Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
TrustpilotI bought my house in Barkingside, and rented as well.
I bought my house in Barkingside through Bairstow eves. I had very good experience and everything went smooth. I had to rent out same house after some time. I choose again Bairstow eves, as these guys were so helpful to me. Luckily I was dealing with same person again. Elaine is the most helpful estate agent, I have ever met. She is understanding, helpful, and tried her best, to help me.Elaine and Adam both helped me to go through process of renting out. I would highly recommend Bairstow Eves Wanstead and am very thankful to both of them.Shazia
Shazianaeem Β· 1 December 2020
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1/5
TrustpilotIf you're trying to rent from thenβ¦
If you're trying to rent from then please run away. Dont believe in the good reviews as they are all fake. Bairsstow eve have left a review in my name which is fraud and fake I am shocked. After my bad experience, I thought let me warn people by leaving a review then I see a review in my name already written. They have mentioned that I have rented a property of them. They never gave the property to me. After being dragged around for weeks, I chased these guys up on daily basis 10 calls just to get to them once. Lack of staff on letting side is not even a word. One employee is the manager and employee and everyday she is on annual leave. No words to describe these guys. I mean why are you guys writing a review in my name. I have reported your fraud and will take further action. Mahnoor is apparently the manager but she is always on annual leave, she made 2 appointments with me and cancelled out last minute and messed my entire day twice. I had no requested from landlord they told me call bairstow eve in hainault just to get Robert to tell me landlord says no because I have played them around. After seeing a fake review written in my name it makes sense these guys a fraud. Also if you are trying to rent from them good luck as one part timer is the employee they have thought her to lie and say I was on annual leave. This is a jokeI have income higher than they requested, homelet said your reference went through, I am also a landlord which puts me in the experience how but these guys are. I feel sorry for the landlords with them.
Mr Β· 20 November 2020
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5/5
TrustpilotWe would like to thanks Rajan forβ¦
We would like to thanks Rajan for helping us, he has replied to all of our enquiries very promptly and even outside his working hours! He has done above and beyond to make sure we had a great experience. Thanks!
Anabella Β· 3 September 2024
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5/5
GoogleRebekah is the most responsive people I know. Rents our properties in a matter of days with high quality tenants. Love these guys. Keep up the good work.
Abbas Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
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5/5
GoogleI was extremely pleased with the quality of service I received from Joe when I came into your Coventry Brach, with someone who is new to renting Joe walked me through the process step by step and helped me with any questions that I had, he advised me on some properties to look at the were within my budget. The advice I received has really helped me as I look to get onto the property ladder.
Matt Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleEilish is lovely and has been very good at communicating with me throughout.
Hannah Β· 22 May 2024
Agent replied Β· 21 June 2024
Thanks Hannah Pocock (Hannah Patricia) for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI dealt with Connor whilst looking for a place to live upon moving back to the area that was suitable for me and my cat. He was extremely friendly and helpful, and found a beautiful place for me to view. Would 100% recommend himPositiveProfessionalism
Lauren Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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5/5
TrustpilotJordan Knights at Bairstow Eves Witham
What a great team at Bairstow Eves in Witham especially Jordan Knights who went above and beyond to get the purchase of my new property through before the Stamp Duty holiday ended. She was always at the end of the phone when my own estate agents selling my property seemed uninterested once I had accepted an offer. Even if Jordan wasnt available Nick was always at hand to step in. I couldnβt recommend Bairstow Eves enough.
Miss Β· 21 June 2021
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5/5
GoogleI am so grateful to Dawn who has patiently supported all parties in getting a long and drawn out situation rectified! Thank you Dawn π β¦
Vicki Β· 27 July 2023
Agent replied Β· 21 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotBackstabeves - Brackley Branch
Very poor experience all round. Had a holding deposit on a new build, jumped through hoops to provide everything requested to keep the sale moving - every part of communication had to be initiated by myself. Led along by agent to believe everything was going well, turns out Chad Deakin went behind my back to sell the property to another couple. It seems a reservation doesn't mean much to this company.No transparency, very untrustworthy and unprofessional to say the least.On the bright side, probably a blessing in disguise as this company have shown their true colours from the start, not somebody I would want to appease in the future.
M Β· 27 May 2020
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5/5
GoogleCannot praise our mortgage consultant Zahida enough for her professionalism, attentiveness and reliabilty, she looked after us when we bought our first house and without hesitation we went back to her when we decided to move. And this time round again she made the whole mortgage application process so easy for us, replying to our queries almost instantly, chasing updates on our behalf, we were trully well taken care of, excellent service, thank you, Zahida!
Z Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations
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5/5
GoogleZahida helped us enormously throughout our home buying process! We are first buyers and very inexperienced regarding this matter. She always kept us informed and gave her all to make sure we got a bank offer even though I was self-employed. She is very professional and I totally recommend her if you're thinking of getting a house! Zahida even made sure the solicitors were on time with the documents and assured that everything goes smoothly!
