Trusted Agent profile · Coulsdon

Choices Coulsdon reviews

4.4

★★★★★ Great

1,086 reviews across 3 platforms

115a, Brighton Road, Coulsdon, CR5 2NG

Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,086 reviews on three platforms, including 84 Google reviews rated 4.1.

Google logo

4.1 / 5

84

Reviews on Google

This office

Yell logo

1.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

998

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Choices estate agency Crawley 👍

Would highly recommend Choices estate agency Very professional polite staff, always ready to help if required Whole sale went through in 3 months They made what could be stressful time relatively painlessThanks to all at Crawley Choices

Bruce · 13 December 2021

5/5

Trustpilot

A very customer focused service.

A very customer focused service.Efficient and professional in every aspect.Dr Ahary

Masoud · 13 August 2020

Agent replied · 13 June 2024

Thank you for your review, I am pleased to hear you have received good customer service with Choices.Kind regards, Karen Gunner, Customer Services Manager, CHOICES

5/5

Trustpilot

Excellent service

I contacted Denisa Popescu from Choices customer service regarding a rent adjustment, and it was quickly resolved. Thank you!

Jason · 31 August 2023

5/5

Trustpilot

Vicky Hall

Just want to say Vicky Hall acts for me as manager of the property I own. She is so helpful and delightful to work with. I am most grateful and think she should win top agent!Signed: Emma Leigh

Emma · 23 June 2021

5/5

Trustpilot

Choices Feedback -Amy Francis

We have been dealing with Amy Francis at Choices estate agents Regarding the property we are currently tenants in, she has been a massive help, while always responding quickly and precisely to our emails during a difficult period. Couldn’t recommend choices enough.

Mathew · 24 June 2020

5/5

Trustpilot

Good response from Shiquerah at Choices

Recently been in touch with Shiquerah at Choices. Excellent customer service and good response.

Samuel · 18 December 2023

5/5

Trustpilot

Thanks for the quick response regarding…

Thanks for the quick response regarding our extension of tenancy agreementDenisa popescu

Kailas · 31 January 2024

5/5

Trustpilot

To Denisa in Choices Estate Agents

To Denisa. As usual she is up to date with her information

Seetha · 30 January 2024

5/5

Trustpilot

Sydnie Chesley A+++

Sydnie Chesley at Choices was a pleasure to deal with. Sydnie responded to my email very promptly and was able to accommodate an unusual request with grace and professionalism. I am very happy to recommend. A+++

TJ · 11 October 2021

5/5

Trustpilot

I absolutely love renting from choices

I absolutely love renting from choices, there are absolutely amazing, they are extremely understanding. When ever i had a maintenance issue it has been dealth with asap. Any enquiries get responded within the day! Amy from the redhill team is absolutely brilliant too!

Louise · 7 January 2020

5/5

Trustpilot

To be honest the most important thing…

To be honest the most important thing is that the staff is understanding they customers they are not aberration…Plus there promotability was great.

Paul · 12 April 2023

5/5

Trustpilot

As a review and management services

As a review and management services, I have recognised efforts of providing best quality services.I am also thankful for the quick response in case there is any concerns related to repair work the flat.

Hope · 18 January 2022

5/5

Trustpilot

Excellent service and a good company

Excellent service and a good company, rapid response, when there’s any issues. Pablo Bridgeman

Pablo · 29 November 2023

2/5

Trustpilot

Poor service all throughout

Poor service all throughout, sends contracts at the very last minute

Andrei · 28 September 2019

Agent replied · 13 June 2024

We are sorry to hear you’ve been disappointed in the service you have received. Please contact our Compliance Director Stephanie Prior stephanieprior@choices.co.uk with full details so that she can resolve this for you.

4/5

Trustpilot

Lucy, Millie and Tianne

Lucy, Millie and Tianne where all very helpful and really helped me sort a flat very last minute, thank you ladies 👍🏻😁

Anna · 6 April 2023

5/5

Trustpilot

I have been interacting with Rachel…

I have been interacting with Rachel Nichols for the last few months and have nothing but praise for her work attitude, professionalism and cheerful manner. Rachel, was a pleasure to work with. Fantastic customer service!

Pauline · 18 August 2021

5/5

Google

If you are looking for a estate agent this is the place to go ! Great customer service George and the rest of his team was very helpful in renting my flat out and answering my constant questions! Thanks Choices!!

Ben · 10 June 2020

5/5

Trustpilot

Exceptional Service

Choices have been great throughout this difficult process of selling my property, they have been very supportive and communication has been exceptional. I would be happy to recommend Choices to my friends and family.

Nasir · 14 October 2021

2/5

Trustpilot

Right now I am awaiting answers to emails

Right now I am awaiting answers to several emails that I’ve sent Choices lettings and to which I am getting no response. This merry compounds the problems that I’ve already experienced and which will be the subject of yet another complaint.

Jeremy · 17 January 2020

5/5

Trustpilot

Above and beyond help from Rosie

Above and beyond help from Rosie. Would absolutely reccomend!

Freddie · 13 February 2024

5/5

Trustpilot

Really great job from Rachel, croydon agency

I had issue with on my house, and the way Rachel deal with that, was amazing, really friendly and helpful! So thank you for a great job

Alexa · 31 August 2022

5/5

Trustpilot

So grateful for the help of Phoebe

So grateful for the help of Phoebe, I was very pleased with her work making a purchase for the goods need to be replaced, I am also actually quite satisfied with my new goods.

Oz · 31 August 2021

5/5

Trustpilot

Have been letting a property through…

Have been letting a property through Choices for a year now and they have always been incredibly professional, courteous, and understanding. In particular, Rosie and Ricardo have always provided exceptional customer service. Highly recommend.

UKCustomer · 25 August 2021

5/5

Trustpilot

I am happy and satisfied with satisfactory the…

I am happy and satisfied with the outcome of everything..the team has been helpful.

Ukuaghe · 27 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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