Bairstow Eves Coventry reviews

★★★★★ 5/5

Trustpilot

The customer service base on day to

The customer service base on day to when I received the house. It was the fastest letting so far and all thanks to Grace with her excellent communication and guidance during the whole process

Arreyngang · 2 February 2024

★★★★★ 5/5

Google

We (me and my friend) had an excellent experience with Mr. Jack, who showed us a house today. He is so professional, knowledgeable, and very accommodating. His enthusiasm and attention to detail made the whole process enjoyable and stress-free. Highly recommended!

Sreelakshmi · 24 July 2024

★★★★★ 5/5

Google

The agent I dealt with is Joe and he was very accommodative, courteous, enthusiastic and cordial. I could freely communicate with him and give me my honest opinions. He was quite open to receiving feedbacks on the property and would even reciprocate with his inputs. I am hoping that he will help me find a good property for myself.

Jean · 22 June 2023

★★★★★ 5/5

Google

I had a valuation from Sophie at bairstow eves Coventry. She was extremely insightful and knowledgeable. She was brilliant i will definitely be using bairstow eves selling my property.

Verne · 17 January 2025

★★★★★ 5/5

Google

I had an excellent experience with Jack Knight during my recent property search. The states agents were all professionalism and expertise made the process smooth and stress-free. They were responsive, attentive to my needs, and secured a great deal for me. Highly recommend!

Yohans · 7 June 2024

★★★★★ 1/5

Trustpilot

Total failure in Hucknall

Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.

Tony · 29 August 2024

★★★★★ 5/5

Google

Joe was very helpful. Easy to talk to lovely lad.

Louise · 22 June 2023

★★★★★ 1/5

Trustpilot

VERY poor service

I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.

Yvonne · 19 February 2024

★★★★★ 5/5

Google

Connor was helping us to view a property, and in simple language, he was amazing. He was fantastic 😻 …

Mahdi · 22 June 2022

★★★★★ 1/5

Trustpilot

This is the worst Estate agent

This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.

Prof · 22 January 2026

★★★★★ 5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

★★★★★ 1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

★★★★★ 5/5

Google

I am a landlord of 3 properties in the Coventry area. I have found Bairstow Eves highly professional, caring, accurate and willing to give their professional advice without an alteria motive! In my view they balance the market, landlord and tenant's requirements nicely to come up with the best solution. I have two tenants that are professional and treat the flats as their own and both have been tenants of mine for 2+ years. One ideal tenant that they found for me - a lecturer at Warwick university - I had to let go as I have to move into the property myself. I wouldn't hesitate to recommend this agency and will definitely use them going forward on a sole basis.

Suky · 23 June 2019

★★★★★ 2/5

Google

I was recently interested in a property to rent for myself and my husband. We called to try and pay the deposit as we were happy to go for it by the online photos. We were told that by paying the deposit the property would be taken off the market and secured for us but in order to pay it, the property had to be viewed first. I was led to believe that viewing the property was a formality and so I booked last minute trains from Scotland to do this, which they were aware of when arranging everything with me. I was told I'd be the first to view it and I wasn't. It was also an application process, which was not what I was told over the phone. I called two days after my viewing to pay the deposit in hopes we'd get it anyway (as it was a very nice flat like so many of their advertised properties), but "nobody was available to take the payment". However, I was assured I'd get a call back to do this. Two weeks later I've had absolutely no contact from them. Unfortunately, I'm now hesitant to view or rent any properties with this agency because I felt we were told lots of different things by different people there and feel a bit led on because they knew I was coming from Scotland. If I had known all this beforehand, I would not have travelled down to view it and therefore feel let down and unsure about this agency.

