5/5
TrustpilotI've always had top class service with…
I've always had top class service with Reeds Rains having used them for financial advice for the last 9 years.
Trusted Agent profile
Reeds Rains Durham City reviews
★★★★★
2,161 reviews across 2 platforms
83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ
Reeds Rains's County Durham office at 83 New Elvet is rated 3.8 out of 5 across 2,161 reviews on two platforms, including 215 Google reviews rated 4.5. The 1,946 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPrompt efficient friendly service
Would highly recommend, responded to queries immediately, followed up with confirmation emails. Great all round service, friendly, useful advice given.
5/5
TrustpilotVery helpful professional staff
Rating only, no written review.
4/5
TrustpilotExcellent service very helpful staff…
Excellent service very helpful staff would and have recommended to friends and family thank you
4/5
TrustpilotFound Reeds Rain very helpful and…
Found Reeds Rain very helpful and informative with our house sale
5/5
TrustpilotService received was professional
Service received was professional, efficient and friendly. Would definitely recommend.
5/5
TrustpilotCustomer focused
Never fail to respond, friendly, open, honest and helpful!
5/5
TrustpilotResponsive and excellent communication
Responsive and excellent communication. Very professional in all aspects and a friendly team.
1/5
TrustpilotUnethical practice of allowing …
Unethical practice of allowing Gazumping on a property after an offer was accepted and Survey/Conveyancing costs incurred. Appalling experience.
5/5
TrustpilotFab service.
Sarah Brennan, fantastic service I’m your Hull branch. Helped with negotiation on price.
5/5
TrustpilotSmooth letting experience
Smooth letting experience - we would use again. Many thanks
5/5
GoogleClaire Crossby from the Durham branch was ever so helpful and took the stress out of the conveyancing process
5/5
GoogleGreat set of Poeple who go the extra mile and add a personal touch well done and thanks
5/5
TrustpilotNice friendly staff and having used…
Nice friendly staff and having used there services for many years, we now have a good relationship
4/5
TrustpilotSteve
Steve - great guy and great at his job - really helpful with info!
5/5
TrustpilotExcellent Service.
5/5
TrustpilotExcellent mortgage rate
Sorted an excellent rate for my mortgage and gave great advice. Good selection of mortgage lenders.
5/5
TrustpilotGood communication
Agent replied · 23 October 2025
Thank you for your positive feedback. Thank you, Reeds Rains.
5/5
TrustpilotGreat service
Spot on great communication Would highly recommend
5/5
TrustpilotWell services
Rating only, no written review.
Agent replied · 17 October 2025
Thank you for your positive review. Regards, Reeds Rains
1/5
TrustpilotDon't let them manage your property let
Don't seem to care what tenants they put in rented properties
5/5
TrustpilotArranged our mortgages for a few years…
Arranged our mortgages for a few years now could not fault at all,excellent work
5/5
TrustpilotComplete package
Agent replied · 23 September 2025
We are so glad you enjoyed your experience! Our team appreciates your kind words regarding their professionalism and friendliness. Thank you for your review! Regards, Reeds Rains
5/5
TrustpilotMatthew has always looked after my…
Matthew has always looked after my mortgages and is never use anyone else!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains Durham City
How many reviews does Reeds Rains Durham City have?
Reeds Rains's County Durham office has 2,161 reviews across two platforms: 215 on Google, 1,946 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Reeds Rains Durham City's rating?
Reeds Rains Durham City is rated 3.8 out of 5 across all 2,161 reviews, and 4.5 out of 5 on Google from 215 reviews, checked 9 October 2026.
Where is Reeds Rains's County Durham office?
Reeds Rains Durham City, 83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.