5/5
Joe is a. Kind. Person
Agent replied · 21 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Coventry
★★★★★
1,146 reviews across 3 platforms
157-159, New Union Street, Coventry, CV1 2NT
Bairstow Eves's office in Coventry, at 157-159, is rated 3.7 out of 5 across 1,146 reviews on three platforms, including 540 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
Joe is a. Kind. Person
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Hugely impressed with the team. Reliable, knowledgeable and courteous in equal measure. They provided us with vital advice on presenting our flat for rental: what was necessary and equally as important, what was unnecessary. All queries received a prompt response. Particular mention to Rebekah (Jacox) for her hard work in landing our tenant.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Their auction method of selling is…
Their auction method of selling is impressive. Sold a property in approximately a month!
5/5
Zahida at New Union St branch, Bairstow Eves, was patient, compassionate and understanding in her communication, highly responsive and supportive and made a very daunting first time buy easier to progress through, thank you, Amber Taroni
Thanks for the wonderful 5* review Amber! Best wishes, Lucy, Customer Relations.
1/5
Absolute rubbish experience
Absolute rubbish experience, booked my appointment the day before which was confirmed over the phone. And on the day when I have checked with Trevor apparently I have lost my spot without even telling me about it. so I was meant to make two hours journey to Coventry and they don’t even bother to let you know that the viewing is off the table. I certainly will not ever deal with this Agency.
5/5
Me and my boyfriend went to see a 2 bedroom flat, with Mister Jack. Lovely person which was very helpful and very prestative. 5 starts for Mr Jack and very thankful for his services.
Thank you for your thoughtful 5* review Lara! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
I am really happy with this company very easy to communicate and very quick, I appreciate a lot from jack who takes care about my file and do everything. Thanks a lot bairstow eves
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Ellish has been amazing, she has helped me severally and all in a very timely manner and always following up. She’s a star
5/5
Excellent Service
We received exceptional experience from Eddy and the team at the Coventry Branch. From the start of the process to the end it was outstanding. It was a very quick sale, with any issue being dealt with swiftly and in a very professional manner. Many thanks to Eddy and the team.
1/5
Spying on you asking personal information has non acting agents.
They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.
5/5
Met Jack for viewing a house in CV6, and he was very polite and friendly. Suggested and gave all his inputs for searching house, i will suggest for all.
Thank you for your brilliant 5* review and thank you for your kind words Saravanan. Best wishes, Lucy, Customer Relations.
5/5
Trevor and the team managed my expectations and did everything they said they would, thank you Bairstow eves :)PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
I can honestly say the letting process is made 100 times easier. They are so pro active arranging viewings. They are professional, and friendly. I used to manage properties myself now I let them advertise and set up. Frees up so much time. I’ve met Connor on quite a few viewings. He is always so professional and friendly.PositiveResponsiveness, Professionalism, Value
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
As recent clients,we cannot speak…
As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.
5/5
Great service from Jordon and Fae. They were very helpful and were quick to attend to the my questions and clarification. Thank you once again to Fae and Jordon for all their support and professionalism during my move. I recommend Bairstow Eves and Letting Agents Coventry for the good professional service.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Very impressed with the team at Bairstow Eves for letting my flat so quickly. They gave very good advice regarding the work required, when to list the flat, a rental estimate and were able to find a tenant swiftly. They are also very approachable and easy to contact at the office.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Bairstow Eves in Wanstead have been magnificent
Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .
5/5
Fantastic working along side this company, along with my property manager Eilish, always keeps me upto date with the ins and outs of my let property. I can't thank the team enough!
Thank you Kheiron for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
Excellent service
I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!
5/5
Penelope was brilliant at what she…
Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.
5/5
I saw the property in Alvis house and Jack from Bairstow Eves helped along. It was all done very professionally and efficiently, and with great clarity about everything.
Thank you for your thoughtful 5* review Aman! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
DO NOT USE! Awful service!
Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!
5/5
The Bairstow Eves Coventry property letting team are very professional and efficient. Our experience from start to finish was quite exemplary. Jordon, Joseph et al handled our letting process diligently. And I must not forget to mention our letting negotiator - Fae, a top performer who went above and beyond!!
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
1/5
Southgate Branch
Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Coventry won Platinum.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.