Raluca Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had viewing today with Gracie so helpful
Ikpi Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! Our team strives to provide exceptional service and we are happy to hear that Gracie was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotThe worst agency ever
The worst agency ever. Rented a house. There was a leak and all living room floor was wavy, so they said they will fix it. Its been 6 months and nothing. So we moved out. It was terrible comunication, did not knew it they accepted the notice or not. Amy way, we managed to move out. I asked for my full deposit, on move out day, they said we will get full amount. The landlord approved. On 20th of March i asked where is my deposit? I got an respond that i need to confirm my bank details. I did. On 23rd i wrote where is the deposit. They said my wofe needs to confirm bank details. She did. I called them they said now it will be up to 10 days. 10 days later i wrote an email, where is my deposit. I got a response that i need to confirm my bank details! What a joke. Due to corona, we lost income, i need money, and they just playing around, wont pick the phone too.
Julius Β· 3 April 2020
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1/5
TrustpilotUnprofessional people working here like Manager Mark Alexander
Unprofessional and uneducated people working here. How do I know? They were selling my flat and Mark Alexander, the Manager, called me to force me to sell when he wanted me to sell (all he cared about was his commission). I told him I wanted to wait to make a decision and like an upset kid, he just hanged up on me! If the Manager, who is supposed to give the example, behaves like that, then that gives u a very grim idea of how the whole Company is. If you want to sell your flat, do it with real professionals who have your best interest in mind, not only their commission. To be fair, Adam Shackman who was the Negotiator for the sale was professional and polite at all times. But if a Manager behaves like that, that ruins the whole experience and the reputation of the Company. Nobody should deal with a Company that has unprofessional and uneducated people in charge.
Jay Β· 19 February 2020
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5/5
GoogleWe would like to thank Claire & her colleagues at jubilee crescent for a very smooth & absolutely professional service,they handled the purchase & sale of our properties & also recommended a solicitor,the whole process from start to finish was completed in less than three months,we cannot praise them enough,thankyou.
Martin Β· 13 January 2024
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5/5
TrustpilotBairstow Eves - Letting Team - Purley Branch
We have just let our property using Bairstow eves Purley. Julie, Jamal & Lara were excellent during the whole process. Great proactive communication from all members of the team and made each step very easy. i would highly recommend the team in the Purley branch as they were very professional, polite, business savvy and worked quickly to get our property let.
Mr Β· 28 March 2023
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5/5
GoogleThank you Bairstow eves for the wonderful experience and helping us out to find good home which suits our desire and needs. Special Thanks to Fae
Aanchal Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleZahida was great with aiding my mortgage application and following the whole process through. Actually made it possible for me to buy a house with confidence.
Stephen Β· 22 June 2023
Agent replied Β· 21 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotLet down and misled
I instructed Bairstoweves to sell my home. I was impressed by the initial response and the regular contact and updates on viewing appointments. They took care of all viewings and on being told they had received two offers on the property, I held a lengthy talk with a member of the team who told me that one of the offers came from a regular client who had purchased a number of properties through them and the buyer always completed without problems. So we chose him rather than the other buyer, despite this person offering Β£5k more. The main reason was that he was a cash buyer and we would complete quicker. Then he was going to get a mortgage. Then he couldn't get a mortgage. Then he was going for a bridging loan and so the problems went on and on. Barstoweves never returned my calls, nor my solicitors calls or the estate agents of the property we were buying. It was impossible to get through on the phone and there is no mobile number to call or text on. It was only when I entered the complaints procedure that I felt I was being treated as a client. I would never recommend Bairstoweves or any subsidiary of Countrywide. My complaint was not upheld because the file made no reference to a cash buyer. They could not identify the person I spoke to and phone calls are not recorded. As far as Countrywide were concerned the conversation never took place. Do not trust Bairstoweves, they promise the earth but do not deliver
David Β· 3 January 2020
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5/5
TrustpilotHighly recommend Bairstow Eves !!!
Me and my brother recently purchased our new home. A huge Thanks to Bairstow Eves and it's team, especially to David and Maria. As a first time buyers we didn't had much ideas about all the process clearly. Many thing were unknown and complex to us.
Sheikh Β· 17 December 2025
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5/5
GoogleEveryone I dealt with was patient and understanding. Big big shout out to Jordan and Fae!!! Thank u guys!!! Pleasant experience despite the hiccup I had to iron out! EXCELLENT agency!! I feel so much better!!!
Kiahna Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI initially began my journey with Fae at the lettings agency, and later on, I had the pleasure of working with Jordan. Both Fae and Jordan delivered exceptional service throughout. What stood out was their friendliness and consistent follow-ups, which added a positive touch to the overall experience. I would highly recommend their services for anyone in search of a reliable and personable lettings agent.
Lupo Β· 23 January 2024
Agent replied Β· 21 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotAbsolutely excellent service!
Absolutely excellent service from John and Wayne at the Archway branch of Bairstow Eves. They did so much to keep our sale on track when it nearly fell through on a number of occasions. They were quick to respond to us, communicating frequently over WhatsApp, email and phone. They worked incredibly hard, are reliable and trustworthy. There were several occasions where they went out of their way to get keys or pick up a signed legal document. I would not hesitate to recommend them. Thank you!
O Β· 1 November 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.