Bairstow Eves Coventry reviews

★★★★★ 5/5

Google

Joe has been helping me a lot since moving in and sorted all the problems on my behalf. Excellent agency for housing and always supportive and takes really good care of the tenants and our needs.

Abhijith · 22 June 2023

★★★★★ 5/5

Google

Harry and his team were really helpful in helping us find a rental property. Thank you!

Elicia · 22 August 2024

★★★★★ 5/5

Google

Jack Knight is so professional and very help. Nice guy. He made the transaction very seamless

Laolu · 20 August 2024

★★★★★ 1/5

Google

Asked them many times to view a home advertised, got told the richest are first in line and hung up on. I don't know why the landlord decided these were better. The staff are like greedy children who ignore you when they can't get anything. You get zero replies they waste time, lose money for lls and miss on good tenants. What an embarrassing and evil career to spend your one life doing. Don't bother replying with the generic contact details to save face, , you won't reply.

Abigail · 25 September 2023

★★★★★ 3/5

Google

Ellish our property manager did a constant chase up for any issues we had at the property. She was very committed to getting things fixed in our house. However management as such it takes a long time for them to co-ordinate with complaints as we are put up with different people on the phone everytime we have to communicate or need an update regarding an ongoing issue. Would be better if agency could improve on communication.

Pavithra · 24 December 2023

★★★★★ 5/5

Google

Very helpful ! we just immiragte to UK, this is our first time to rent a house. They are very helpful to guide us step by step to finish the rent process. Thanks Josepth !

Glenn · 22 June 2023

★★★★★ 1/5

Trustpilot

Bairstow Eves Walthamstow branch

Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.

Uche · 30 December 2021

★★★★★ 5/5

Google

I am happy with the way they take care of me. There was something about the house that needed repairing, Eilish immediately sorted the issue. Thank you.

Deniz · 24 December 2023

★★★★★ 5/5

Google

Excellent customer service ! Eddy in Sales is amazing and has really helped to understand my needs. Definitely offers the "personal" touch. Ramona has also been amazing with chasing things through and making sure all paperwork is correct. I would not use anyone else. Thank you to the whole team !PositiveProfessionalism

Cherie · 22 June 2021

★★★★★ 1/5

Trustpilot

Would give them 0 if I could

Would give them 0 if I could. They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days. They show up whenever they want, claiming they have contacted us when in fact they’re have not. Absolutely ridiculous.

Victoria · 19 August 2023

★★★★★ 5/5

Google

Bairstoweves is the best when it comes to your real estate services . They are very fast and reliable 🔥🙏🏻😊 …

Bomki · 22 April 2024

★★★★★ 5/5

Google

Amber was kind enough to help us with viewing a property and provided all the information needed in order for us to be able to make a decision!

Iris · 24 November 2023

★★★★★ 5/5

Google

Shoutout to Harry who helped me purchasd my first property. He was a great help. Top man. Start to finish was extremely helpful and always willing to go the extra mile. Thanks a lot.

U · 22 June 2023

★★★★★ 5/5

Google

Great service so far thanks to Eilish management

LEONESSA · 24 November 2024

★★★★★ 5/5

Trustpilot

Bairstow eves is the best

My wife and I are new to this country, and finding a home was a long and difficult journey for us. We visited many letting agencies, but unfortunately, none of them were very supportive or helpful. Eventually, we decided to give Barstow Eves Southend a try, and that decision truly made all the difference.

Najmul · 16 December 2025

★★★★★ 5/5

Google

Honestly can thank the team enough. But mainly Jordan, Amber and Lisa has made this hectic journey to my new home so smooth and reassuring. Anything I was not sure about all 3ade sure I completely understand every steps. They were so welcoming and so nice making me feel very comfortable. Would highly recommend using Bairstow eves for a happy new home start to finish. Massive thank you team! :)

O'Nnabella · 23 March 2024

★★★★★ 1/5

Trustpilot

HORRIBLE EXPERIENCE with Bairstoweves BARKINGSIDE Caernarvon Drive.

