Trusted Agent profile Β· Coventry

Bairstow Eves Coventry reviews

β˜…β˜…β˜…β˜…β˜… Good

1,208 reviews across 3 platforms

157-159, New Union Street, Coventry, CV1 2NT

Bairstow Eves's office in Coventry, at 157-159, is rated 3.7 out of 5 across 1,208 reviews on three platforms, including 600 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

600

Reviews on Google

This office

Yell logo

3.9 / 5

7

Reviews on Yell

This office

Trustpilot logo

601

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

We would like to thank Claire & her colleagues at jubilee crescent for a very smooth & absolutely professional service,they handled the purchase & sale of our properties & also recommended a solicitor,the whole process from start to finish was completed in less than three months,we cannot praise them enough,thankyou.

Martin Β· 13 January 2024

5/5

Trustpilot

Bairstow Eves - Letting Team - Purley Branch

We have just let our property using Bairstow eves Purley. Julie, Jamal & Lara were excellent during the whole process. Great proactive communication from all members of the team and made each step very easy. i would highly recommend the team in the Purley branch as they were very professional, polite, business savvy and worked quickly to get our property let.

Mr Β· 28 March 2023

1/5

Trustpilot

Let down and misled

I instructed Bairstoweves to sell my home. I was impressed by the initial response and the regular contact and updates on viewing appointments. They took care of all viewings and on being told they had received two offers on the property, I held a lengthy talk with a member of the team who told me that one of the offers came from a regular client who had purchased a number of properties through them and the buyer always completed without problems. So we chose him rather than the other buyer, despite this person offering Β£5k more. The main reason was that he was a cash buyer and we would complete quicker. Then he was going to get a mortgage. Then he couldn't get a mortgage. Then he was going for a bridging loan and so the problems went on and on. Barstoweves never returned my calls, nor my solicitors calls or the estate agents of the property we were buying. It was impossible to get through on the phone and there is no mobile number to call or text on. It was only when I entered the complaints procedure that I felt I was being treated as a client. I would never recommend Bairstoweves or any subsidiary of Countrywide. My complaint was not upheld because the file made no reference to a cash buyer. They could not identify the person I spoke to and phone calls are not recorded. As far as Countrywide were concerned the conversation never took place. Do not trust Bairstoweves, they promise the earth but do not deliver

David Β· 3 January 2020

5/5

Google

Thank you Bairstow eves for the wonderful experience and helping us out to find good home which suits our desire and needs. Special Thanks to Fae

Aanchal Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Zahida was great with aiding my mortgage application and following the whole process through. Actually made it possible for me to buy a house with confidence.

Stephen Β· 22 June 2023

Agent replied Β· 21 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Everyone I dealt with was patient and understanding. Big big shout out to Jordan and Fae!!! Thank u guys!!! Pleasant experience despite the hiccup I had to iron out! EXCELLENT agency!! I feel so much better!!!

Kiahna Β· 22 June 2022

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Trustpilot

Absolutely excellent service!

Absolutely excellent service from John and Wayne at the Archway branch of Bairstow Eves. They did so much to keep our sale on track when it nearly fell through on a number of occasions. They were quick to respond to us, communicating frequently over WhatsApp, email and phone. They worked incredibly hard, are reliable and trustworthy. There were several occasions where they went out of their way to get keys or pick up a signed legal document. I would not hesitate to recommend them. Thank you!

O Β· 1 November 2019

5/5

Google

I initially began my journey with Fae at the lettings agency, and later on, I had the pleasure of working with Jordan. Both Fae and Jordan delivered exceptional service throughout. What stood out was their friendliness and consistent follow-ups, which added a positive touch to the overall experience. I would highly recommend their services for anyone in search of a reliable and personable lettings agent.

Lupo Β· 23 January 2024

Agent replied Β· 21 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Highly recommend Bairstow Eves !!!

Me and my brother recently purchased our new home. A huge Thanks to Bairstow Eves and it's team, especially to David and Maria. As a first time buyers we didn't had much ideas about all the process clearly. Many thing were unknown and complex to us.

Sheikh Β· 17 December 2025

5/5

Trustpilot

Hi if i could give 10 stars I would.

Hi if i could give 10 stars I would.I actually deal with the Purley branch and have found the staff to be very helpful and professional.Luke the Manager is there at the other end of the phone to help with any problems that arise.Then there is Sophie who goes beyond the limitations I would expect. She is always very positive and vibrant and really does keep our spirits up. She does most of our viewings and even helps with the dogs if we are not able to be there.She was involved as Luke was with a past sale and we have total confidence in her.The new lady Camilla is a pleasure to deal with. She is quietly confident with a can do attitude.All in all a great team to do business with.

