5/5
5 star
Any problem big or small choices have been great at sorting out. Rhiannon in customer services has been especially great and really kind and sympathetic. Really good customer service.
Trusted Agent profile · Coulsdon
★★★★★
1,086 reviews across 3 platforms
115a, Brighton Road, Coulsdon, CR5 2NG
Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,086 reviews on three platforms, including 84 Google reviews rated 4.1.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
5 star
Any problem big or small choices have been great at sorting out. Rhiannon in customer services has been especially great and really kind and sympathetic. Really good customer service.
5/5
Customer care is excellent and the…
Customer care is excellent and the people are very prompt while answering queries. Amy who handled my property queries and finished checkout formalities was very warm and supportive. Would recommend this agency for the customer experience.
5/5
Good customer service and excellent…
Good customer service and excellent service.
5/5
Always on time,reliable,gives good…
Always on time,reliable,gives good customer services
5/5
Charlotte and Helen Gasson did a great…
Charlotte and Helen Gasson did a great job of helping us with a slightly unusual end of tenancy situation which was extremely helpful.
5/5
Service
Denisa keeps me informed. Best wishes to her.
5/5
Telephone Enquiry
Amy dealt with us in a professional and reassuring manner. We feel confident in her abilities to deal with our queries at the end of the current tenancy. Thank you.
5/5
Both the tenancy renewal confirmation…
Both the tenancy renewal confirmation paperwork and the reply to my details amendment were swift
5/5
Amy Francis has always been prompt at…
Amy Francis has always been prompt at replying to my messages. This counts for a lot. She follows-up on queries and pursues others for answers if required. Thank you.
5/5
Feed back
Had many issues with the house. Satheeskumar Arulanantham managed to deal with the issues efficiently. Choices are friendly and gives constructive advice.
5/5
Great company
Great company, very helpful in understanding our situation, very pleased thankyou would recommend
5/5
SYDNIE CHESLEY
SYDNIE CHESLEYHASSLE FREE SERVICE Excellent service from Sydnie from customer service She is very helpful over the phone sorting out any problems asap without any hassle regarding my rental properties
5/5
Very nice staff and every time helpful…
Very nice staff and every time helpful and good service
5/5
We’re very grateful to Vicky Hall who…
We’re very grateful to Vicky Hall who managed to resolve our issue in no time at all, and was very kind and really lovely to deal with. Thank you!
5/5
AMY FRANCIS
AMY FRANCIS What an amazing staff member you have her customer service is the best I have experienced in a long time and we need more Amy in this world she is amazing very prompt
5/5
My issue was resolved at the end
My issue was resolved at the end. Nice work and investing on my case. Good work to hannah Murray at choice asset management team. Yin sung at 15,fairbairn close purley
4/5
Smooth and professional
The whole process has been very smooth and dealt with in a very professional way.We were contacted promptly and everything so far has been explained clearly.
5/5
Positive for Choices and Sam Day
Been with Choices a while - always good and always an open communication line. Our property was managed by Sam Day who was a pleasure to deal with.
5/5
I found using the Choices Agency to be…
I found using the Choices Agency to be very professional Especially deailing with Kiran who made me feel very Happy with choices service
5/5
Choices were able to find me my ideal property and go through all the legal process efficiently. I was also provided with good customer service from Kellie and Leya.PositiveProfessionalism
5/5
Very polite and reasonable…
Very polite and reasonable communication. I was spoken to by Shannan Moore. Other parts of the letting team are equally awesome.
5/5
Great job to support me in this…
Great job to support me in this critical part
5/5
Very friendly and professional staff…
Very friendly and professional staff always ready to help you.
5/5
Amy francis
Amy francisI recommend it 100% is very attentive, responds quickly and solves problems as quickly as possible with the best availability. Very efficient and always ready to help
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