024
Thank you for taking the time to leave us this great 5* review Maddi. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWhen I have raised a Maintenance Issue with Barstow Eves /Countrywide our Property Manager Eilish has gone the extra mile to sort things out..A quick and easy online reporting service and no waiting in a phone queue... Excellent Service!
Gladys Β· 29 November 2025
Agent replied Β· 27 December 2025
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Eilish and our online reporting service provided you with excellent service. We strive to go above and beyond for our customers and we are glad that it shows. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotI highly recommend Bairstow Evesβ¦
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great π€©
Jake Β· 11 July 2023
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5/5
GoogleThe property move has been quite smooth. Jack was quite quick to get things sorted in the property such as getting the request done for a deep clean. Recommend them to everyone.
Muhammad Β· 24 June 2024
Agent replied Β· 23 August 2024
Thank you for your thoughtful 5* review and recommendation Muhammad! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotCoventry branch offer the best service, Thanks
I would like to say that selling my house was easy, but it wasn't. The house sold within 24hrs . Fell through and then the Team, especially Trevor, got it straight back on the market, sold the next day and we completed within 7 weeks ! Thanks Trevor xRight from the beginning , from the sales team to the agents, we were looked after very well.Harry and James , now this pair , what can I say , they are fantastic ! They made all the paper work stuff very easy to navigate, cheeky with great smiles. Also very good at what they do. Very professional.I also had some nice conversations with Ramona and not forgetting Trevor, without Trevor I am sure things would not have progressed so easy.Great team and brilliant comms from them.So here is the not so nice bits, pricing was very high , but you get what you pay for. So we are happy.Thank you everyone for your hard work and constant updates, we would definitely use them again if and when we buy or sell.
Deborah Β· 27 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.