Bairstow Eves Coventry reviews

★★★★★ 5/5

Trustpilot

Hi if i could give 10 stars I would.

Hi if i could give 10 stars I would.I actually deal with the Purley branch and have found the staff to be very helpful and professional.Luke the Manager is there at the other end of the phone to help with any problems that arise.Then there is Sophie who goes beyond the limitations I would expect. She is always very positive and vibrant and really does keep our spirits up. She does most of our viewings and even helps with the dogs if we are not able to be there.She was involved as Luke was with a past sale and we have total confidence in her.The new lady Camilla is a pleasure to deal with. She is quietly confident with a can do attitude.All in all a great team to do business with.

Ms · 14 September 2019

★★★★★ 5/5

Google

Very nice people especially Rebekah.They will extra mile to assist you with all you need.

Kwabena · 22 February 2024

★★★★★ 5/5

Trustpilot

Completed sale, thank you.

I have just completed the sale of my bungalow through the Hucknall branch. I found all the staff that I dealt with to be very friendly and happy to help with all my queries.

Aitch · 23 March 2026

★★★★★ 5/5

Google

Just moved into a new flat and Joe was very helpful and made it super easy to sort out my insurance! Cheers Joe! 👍 …

James · 22 June 2023

★★★★★ 5/5

Google

Big thanks to Joseph for his professionalism and also he help me a lot with my new property! Amazing person and good agency. High recommend!!

Boris · 22 June 2023

★★★★★ 5/5

Google

Joseph was really helpful when viewing and applying for our new property. Highly recommend Bairstow Eves Coventry if looking for a new place to live!

Rachel · 22 June 2023

★★★★★ 5/5

Google

Always use Bairstow Eves Coventry to find new tenants for my properties. They are efficient, professional and always keep me well informed. Recently, a new tenant was found within a week and communication with Joseph who handled the letting was very good. He was able to inform me about the new potential clients having personally met them. He then followed through the process and everything happened quickly and without issue. I fully recommend.

Donna · 22 June 2023

★★★★★ 5/5

Trustpilot

Ramona and her team from Coventry…

Ramona and her team from Coventry Office were excellent in selling our parents home. Extremely helpful, very proactive,nothing was too much trouble. Highlighted the property and kept us updated every step of the way. Also very sensitive,caring and understanding as it was sadly being sold due to the loss of our parent. Highly recommend them and would give them 10 stars if possible....

Francesca · 7 December 2022

★★★★★ 1/5

Trustpilot

AVOID BAIRSTOW EVES AT ALL COSTS!!!

AVOID BAIRSTOW EVES AT ALL COSTS!!!We have had the most terrible experience with Bairstow Eves, both buying & selling. They have needed chasing for even the most basic of tasks to be done. From the for sale board to the EPC, nothing has been straight forward. We were called weeks after our offer had been accepted,to find out how our property search was going. 🤷‍♂️ We were just stuck for words at their incompetence. Now, to cap it all the house we had an offer accepted on has been sold without them contacting us to raise our offer or check on our position. Amateurish is an understatement for these clowns. Treat them like the plague & stay away.

Liw · 18 June 2019

★★★★★ 5/5

Google

Very good service with good customer relations being helpful and responsive throughout all stages of the process and was kept up to date with each stage. Extremely smooth process with everything. Hakeem was especially helpful throughout the entire process.PositiveResponsiveness, Quality, Professionalism

SAMUEL · 22 June 2021

★★★★★ 5/5

Trustpilot

We have recently completed on a house…

We have recently completed on a house through Bairstow Eves, and have found them to be extremely helpful. We listed our property with Purple Bricks, and I must say, in the future we will always be using Bairstow. Claire and the team have been more than helpful, they have consistently helped us, advised us and supported us on our journey, even when we were hearing nothing from our own estate agents. Thank you to all!

John · 12 January 2021

★★★★★ 5/5

Trustpilot

5* service all the way

I can not thank the staff at Bairstow Eve's in Biggin Hill, in particular Caroline Price. Very professional and diligent, Caroline went the extra mile occasion after occasion. Always there to explain and keep me informed which was just what I needed when everything got a bit complicated and stressful. I have her to thank as she held my hand throughout the whole process and I would have faired far worse if it wasn't for her knowing her job and simply caring. She was instrumental in keeping the whole chain together as she ended up communicating with everyone throughout the whole chain (from top to bottom) from estate agents, conveyancing solicitors and individuals in the buying/selling chain, due to part of the chain being a private sale. If I ever look to move again, I know exactly who to turn to. Thank you, I can not recommend or sing your praises highly enough for all you have done.

Mikoi · 5 April 2019

★★★★★ 5/5

Google

Sharing my experience with Bairstow Eves where my request is handled by Connor. From the viewing till the agreement finalization, Connor was in constant contact, very responsive which helped us to get the property we targeted. Thanks for supporting.PositiveResponsiveness, Professionalism

Chandran · 24 August 2021

★★★★★ 5/5

Google

Lily is friendly and nice to show us around the apartment.

