1/5
TrustpilotIf you are thinking of renting a …
If you are thinking of renting a property using this outfit think twice and go elsewhere or you will be sorry, you have been warned, avoid,avoid,avoid !!!!!!!!!!
Trusted Agent profile
Reeds Rains Durham City reviews
★★★★★
2,161 reviews across 2 platforms
83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ
Reeds Rains's County Durham office at 83 New Elvet is rated 3.8 out of 5 across 2,161 reviews on two platforms, including 215 Google reviews rated 4.5. The 1,946 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick,friendly and professional service…
Quick,friendly and professional service provided.
5/5
TrustpilotAlison WEbster Reeds Rains Mortgage Advisor
Alison WEbster has arranged our mortgages for the last four years. Can’t fault her. Easy, no hassle and faultless. Wouldn’t use anyone else. Highly recommended.
5/5
TrustpilotOur mortgage was organised quickly and…
Our mortgage was organised quickly and efficiently by Marcus Gleave. Alot if honest advice was given and well appreciated i would give reeds rains 10/10!!
5/5
TrustpilotFantastic group of people totally…
Fantastic group of people totally professional thank you very much
5/5
TrustpilotFantastic service and very quick to…
Fantastic service and very quick to deal with enquiries. Glad I chose Reed rains to move into my first flat with.
1/5
TrustpilotMajor issues
Had major problems with hazel grove reeds rains and south hampton im doing there job for them they clearly can't be bothered
1/5
GooglePulls charges from nowhere at the end of tenancies - £120 check out fee? No thanks... Staff do not return phone calls, maintainance issues are ignored.
5/5
TrustpilotVery pleasant and helpful with every…
Very pleasant and helpful with every thing we asked
5/5
Trustpilot5 star service
Excellent friendly staff at the Hull branch!
5/5
TrustpilotWonderful
Reeds & Rains sold are house in 3 days , it was such a pleasure and totally stress free.
5/5
TrustpilotReeds rains Ashton branch were…
Reeds rains Ashton branch were brilliant, kept in touch with me through out the whole process, very helpful, patient and friendly.
5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic, really easy to work with, and everything was simple to understand, helpful staff. Always there if there was any help needed.
5/5
TrustpilotJoanne And Greg at rothwell branch…
Joanne And Greg at rothwell branch we’re fab very friendly x
5/5
TrustpilotBrilliant professional service…
Brilliant professional service throughout and refreshing communication for an Estate Agent, lovely people too which always helps.
5/5
TrustpilotDurham Reeds Rains
I have a house managed via the Durham Branch they are a wonderful bunch, helpful, friendly always willing to go the extra mile.
5/5
TrustpilotI have rented my property for around 3…
I have rented my property for around 3 years now from Reeds Rains in Ashton can't fault their customer service and helpfulness
1/5
TrustpilotGot refused on racial reasons
Got refused on racial reasons as I'm from Ireland, while another agency let me view the same property with no problems
5/5
TrustpilotBrilliant service and very patient with…
Brilliant service and very patient with us
5/5
TrustpilotThe Salford Quay Branch helped me a lot…
The Salford Quay Branch helped me a lot with my property management. Many thanks to agent Amber and Ian.
5/5
TrustpilotThey have been very helpful
They have been very helpful and understanding and always have time to explain and answer any queries I've had
5/5
TrustpilotGreat service from Sue & Ben at the…
Great service from Sue & Ben at the Stockton branch, they made moving into my new home easy and stress free.
5/5
TrustpilotBrilliant
Brilliant, the best.
5/5
TrustpilotExcellent service and information
Excellent service and information. Our sale went through amidst the pandemic. Very happy with the service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains Durham City
How many reviews does Reeds Rains Durham City have?
Reeds Rains's County Durham office has 2,161 reviews across two platforms: 215 on Google, 1,946 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Reeds Rains Durham City's rating?
Reeds Rains Durham City is rated 3.8 out of 5 across all 2,161 reviews, and 4.5 out of 5 on Google from 215 reviews, checked 9 October 2026.
Where is Reeds Rains's County Durham office?
Reeds Rains Durham City, 83 New Elvet, Durham City, DH1 3AQ, County Durham DH1 3AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.