5/5
TrustpilotVery good in service
Rating only, no written review.
Trusted Agent profile
Reeds Rains Durham City reviews
★★★★★
2,161 reviews across 2 platforms
83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ
Reeds Rains's County Durham office at 83 New Elvet is rated 3.8 out of 5 across 2,161 reviews on two platforms, including 215 Google reviews rated 4.5. The 1,946 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional team
Rating only, no written review.
5/5
TrustpilotVery helpful and knowledgeable team
Rating only, no written review.
Agent replied · 23 October 2024
Thank you!
5/5
Trustpilotvery smooth and professional
Rating only, no written review.
5/5
TrustpilotBrilliant and efficient
Rating only, no written review.
1/5
TrustpilotPoor service
Rating only, no written review.
Agent replied · 23 October 2024
Hi Sylvain - I've sent you a request for more information, thanks
5/5
TrustpilotProfessional and trustworthy.
Rating only, no written review.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotExcellent service
Rating only, no written review.
Agent replied · 23 October 2024
Great to hear. Thanks
5/5
TrustpilotExcellent service very professional.
Rating only, no written review.
5/5
TrustpilotSimple and fast
Rating only, no written review.
1/5
Trustpilotworst service and unpleasant experience
Rating only, no written review.
Agent replied · 23 October 2024
Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotVery helpful in every way
Rating only, no written review.
1/5
TrustpilotLazy and useless will never use again .
Rating only, no written review.
Agent replied · 23 October 2024
Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Hello Steve, Thank you for your kind review, we are always delighted for positive feedback about our team. If you need anything you know where we are :)
1/5
TrustpilotAwful awful letting agent.
Rating only, no written review.
1/5
Trustpilotdont use them no help
Rating only, no written review.
Agent replied · 23 October 2024
Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotExcellent service and customer care
Rating only, no written review.
5/5
TrustpilotWorks well on my behalf.
Rating only, no written review.
1/5
TrustpilotNot recommend .
Rating only, no written review.
Agent replied · 23 October 2024
Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains
5/5
TrustpilotExcellent service
Rating only, no written review.
5/5
Trustpilotexcellent and very professional
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains Durham City
How many reviews does Reeds Rains Durham City have?
Reeds Rains's County Durham office has 2,161 reviews across two platforms: 215 on Google, 1,946 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Reeds Rains Durham City's rating?
Reeds Rains Durham City is rated 3.8 out of 5 across all 2,161 reviews, and 4.5 out of 5 on Google from 215 reviews, checked 9 October 2026.
Where is Reeds Rains's County Durham office?
Reeds Rains Durham City, 83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.