Ms Β· 14 September 2019

5/5

Google

Just moved into a new flat and Joe was very helpful and made it super easy to sort out my insurance! Cheers Joe! πŸ‘ …

James Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Big thanks to Joseph for his professionalism and also he help me a lot with my new property! Amazing person and good agency. High recommend!!

Boris Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Joseph was really helpful when viewing and applying for our new property. Highly recommend Bairstow Eves Coventry if looking for a new place to live!

Rachel Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care

5/5

Google

Always use Bairstow Eves Coventry to find new tenants for my properties. They are efficient, professional and always keep me well informed. Recently, a new tenant was found within a week and communication with Joseph who handled the letting was very good. He was able to inform me about the new potential clients having personally met them. He then followed through the process and everything happened quickly and without issue. I fully recommend.

Donna Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Very nice people especially Rebekah.They will extra mile to assist you with all you need.

Kwabena Β· 22 February 2024

Agent replied Β· 21 June 2024

Many thanks for your fantastic 5* review Kwabena. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Ramona and her team from Coventry…

Ramona and her team from Coventry Office were excellent in selling our parents home. Extremely helpful, very proactive,nothing was too much trouble. Highlighted the property and kept us updated every step of the way. Also very sensitive,caring and understanding as it was sadly being sold due to the loss of our parent. Highly recommend them and would give them 10 stars if possible....

Francesca Β· 7 December 2022

1/5

Trustpilot

AVOID BAIRSTOW EVES AT ALL COSTS!!!

AVOID BAIRSTOW EVES AT ALL COSTS!!!We have had the most terrible experience with Bairstow Eves, both buying & selling. They have needed chasing for even the most basic of tasks to be done. From the for sale board to the EPC, nothing has been straight forward. We were called weeks after our offer had been accepted,to find out how our property search was going. πŸ€·β€β™‚οΈ We were just stuck for words at their incompetence. Now, to cap it all the house we had an offer accepted on has been sold without them contacting us to raise our offer or check on our position. Amateurish is an understatement for these clowns. Treat them like the plague & stay away.

Liw Β· 18 June 2019

5/5

Trustpilot

Completed sale, thank you.

I have just completed the sale of my bungalow through the Hucknall branch. I found all the staff that I dealt with to be very friendly and happy to help with all my queries.

Aitch Β· 23 March 2026

5/5

Google

Very good service with good customer relations being helpful and responsive throughout all stages of the process and was kept up to date with each stage. Extremely smooth process with everything. Hakeem was especially helpful throughout the entire process.PositiveResponsiveness, Quality, Professionalism

SAMUEL Β· 22 June 2021

Agent replied Β· 21 June 2024

Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

5* service all the way

I can not thank the staff at Bairstow Eve's in Biggin Hill, in particular Caroline Price. Very professional and diligent, Caroline went the extra mile occasion after occasion. Always there to explain and keep me informed which was just what I needed when everything got a bit complicated and stressful. I have her to thank as she held my hand throughout the whole process and I would have faired far worse if it wasn't for her knowing her job and simply caring. She was instrumental in keeping the whole chain together as she ended up communicating with everyone throughout the whole chain (from top to bottom) from estate agents, conveyancing solicitors and individuals in the buying/selling chain, due to part of the chain being a private sale. If I ever look to move again, I know exactly who to turn to. Thank you, I can not recommend or sing your praises highly enough for all you have done.

Mikoi Β· 5 April 2019

5/5

Trustpilot

We have recently completed on a house…

We have recently completed on a house through Bairstow Eves, and have found them to be extremely helpful. We listed our property with Purple Bricks, and I must say, in the future we will always be using Bairstow. Claire and the team have been more than helpful, they have consistently helped us, advised us and supported us on our journey, even when we were hearing nothing from our own estate agents. Thank you to all!

John Β· 12 January 2021

5/5

Google

Sharing my experience with Bairstow Eves where my request is handled by Connor. From the viewing till the agreement finalization, Connor was in constant contact, very responsive which helped us to get the property we targeted. Thanks for supporting.PositiveResponsiveness, Professionalism

Chandran Β· 24 August 2021

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Bairstow Eves Coventry is one of the best renting agencies I have ever had. They are efficient, professional and always keep me well informed.

Vanessa Β· 22 June 2023

Agent replied Β· 21 June 2024

It’s really lovely to read another review. Many thanks, Lucy, Customer Relations.

5/5

Google

Lily is friendly and nice to show us around the apartment.

Kitty Β· 22 April 2024

Agent replied Β· 21 June 2024

Thank you Kitty Leong for your excellent 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Bairstow Eves won Platinum in The Trusted Agent 2026 awards.

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