Bairstow Eves Coventry reviews

★★★★★ 5/5

Google

After having some minor issues with our flat across the 2.5 years, as well as a major issue when we moved in, Stacey our property manager has been incredibly helpful with everything and brilliant with dealing with our landlord efficiently when issues arose. She is always positive and offers great advice and is genuinely there to help. Cannot fault a single experience we have had thanks to Stacey.PositiveResponsiveness, Professionalism

Sophie · 24 August 2022

★★★★★ 5/5

Google

I recently purchased a house through Ramona and the team at Bairstow Eves Coventry. I would highly recommend using their services. They made what could be a daunting experience, smooth, professional and as stress free as possible. Ramona was fantastic with communicating between all parties and the team were also very supportive. Overall great experience so again, thank you to Ramona and everyone at the Coventry office.PositiveResponsiveness, Quality, Professionalism

Mathew · 24 August 2022

★★★★★ 5/5

Google

I had an excellent experience with Jack and his team at the letting agency during my recent move. They made the entire process smooth and stress-free. Jack was incredibly professional, and very helpful. I highly recommend.

Debbie · 26 October 2024

★★★★★ 1/5

Google

Terrible company, placed a for sale sign outside my house that wasn’t listed with them. They informed my wife they would take it down in under 48 hours and a week later it is still there. The customer service was terribly - saying they have instructed our team to remove it with no details of who or when. The buyers of my house have family in the road and are questioning why it’s still showing for sale. I’ll end up doing it myself.

Thom · 23 December 2024

★★★★★ 5/5

Google

Fabulous service from Lisa and her team in Coventry. House was put up for rent on the website Friday morning, by Saturday morning 2 viewings confirmed for the following Monday afternoon (door left unlocked, we sat outside whilst perspective tenants went inside) Tenant confirmed by Tuesday morning. From start to finish the whole process was smooth and efficient. Excellent communication, was kept fully apprised as we went through each stage including what we needed to do. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

April · 24 August 2020

★★★★★ 5/5

Trustpilot

Staff at this branch especially Mia has…

Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!

Victoria · 12 May 2026

★★★★★ 5/5

Google

I was searching for some properties and viewed a few marketed by Bairstow Eves Coventry. James Whalley was brilliantly professional, communicative, transparent and helpful throughout the viewing process. Was always available and honest to answer queries and always kept us apprised about available appointments and would always let me know as soon as any new property became available. Highly recommend……well done James. Wish you all the best for your future.

Toral · 22 June 2022

★★★★★ 1/5

Trustpilot

ABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY

To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.

Ketan · 14 July 2026

★★★★★ 5/5

Google

Me and my partner decided to rent a property from Bairstow Eves Estate Agents in Coventry and left very satisfied with the profesional service the agents provided throughout the whole process. George was nice and clear with instructions over the phone, made sure we were up to date with the moving process and Hakeem went above and beyond to make us feel welcomed in the property on the moving in day. All process was Covid-19 safe.

Neda · 22 June 2021

★★★★★ 5/5

Google

I had an amazing experience with this agency. Special thanks to Joe who helped us find a really good house which suits our desire and needs. He was really professional,kind, polite, fun and paid attention to all the little details. He did and amazing job and am really happy that Joe was our letting agent! Biggest shoutout to Joe!!!

Anika · 22 June 2023

★★★★★ 5/5

Google

They provide good quality services and help me find a new flat meeting all of my demands efficiently. Especially thanks to Jack, he was extremely friendly and supportive during the whole time.

Yixuan · 9 December 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Daniel McAlister

Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.

Imtiaz · 8 August 2025

★★★★★ 5/5

Trustpilot

Thank you Lisa Brookes

Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.

Grant · 1 March 2024

★★★★★ 5/5

Google

We started using Bairstowe Eves a few months ago when we moved into a property they had up for let. There were a few things wrong when we moved in but after discussions with Eilish the property manager these have all been resolved very quickly. We are very happy with their service

Katherine · 24 November 2023

★★★★★ 5/5

Google

Fae was absolutely amazing in making my move as stress free as possible. Her attention to the minutest of detail is unbelievable and she is extremely personable and always available for any questions. She is more like a friend than an agent. If I could give her a 100 star review, I would. Thank you Fae, for everything.

Satheesh · 22 June 2023

★★★★★ 5/5

Google

Thank you Liam with the service provided. He was very professional and kept us updated throughout. Any issues we had he would assure us and provide a solution. Which was very much appreciated. He also went out his own way to come help us with a few things we were confused with. Which was great! Excellent service from Liam! He is a great asset to the company.PositiveQuality, Professionalism

Sadia · 22 June 2022

★★★★★ 5/5

Google

Been working with Zahida for a couple of years now on a few different properties and the service she offers is impeccable! Always there to support and guide and she does everything with great profesionalism! Would recommend Zahida to anyone in need of a mortgage advisor!

Rares · 23 March 2024

★★★★★ 5/5

Google

I am very pleased with the service provided by Bairstow Eaves agency, especially Eilish Summerton. She promptly ensures that all repairs are noted and completed as quickly as possible. Eilish consistently communicates, making follow-up calls to ensure that necessary actions have been taken, providing me with reassurance.

Said · 22 February 2024

★★★★★ 5/5

Google

I recently had an issue with the door lock at my property, and Bairstow Eves arranged for someone to come and fix it very quickly. The contractors were professional, efficient, and resolved the problem without any complications. …

Kardelen · 16 February 2026

★★★★★ 5/5

Google

My experience with Bairstoweves letting company has been nothing short of outstanding. From the moment I engaged with them, their staff demonstrated a high level of professionalism, respect, and courtesy. One particular staff member, Jack, stood out with his exceptional customer service. Jack has a remarkable ability to connect with clients, maintaining a calm and composed demeanor throughout the entire process. He was patient and took the time to thoroughly explain each step, ensuring that I fully understood the letting process. His attention to detail and willingness to address every question I had made the experience smooth and stress-free. Jack’s interpersonal skills and respectful approach are a true asset to the company, and it’s clear that this level of service reflects the company’s overall commitment to customer satisfaction. I highly recommend them to anyone looking for a seamless letting experience.

Daniel · 17 October 2024

★★★★★ 5/5

Google

I contacted Bairstow because we needed a property to rent in Nuneaton. I was it contact with a lovely young man called Charlie. So professional & completely understanding of my family's needs. …

Maxine · 16 March 2026

★★★★★ 1/5

Trustpilot

Poor agency and system

Renting is overall issue in the UK and agencies misuse tenants but this agency is very poor. They never returned my deposit. I lived only for 6 months in apartment and i had to leave because of pandemic stress and this agency not charged me for a month rent but also made me pay council tax for a period i did not live in. I paid council tax twice. Deposit protection also did not help as perhaps it is all business deal. Same agency has treated my friend poorly. Please do not use this agency in Coventry.

SM · 15 December 2023

★★★★★ 5/5

Trustpilot

Excellent service.

We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. 🎉

Gareth · 15 December 2023

★★★★★ 1/5

Google

These guys are a pure waste of time. 1. Complained about door lock. 6 months until my tenancy end they did nothing 2. They have internal complaint website to which none sees what you log. Why they have that website is a mystery 3. Rental renewals they don't even care. They simply terminate even if you wish to continue 4. Rental termination date change counter notice, they don't even care. It's their wish when you need to go out. They don't consider your opinion 5. Dont even expect any assistance for landlord reference to your future home applications. They won't fill on time 1000 internal departments and each guy will simply waste your time. Literally the worst ever agency of my life time.

Kannan · 8 October 2024