Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEilish is the property manager of the property I am currently living in Coventry and I must commend her as she is very good at what she does , she also does make sure to follow up with any queries or repairs and gives me feedback as to how the whole process is unfolding .I’d gladly recommend her and her company .
Latifat · 24 November 2023
Agent replied · 21 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZahida was our broker during our purchase of our first home. She was so helpful, knowledgeable and supported us throughout. Zahida was so approachable and answered any questions promptly.
In a process that is filled with jargon, stress and anxiety, she made the process so much more easier and clearer.
We would recommend her to anyone and will be utilising her services in the future.
Thank you Zahida!
Kam · 22 June 2023
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been a landlord with Bairstow eves for a few years now and the service has been and continues to be excellent.
My tenants left 7 days ago and new ones will be arriving today. This high occupancy is very important to me. This is only possible by good planning and execution by the everyone involved. Special mention to Jordon Conniff , Lisa Brooks and Fae Corrigan.
P · 22 June 2023
Agent replied · 21 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThe level of communication from this branch is appalling. Four times since the 4th of February I've phoned up about the same problem they haven't fixed yet, and I've been told someone will be in touch, but they haven't called back. And most …
Emlyn · 16 March 2026
Agent replied · 16 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotBairstow Eaves Southend. DO NOT USE!
DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!
Stacey · 27 August 2026
★★★★★ 5/5
GoogleLily at the Coventry Branch is simply Amazing. She made the whole renting process a walk in the park. Responded to every phone call, explained the whole process in detail and we were able to rent our house in less than 2 weeks.
Thumbs up to the whole Coventry Team!!!
Sekayi · 7 June 2024
Agent replied · 21 June 2024
Hi Sekayi Paradza, thank you for sharing your positive experience with Lily and our Coventry team. We're thrilled to hear that Lily made the renting process smooth for you. We appreciate your kind words and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMy experience was awesome. I was with Jack all through the house viewing period. Jack is a real professional who is never angry no matter what. All thanks to him I was able to get this beautiful place .
Anita · 1 December 2024
Agent replied · 8 December 2024
Thank you Anita for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBairstoweves recently acted on my…
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky · 17 March 2025
★★★★★ 5/5
GoogleI had an amazing experience with this agency. Fae made the whole process stress free and was full of knowledge on the property and very assertive. She ensured that all our questions were answered and that we knew exactly where we stood and how long things would take . She was polite, honest and is an absolute credit to the team.
Can’t thank her enough
Meg · 22 June 2023
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJack Knight is truly exceptional at Bairstow Eves. Throughout our house hunt, he consistently delivers an outstanding customer experience. Jack's professionalism, persuasive skills, and thorough understanding of our needs make him stand out. He goes the extra mile to ensure we understand every detail. Keep up the excellent work, Jack!
Ali · 22 May 2024
Agent replied · 21 June 2024
Thank you Ali Awais for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotLucy and Chris were amazing
Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!
Adam · 4 August 2025
★★★★★ 5/5
GoogleI have been part of the rental market for some years having several properties in both Coventry and the South of England. Our rental property in Coventry has primarily served the student market but due to Covid-19 in 2020, this market was impacted as many students were not able to travel overseas.
In order to explore other rental opportunities, I was introduced to Rebekah at Bairstow Eves' Coventry office. Rebekah was not only friendly, professional and knowledgable but she was also responsive in her communication and delivered on her commitments. It has been a pleasure to work with Rebekah.PositiveResponsiveness, Professionalism
Claire · 24 August 2021
Agent replied · 21 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSoooo happy with the service provided by the team. I was waiting for months for a property to come back onto the market, as soon as it come back i was called first. I couldn’t make it to the first set of viewings so Connor offered me a FaceTime viewing so I wouldn’t miss out. He has been amazing throughout. The team even help me set my contents insurance out knowing its all my first time renting.
Cant thank Connor and Jordan enoughPositiveResponsiveness, Quality, Professionalism, Value
Priya · 24 August 2021
Agent replied · 21 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstowe Eves were recommended to us by a friend . We could see why. They were professional from start to finish. Communication was excellent, nothing was too much trouble . Their marketing was excellent. They certainly pulled out all the stops. We will certainly be using them in the future with complete confidence that they will do an outstanding job. Huge thanks to Rebekah Jacox, Jordan Conniff and all staff in the Coventry branch.
Kim · 22 June 2022
Agent replied · 21 June 2024
Many thanks for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am particularly pleased with Fae Corrigan and the team in general for their level of professionalism. Moving into a new apartment is not always easy, but each member of the team that I had encounter with was always ready and willing to provide responses to my many questions and requests. The whole process of letting was made seamless as a result of the team's attitude to work.
Thanks for the excellent job guys!
Pty · 22 June 2022
Agent replied · 21 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an extremely tight time frame to move in. 4 weeks!! So we expected to just get any house.
But between Conner, Liam and Rebecca, they not only found us a a house, they found us our new Dream home! All within 9 days!!!
From the listing to signing the contract. Liam and Rebecca where available to us constantly on the phone and where more than helpful. Warm, welcoming, beyond helpful. Made our lives so much easier. As we where in panic mode.
We met Connor in person, who gave us our viewing of the property.
We really like Connor. He is warm, friendly, helpful, polite, respectful of our needs and wishes. Had the answers to all our questions. Made the viewing easy going and we left so much happier than we arrived. What more can you ask for?!!