Saskia · 23 June 2019

★★★★★ 5/5

Google

Amber thanks so much really appreciate your help in acquiring the accommodation at heartland avenue… that’s for being so patient and very helpful and all the staffs you all are so wonderful I’m so impressed with ur customer service… will be recommending Bairstow eves in the future🥰🥰🥰🥰 …

Oyindamola · 23 January 2024

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 1/5

Google

I now wish to retract my review and advise all that I have now been waiting since 08/09 for this company to carry out my Landlords instructions. I have been without Oven since this date. My landlord approved a new Oven which has finally been delivered a week ago but still waiting for it to be installed. I am hoping this will be completed before Christmas!!NegativeResponsiveness

Fiona · 22 June 2022

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Fae was amazing ! really helpful xx

Kayleigh · 22 June 2023

★★★★★ 5/5

Google

Absolutely amazing service! I still can't believe how fast all of the process went, professional approach. Very easy to communicate, you can tell that passionate people are working there. I honestly can't say anything wrong, I was expecting very complicated process since we are in national lockdown but everything went smooth and of course safe! Highly recommend Bairstow agency not only to professionals but also students. :) 5/5PositiveResponsiveness, Professionalism, Value

Aleksandra · 24 August 2021

★★★★★ 5/5

Google

This agency is absolutely amazing They followed through the process and chased me to ensure the lease was completed within a very fast and proactive timeline Best support I had was from Joseph who was an amazing help and support Can’t thank you enough Highly recommend if your looking for a place to rent

Lucas · 22 June 2023

★★★★★ 5/5

Google

I have nice experience with your agency . We are searching an accomodation near to the hospital . At last we reached right place . It was a quick response from the agency. Mr Joseph Sharman ,he guided us . It was a good approach from him and all the staff . Thank you

Riya · 22 June 2023

★★★★★ 5/5

Google

Staff michaela has been great supporting from the initial contact of the property viewing to the completion of the mortgage application helping out with insurance and property cover. She is just amazing

Allan · 22 September 2024

★★★★★ 1/5

Google

To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake. Firstly, the property presenter - Cara didn't know anything about the apartment. She said that bills should be low as the property is new, however when we then looked at the energy ratings it was E, which means the cost of bills is high. Also she was not aware that sofa staying in the living room is sofa-bed. And she mislead us saying it is just a sofa. Nevertheless, we agreed to sign pre-document and to pay the first fee. I would not mention that we signed just a piece of paper whereas the original document was signed in the very end. Next day Cara called asking to move a date of moving earlier as the apartment is ready to move in (the proposed date was one month from the date of signing the initial document). We conceded to move the date earlier on one week even we were losing 1/4 of the payment for the last month of our previous apartment as the notice period was one month and we agreed the date with previous landlord, who found a new lodger ready to move by this date. One week before the expected date of movement this agent called saying that due to unreadiness of new landlord's documents they are not able to stick with the date written in the agreement and asking for the possibility to postpone moving in couple of weeks. Having said it was only we who singed the contract therefore we could not claim anything and agreed to postpone the date of moving on two weeks. Luckily the previous landlord could agree with a new lodger too so we could stay in our previous place for two weeks more. Considering that the agency would amend the date of the moving anyway we asked for the possibility to include the renting of the parking slot to the agreement as we didn't have any prove of it. They turned down this request without an explanation, but offered a written confirmation from the agency. Contract amendment had taken one week. We tried to call couple of times to hear any updated but Zee who was dealing with our case did not know anything. Finally, we moved in by the new date, however the documents for the apartment were not ready yet, so we did it only thanks to a new landlord who is luckily turned out to be a very pleasant lady. Surely, the agency has not provided any written confirmation for a parking place yet and based on our experience they would not do this. Summing up our moving was a nightmare and we could hardly spend nights on a street. It was sorted luckily thanks to both landlords only. In turns the agency was working like Chinese whispers and messing up the proper way of working. It's always seemed to us they don't want to cope with our case and several time ignored our calls and letters. In two words - avoid it! P.S. I'm pretty sure that they serve landlords quite good as having a lot of properties gives them money. Unfortunately it's not the case when it comes to dealing with tenants. Tell your friends to avoid it too if you care about them.

Ilia · 23 June 2016