Trusted Agent profile Β· Coulsdon

Choices Coulsdon reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,086 reviews across 3 platforms

115a, Brighton Road, Coulsdon, CR5 2NG

Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,086 reviews on three platforms, including 84 Google reviews rated 4.1.

Google logo

4.1 / 5

84

Reviews on Google

This office

Yell logo

1.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

998

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.

1/5

Google

Worst letting agents ever . Avoid at all costs

Peter Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Peter, we are sorry you have been disappointed with our service. However, in order to properly investigate your complaint we need more details. Please follow our complaints procedure and we will give you a full response.

5/5

Trustpilot

Absolute excellent service by Ivan…

Absolute excellent service by Ivan (Manager) and the whole team, in selling our property and after care. They were fast and efficient and very informative the whole way through. We would highly recommend this estate agents.

Dominique Β· 5 February 2021

5/5

Trustpilot

Been working with Shannan Moore on a…

Been working with Shannan Moore on a property and she is professional and a delight to work with.Highly recommend!Jake Fraser,VeriSmart

Jake Β· 3 April 2023

1/5

Trustpilot

Really poor property management service

Really poor management service

Melanie Β· 23 January 2021

Agent replied Β· 13 June 2024

I am sorry to see this review, please can you contact me directly in order for me to look into this for you on karengunner@choices.co.uk. Kind regards Karen Gunner, Customer Services Manager

5/5

Trustpilot

Special thanks to Amy Francis

Hi I’m mr Mamadou I Would like to say thanks you to all choice agent specially to Amy Francis for dedication and professionalism.She always there to listen and ready to help.

Mamadou Β· 21 December 2021

5/5

Trustpilot

Excellent service and communication…

Excellent service and communication from Valeria Stirbu.

Benji Β· 20 February 2024

4/5

Trustpilot

They've been good estate agent and…

They've been good estate agent and attend to their responsibilities promptly

Mr Β· 24 November 2023

5/5

Trustpilot

Quick and helpful at Choices

Quick and helpful at Choices. In particular, Amy quickly responded to my emails regarding a tenant who had problems at the property and organised a visit from a tradesperson the same day.

Solrz Β· 18 October 2021

5/5

Trustpilot

Great service

Always find Denisa Popescu to be very professional and helpful.

K Β· 15 December 2023

5/5

Trustpilot

Shaquera Smith goes that extra mile

Falison Β· 2 March 2024

5/5

Trustpilot

Prompt efficient response from…

Prompt efficient response from Charlotte today (as always) for what was a minor issue in the property. πŸ‘πŸ‘

Ian Β· 9 May 2023

5/5

Trustpilot

Excellent service from choices…

Excellent service from choices especially from Denisa Popescu amazing communication

Stacey Β· 30 November 2023

5/5

Trustpilot

Our experience was good and conducive…

Our experience was good and conducive with Denise

Ssemakula Β· 10 January 2024

5/5

Trustpilot

Efficient and professional

Denisa replied in a professional and efficient manner with exactly the information I needed!

Beth Β· 15 August 2023

5/5

Trustpilot

Review: Phoebe Gardner

I have been dealing with Choices for over 3 years and came across Phoebe for the first time, last week. She is super efficient and has been fantastic with resolving a matter I had been debating with Choices.

Oz Β· 27 January 2020

5/5

Trustpilot

Fast and efficient service today

Fast and efficient service today. Keep it up

Chris Β· 3 January 2024

5/5

Trustpilot

Renewal - letting -

Robyn at Crawley branch has been very helpful on a renewal, keep up the good work, hope to complete soon, Thanks……

Rhino Β· 7 January 2023

5/5

Trustpilot

I have been dealing with Rhiannon Owens…

I have been dealing with Rhiannon Owens for my property. She has been friendly, welcoming and professional. Any issues have been responded to and dealt with in a timely manner.

Abuk Β· 29 November 2021

5/5

Trustpilot

Rachel

I have been recently dealing with Rachel Nicholls at Choices Redhill and have found her to be very professional, helpful and very efficient. Thank you so much for easing my stresses.

Hayley Β· 21 September 2021

5/5

Trustpilot

Thank you Amy Francis!

This review is specifically for Amy Francis. She is an absolute superstar as she always sorts any issues out for us immediately. Thank you so much for your excellent service!

Maria Β· 9 November 2021

5/5

Trustpilot

Well deserved 5 star

Rented from Choices for 13 years. Was lucky to have a very fair Landlord and great support from Choices. The few maintenance issues that arose were dealt with smoothly and fast by Catriona. Couldn't fault their service

Sean Β· 14 March 2020

5/5

Trustpilot

Honestly choices is helpful and I…

Honestly choices is helpful and I appreciate they effort. With blinc of eyes I got what I want without stress. Thanks so much for being there specially for me.

Valentio Β· 22 December 2021

4/5

Trustpilot

Buy to let property.

I bought a buy-to-let property through Choices. Received good advice and support throughout my purchase. Ivan and Harvey both were very helpful and respond to any queries quickly.

Bhavesh Β· 13 January 2022

1/5

Trustpilot

FRAUD

Misleading and fraudulent paperwork issued

Port Β· 2 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Choices's Google reviews
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