I'd like to thank Liam, Rebecca and Connor and any more of the team, who helped us, literally saved us and made a dream come true!
We have now a home for our future. We can grow into this new part of our lives together. None of this would have been possible, without this amazing team.
We where using as many estate agents as possible. And we didn't get any help or what we wanted anywhere else, most didn't even send more than an email reply!!!
So we where so lucky to have these people, the team and whole company at Bairstow Eves. So we beyond grateful to you all.
We have no intention of moving home for many years, if at all!!!
But if it does happen again.
Only one company we will use again!!!
Thank you ALL.
Lee Shevlin and Deborah Collcutt.PositiveResponsiveness, Quality, Professionalism, Value
Lee · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and wonderful comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish, the team at Bairstow Eves in Radford, Coventry were top draw.
It started with Rich, top bloke, coming round and putting us at ease with regards to selling the property and reassurances were given which filled us with confidence not only that we would successfully sell our house, but also receive the support to find another one.
From then on, David and Ashleigh - lovely people, took on the reigns and efficiently booked in a number of potential buyers in very quick time. No messing about from these guys, and we agreed a sale within two weeks of our house going on the market. Relieved is an understatement.
Now the fun was to begin with solictors of all parties involved, and Claire was fantastic in dealing with this. From dealing with our questions and queries, to keeping us in the loop regularly with any updates. She’d know how to manage the situations, due to her priceless experience in the industry, which again filled us with hope and belief that everything was under control.
This is our third house we have moved into (hopefully our last!) but on each occasion we have used Bairstow Eves in Radford to assist us and they have come up trumps once again.
A big thank you to Claire, Rich and the team. A fantastic professional outfit, who are very accommodating and go out their way to make sure the customer is happy.
If we were to ever move again or if I were asked who to recommend, then there would be only one estate agent around who it would be - Bairstow Eves Radford Coventry!
Ryan · 22 June 2021
Agent replied · 21 June 2024
Thank you for your brilliant 5* review, kind comments and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves is a fantastic business.
They are professional, thorough, supportive and patient. I had the opportunity to rent a wonderful property through them recently, during a very difficult time with many concerns to account for.
Thanks to George Shepherd, a brilliant Letting Negotiator who handled my case, everything was made easy, straightforward, smooth and pleasant.
He is highly educated, attentive, polite and honest. In this day and age, that is quite a big deal, especially when it involves business dealings and transactions.
Thank you George for making a challenging time much better, easier and safer.
I would also like to make honourable mentions of Jordon Conniff with whom I’ve been having regular communication during the transition process (thank you for your continuous support) and Liam who has been very helpful and patient especially during the critical first days of the move.
To conclude, Bairstow Eves Coventry is blessed with excellent staff who know what they are doing and know how to deal with people. They always answer the phone promptly and when they say they will get back to you, they always do.
They also have an excellent and thorough online reporting tool that makes dealing with any property issues quick, easy and efficient.
I have already recommended Bairstow Eves to a few family members and some friends who are naturally hesitating to move during the Covid-19 crisis. Bairstow Eves will make the process straightforward, effective and above all safe, they will conduct checks and process applications in record time and they will provide excellent alternatives to physical viewings.
A truly exceptional Estate Agents.
Thank you for all that you do.PositiveResponsiveness, Quality, Professionalism, Value
Paschalis · 22 June 2021
Agent replied · 21 June 2024
Many thanks for your excellent recommendation and 5* review. Thank you for your wonderful comments. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleRamona and the team have been amazing ! I sold my house which completed today ! Ramona took charge of everything making the whole process stress free. Her knowledge of the industry is unbelievable and I cannot thank her enough. Would most definitely recommend using their services. Absolutely fantastic throughout.
Cherie · 22 April 2024
Agent replied · 21 June 2024
Thanks for the lovely 5* review! Ramon and everyone really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
GoogleI recently attended a viewing in Coventry with Josh from the lettings team, and I was very impressed with the experience. He was professional throughout and took the time to answer all of my questions clearly and thoroughly.
Martyna · 2 April 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Josh from our lettings team in Coventry! We pride ourselves on providing professional and thorough service to our customers, and we're so glad to hear that Josh exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy heartfelt thanks to Fae. She is very responsive and always be quick to answer my questions through email. As I am a hongkonger and intended to rent a UK house before moving to UK, she did helped me a lot in settling the rental issues with landlord. A big thank you once again to her for being efficient and very helpful.
Micky · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 4/5
GoogleThe property management side of bairstow have been fabulous when I have had any maintenance issues, especially Stacey who goes above and beyond to ensure things are sorted.
The agents side were not so great as a contractor picked up keys to be able to do some work whilst I was at work and didn’t take them back for 2 months, and nobody chased to find out where the keys were!
S · 22 June 2022
Agent replied · 21 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow eves property manager Eilish Summerton is extremely professional and helpful in addressing the property issues and always follows up with the tenants and landlords pro actively to bridge the gap and make sure that the issue gets fixed on time . I wish her all the best ! Thanks , Sethu
Sethu · 23 January 2024
Agent replied · 21 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with Charlie at Bairstow Eves. He was professional, honest, and really easy to deal with from start to finish
He gave clear advice, kept me updated throughout, and handled everything . The …
Brad · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Bairstow Eves and for taking the time to leave such a positive review! We are thrilled to hear that Charlie provided you with a professional and seamless experience. We will be sure to share your feedback with him and … More
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