Horrible Experience with Baristoweves barkingside branch. No ethics or professionalish in any of thier agents, there is no transparency! Few things we observed:1. They over-estimate house prices for sellers just to trick them into choosing them.2. They dont even pass buyers offer to sellers, we had to revise our offer after the bank down valued the property much lower that thier asking price, and they removed it from sold stc without even informing us.3. There is no transparency whether they even informed the sellers about the down valuation from bank because this would highlight how inaccurately they had valued the property in the first place. There is definetly major blunder with their valuation process.4. Caernarvon Drive, Clayhall, Ilford, Essex IG5 came to market for 450k, reduced to 425k and then they accepted offer of 40*k and the bank valued it to 3*5k.5. There is never any formal email communication, they deal with things over call and half heartedly.6. Most of thier sales falls through because of this unprofessionalism.There is much more so I would suggest sellers and buyers to not fall into thier trap.

Sushma · 4 November 2021

★★★★★ 5/5

Google

Amber was absolutely wonderful. We were shown around the property, and she explained everything we needed to know - I didn't have any questions to ask!

Kisha · 24 December 2023

★★★★★ 1/5

Google

Update: One should not be misled by the response of the business to negative reviews. Contacting the indicated email address by "Lucy" yields no answer. This is nothing but a publicity move. Initial Review: I have a really bad experience with this company. Upon leaving our rental they want to deduce a cleaning charge for "light dust" from our deposit. However, they confirmed that the property has not been cleaned and that new tenants are already occupying the property and therefore it will not be cleaned. Communicating with their team is really complicated and information such as the governing complaints body were deliberately withheld from me for some time.

Sascha · 27 July 2023

★★★★★ 5/5

Google

My spouse and hence I needed to move out a property, which was managed by Bairstow Eves Coventry branch, and then went abroad. During the process, dear Jordon and dear Fae helped us professionally for the vacation and ending of the tenancy procedures. Thanks all of them. Herein, it would be good to mention about presenting special thanks to dear Sorsha Owen for handling the Deposit. She helped us kindly and professionally during all the steps, although we have been out of the UK. Thanks for all support & help. I wish all the best of luck with the team.

Cylnyz · 27 July 2023

★★★★★ 5/5

Google

We’ve been very satisfied with the process and everything related to renting. Jordon has been really great with assistance throughout.

Ankit · 22 April 2024

★★★★★ 5/5

Google

Great team ! Lily and Harry were really helpfull and nice

Gabriel · 22 September 2024

★★★★★ 1/5

Trustpilot

Poor after care service

Initially, my experience when renting the property was very smooth, and I appreciated the support provided in finalizing the tenancy agreement. However, after moving in, I encountered several maintenance issues which were reported promptly. These included a leaking pipe under the sink, an oven that was not properly cleaned or functioning, and later, the discovery that the boiler was not supplying hot water.

Mushfiqur · 11 September 2025

★★★★★ 1/5

Trustpilot

Bairstoweves Norbury branch: Worst estate agent ever.

Bairstoweves Norbury branch is the worst estate agent to deal with .They don't repair their properties and leave tenants helpless.They make empty promises they don't keep. The management are so arrogant, unprofessional and unapproachable.I used my money to pay for our leaking toilets, that were flooding the bathrooms, to be fixed, after the problem lingered for a whole year.Despite my numerous emails to them, it fell on deaf ears. After this repair, they refused to pay me back, saying the landlord did not 'consent to me repairing the damaged toilet' in the house - where I was living with vulnerable children and and an elderly mum. I had reported the electrical problems in the house for 2 years yet no electrician was sent to check why the upstairs and downstairs connections were tripping off. The house was full of crevices and constantly being invaded by rats, rodents and several other pests.Also, there was a leak in the roof, which caused mildew and mould to form in my child's bedroom.The paint on window sides, ceiling and walls started cracking and peeling off, making the room unappealing and uninhabitable for more than a year.I had brought all these complaints to the estate agents however nothing was done other than serving us notice to vacate. I advised them to visit the house but for the almost 3 years we lived there, they did not once come to inspect the property they claim they were 'managing'. Neither were any electricity installation cerficiates given to us.We got another property and Bairstow eves informed the other estate agents that we are in rent arrears and not worthy to be given a house despite us not owing them a penny. What a world! Bunch of unprofessionals and ruthless people.Avoid renting from them.

IA · 3 September 2021