Trusted Agent profile

Reeds Rains Durham City reviews

3.8

★★★★★ Good

2,161 reviews across 2 platforms

83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ

Reeds Rains's County Durham office at 83 New Elvet is rated 3.8 out of 5 across 2,161 reviews on two platforms, including 215 Google reviews rated 4.5. The 1,946 Trustpilot count is for the whole business. Checked 9 October 2026.

4.5 / 5

215

Reviews on Google

This office

1,946

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the County Durham office, from every platform, shown as written. First names only.

3/5

Google

Rating only, no written review.

Charlotte · 9 November 2020

3/5

Google

Rating only, no written review.

Karley · 9 November 2020

5/5

Google

Rating only, no written review.

Mandie · 9 November 2020

Agent replied · 8 November 2024

Thank you for your 5* review Mandy :) Reeds Rains Durham

5/5

Google

Rating only, no written review.

Rosalind · 9 November 2020

1/5

Trustpilot

Do not rent off these people.

Rating only, no written review.

Vicky · 23 December 2019

Agent replied · 23 October 2024

Hello Vicky,We are very sorry to read your review. Please can you let me know which branch you had dealings with?Kind Regards,Reeds Rains

5/5

Trustpilot

Great service

Rating only, no written review.

Catherine · 19 November 2019

5/5

Trustpilot

Very professional and friendly

Rating only, no written review.

Julie moore · 15 November 2019

5/5

Google

Rating only, no written review.

Stu · 10 November 2019

Agent replied · 8 November 2024

Thanks so much for your feedback Stu. If we can assist you at all in the future our Sales and Lettings team are happy to help.

5/5

Google

Rating only, no written review.

Stephanie · 10 November 2019

5/5

Google

Rating only, no written review.

Ever · 10 November 2019

5/5

Trustpilot

great service.

Rating only, no written review.

Yitzi · 25 July 2019

1/5

Google

Rating only, no written review.

Vicky · 10 November 2018

5/5

Google

Rating only, no written review.

Lee · 10 November 2018

Agent replied · 8 November 2024

Thank you for the 5* review Lee, looking forward to working with you again in the future. Reeds Rains Durham

1/5

Trustpilot

Very slow and disappointing service.

Rating only, no written review.

SD · 18 June 2018

Agent replied · 23 October 2024

We're sorry you weren't happy with your experience. We'd really like to know more. Please contact our Customer Relations Department on salescomplaint@reedsrains.co.uk and we can try and address the issues. Thank you.

5/5

Google

Rating only, no written review.

P · 10 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains's Google reviews

Questions about Reeds Rains Durham City

How many reviews does Reeds Rains Durham City have?

Reeds Rains's County Durham office has 2,161 reviews across two platforms: 215 on Google, 1,946 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Reeds Rains Durham City's rating?

Reeds Rains Durham City is rated 3.8 out of 5 across all 2,161 reviews, and 4.5 out of 5 on Google from 215 reviews, checked 9 October 2026.

Where is Reeds Rains's County Durham office?

Reeds Rains Durham City, 83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.