Bairstow Eves Coventry reviews

★★★★★ 5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

★★★★★ 1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

★★★★★ 5/5

Google

Jack is very friendly and nice. I will gladly direct people to bairstoweves because because of the way jack attended to me with respect and smiles.

Sonia · 22 April 2024

★★★★★ 1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

★★★★★ 5/5

Google

Exceptional customer service from the team at Bairstow Eves, in particular Fae and Jordan. From the first meet at the property we received a warm welcome and the ongoing communication and support during the application process has been fantastic.

Samantha · 22 June 2023

★★★★★ 5/5

Google

A big thank you to Jack, Harry and Amber for helping me through the process. Great team!

Ioan · 22 September 2024

★★★★★ 5/5

Google

Excellent service by Liam Newsham. He assisted us really well prior my departure from Malaysia all the way until we moved in to the property in Coventry. Clear explanation and guided us through till the process completed. Special mention to Jordon Conniff for his assistance. Highly recommended letting agent.

Assoc · 22 June 2022

★★★★★ 5/5

Google

Bairstow eves property manager Eilish Summerton is very helpful in addressing the property issues and always follows up with both tenant and landlord to ensure issues are resolved timely .

Olufemi · 23 January 2024

★★★★★ 1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

★★★★★ 5/5

Google

Good service and excellent support. Getting repairs done and Eilish Summerton has been a great help in organising the repairs and keeping me updated at regular intervals with messages, pictures etc.

Fos · 24 December 2023

★★★★★ 5/5

Google

Josh shown me around Sutherland House. Was very knowledgeable friendly and efficient.

Nalika · 15 April 2026

★★★★★ 5/5

Google

Joe and the lettings team have been great! Recently moved to a new City and Joe helped us find a great property in a nice location. Happy with the result and glad to recommend Joe and the team!

Richy · 22 June 2023

★★★★★ 5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

★★★★★ 5/5

Google

Zahida is the best! Very supportive and helpful! Thank you so much for helping me buy my first home!

Kesete · 26 July 2024

★★★★★ 5/5

Google

Prompt responding to issues with the property and checking up on whether work was carried out. And great to have the same person usually working on issues with my property, thanks Eilish.

Ayesha · 25 October 2023

★★★★★ 5/5

Google

I have a fantastic dealings with them. The letting was helpful. I give them my five star. Thanks once again team Bairstoweves. Many thanks to Jordon and Fae, you ve been helpful

Zainab · 25 October 2023

★★★★★ 2/5

Google

Searching for a property from bairstoweves there is no issues staff are friendly. But when it comes to getting the property they pressure you into using their services for you to garrantee you get the property. Their mortgage service you try to reel you into their life time mortgage service for a fee which they say they will find you the best deal and they only get the deals which you can get yourself with a bit of research. And once the everything is complete they ignore your emails. I would avoid using the services.

Asif · 25 October 2023

★★★★★ 5/5

Google

We had a viewing with Charlie today and were really impressed by how helpful and easygoing he was. He made everything feel simple and stress-free. Highly recommend!

Gemma · 27 November 2025

★★★★★ 5/5

Google

Natasha Smith of Deposits is brilliant, very professional and polite. Continually keeping my partner and I up to date with our deposit

Natalie · 22 May 2024

★★★★★ 5/5

Google

Thank you Eilish for your help chasing our problem and following up the progress. The problem solving took sometime however was solved to a very satisfactory level. Much appreciated.

Nada · 24 December 2023

★★★★★ 5/5

Google

We have been associated with Bairstow eves since almost 6 months and Eilish has been a very cooperative property manager. Her way of dealing with issues is very good.

Sheral · 24 December 2023

★★★★★ 5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

★★★★★ 5/5

Google

Eilish has been brilliant helping me with a repair. She explained who she was and I knew exactly who to contact when I needed help again.

Kelly · 22 February 2024

★★★★★ 5/5

Google

Hi, We recently moved to our new home with help of bairstow eves and they were very helpful in each and every matter. Special thanks to Fae Corrigan and entire team who supported us Thank you

Mastan · 22 June 2023