Kitty · 22 April 2024

★★★★★ 4/5

Google

Bairstow Eves Coventry is one of the best renting agencies I have ever had. They are efficient, professional and always keep me well informed.

Vanessa · 22 June 2023

★★★★★ 5/5

Google

Great estate agents. Very informative and extremely helpful. Always keeping you updated and offering there assistance in any situation. Big shout out to Faye. Lovely person and made the whole experience relaxed and enjoyable.

Ben · 22 June 2022

★★★★★ 1/5

Trustpilot

If I could give 0 stars I would

If I could give 0 stars I would. Bairstoweves is an absolute and utter disappointment to say the very least. We are students, looking for housing and now we do not have a place to live and will likely not find anywhere due to us cancelling many other viewings thinking we had a house. They pressured us for money to secure the property which they are not returning to us immediately despite initially giving the property to us. They then proceeded to tell us an hour after signing an agreement that they had already given it away. Definitely do not recommend for students especially.

Buse · 26 November 2018

★★★★★ 5/5

Google

Best agent Aman, he made my experience magical. Fast and digital. Thank you.

GRACE · 6 December 2025

★★★★★ 1/5

Trustpilot

complete incomepetence

Oh, where do I even begin with this glorious letting agency? If you're looking for a masterclass in ignoring customers, avoiding responsibility, and achieving absolutely nothing, then look no further! These guys are true professionals, professionals at not responding to emails, never answering phone calls, and generally doing less than the bare minimum. In fact, I think they’ve elevated “doing nothing” to an art form.Need something fixed? Good luck with that! Expecting a response to your tenth email or phone call? How adorable of you to think that would happen. They’ll take your money with the kind of enthusiasm you wish they showed for literally anything else, then proceed to vanish like Houdini.Recommending this agency? Only if you enjoy watching a slow-motion disaster unfold in real-time. If “complete incompetence” is your vibe, then these guys are your perfect match. Stay away, unless you want the full experience of banging your head against a wall while screaming into the void. Absolute shambles. Even one star is far too much for the customer service, or rather lack of it, they 'provide'. This is a joke! Stay away from this agency if you can. Even the complaint team (nicely called customer care team... lol) don't get the grip of what they are for.

Aga · 16 October 2024

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID Ockendon Branch

I wished i had looked on here before i used them to sell my flat. Avoid at all costs. There is a a number of lies that were told by the staff1). they told me they only offer a fixed fee, but then told my neighbour a few weeks later that they offer a percentage. Even when i asked for an explanation of this I never got a response. How can you expect someone to make an informed choice if you withhold information.2) I was told the purchaser was in a position to move quickly. I was informed by the staff that she purchaser had applied for her mortgage, then i was told they had problems with the computer system (for 3 weeks), then the rates had changed and they were arguing with the bank trying to get her the initial rates. This is complete nonsense as the rates are what they are and if you don't get the rate you want then you go else where. All in all the purchaser took 9 weeks to apply for a mortgage and when I had asked them to put the property back on the market they did not. Unfortunately as I had moved to another part of the country, i could not easily go back. Even the after sales lady for the estate agent for the property i was buying stated that Bairstow Eves did not know what they were doing, and what they were saying did not make sense. 3) I was told to pay for this package and you would get money back, which never happened. Then when i questioned this you only get it back if you use the country wide conveyancers However, this was not explained at the time, again withholding information. On top of that they charge you for pictures. They would not listen regarding the price i wanted the property to be listed at making an excuse it would get lost in the search. That is utter rubbish as i had paid for premium listing, and you can filter the results. They listed parts of the property wrong, and even though i contacted them it was never fully fixed. They are the reason estate agents are hated, and if i found my dream property and it was listed with bairstow eves i would leave it.

Gillian · 6 August 2018

★★★★★ 5/5

Google

I've recently had dealings with James on the sales department, he was one of the few agents that took an interest in finding me a property. He often called me to offer me suitable properties, he was always professional, informative and always called me back when required to do so. One of the best agents in Coventry and I'd have no doubt in recommending Bairstow Eves to family and friends. Thanks for all your help James much appreciated!PositiveResponsiveness, Quality, Professionalism

Sam · 24 August 2022

★★★★★ 5/5

Google

Best decision I made using Bairstow Eves for the sale of my home and in particular want to mention their agent Eddy Johnson who was fantastic in supporting me through the whole journey! His enthusiasm from the very first phone call is what made me go with bairstow eves and he lived up to my expectations. Very energetic, brilliant communication throughout and made the whole process easy for me. Great asset to the company and I cant fault him at all from beginning to end. Thank you so much!PositiveProfessionalism

PJ · 24 August 2022

★★★★★ 5/5

Google

Great service, Joe was incredibly helpful, both prompt and thorough, going through the renting application was made incredibly simple, easy and transparent throughout.

S · 22 June 2023

★★★★★ 5/5

Google

Great Agency. Very helpful in finalising the tenancy/ agreement etc and able to move in very fast. Thank you Fae for your support.

Ranjith · 22 June 2023