5/5
TrustpilotGreat staff
Rating only, no written review.
Agent replied · 25 December 2024
Thank you!
Trusted Agent profile
Reeds Rains Durham City reviews
★★★★★
2,161 reviews across 2 platforms
83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ
Reeds Rains's County Durham office at 83 New Elvet is rated 3.8 out of 5 across 2,161 reviews on two platforms, including 215 Google reviews rated 4.5. The 1,946 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotrubbish support and communication
Rating only, no written review.
Agent replied · 25 December 2024
Hi Eddie,We understand your frustration with the support and communication you received. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our processes.Regards,Reeds Rains
5/5
TrustpilotVery professional
Agent replied · 25 December 2024
Thank you for your review!
5/5
TrustpilotFriendly staff and always happy to help
Rating only, no written review.
Agent replied · 23 October 2024
We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team friendly and helpful.
5/5
TrustpilotGood approach
Nice experience
4/5
TrustpilotGood staff and good communication.
Rating only, no written review.
5/5
TrustpilotVery helpful
5/5
TrustpilotEasy to deal with
5/5
TrustpilotAlways helpful and easy to get hold of.
Rating only, no written review.
5/5
Trustpilotgood personal service
Rating only, no written review.
5/5
TrustpilotFantastic service from start to finish
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Ann, Thank you so much for the taking the time to leave a Five Star review it is appreciated. Kindest Regards Tony and the Team
1/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Dear S, it seems we have no record of you on any of our data bases. If you would be so kind to call the office on 0191 384 1222 to discuss the reasoning behind your negative review. Or alternatively email me directly tony.hunter2@reedsrains.co.uk Kind Regards, Tony Hunter - Residential Sales Manager
4/5
Trustpilotfriendly and empathetic staff
Rating only, no written review.
5/5
TrustpilotGreat experience and staff
Rating only, no written review.
5/5
TrustpilotAmazing service
Rating only, no written review.
5/5
TrustpilotThank you good luck
Rating only, no written review.
5/5
TrustpilotStaff were pleasant and helpful
Rating only, no written review.
5/5
TrustpilotGot a great offer on my house sale.
Rating only, no written review.
5/5
TrustpilotGreat customer service.
Rating only, no written review.
5/5
TrustpilotVery efficient and helpful professional
Rating only, no written review.
1/5
Trustpilot1 star for renting
Rating only, no written review.
Agent replied · 23 October 2024
Hi Harry, sorry to see your 1 star review. I've requested some more information to understand what has happened. Kind regards
5/5
TrustpilotEveryone pleasant and efficient
Rating only, no written review.
5/5
TrustpilotExcellent, professional, friendly service !
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains Durham City
How many reviews does Reeds Rains Durham City have?
Reeds Rains's County Durham office has 2,161 reviews across two platforms: 215 on Google, 1,946 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Reeds Rains Durham City's rating?
Reeds Rains Durham City is rated 3.8 out of 5 across all 2,161 reviews, and 4.5 out of 5 on Google from 215 reviews, checked 9 October 2026.
Where is Reeds Rains's County Durham office?
Reeds Rains Durham City, 83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.