5/5
TrustpilotAmy Francis responded promptly to my…
Amy Francis responded promptly to my equiry for a tenant reference
Agent replied · 13 June 2024
Thank you for your review
Trusted Agent profile · Coulsdon
Choices Coulsdon reviews
★★★★★
1,083 reviews across 3 platforms
115a, Brighton Road, Coulsdon, CR5 2NG
Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,083 reviews on three platforms, including 84 Google reviews rated 4.1.
Reviews
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAbbie the choices letting employee
Abbie the choices letting employee. is a superb have a great knowledge about the property and easily to be contacted for any queries. Well appreciated
4/5
TrustpilotThe portfolio manager is really…
The portfolio manager is really helpful. Chantel follows up with every issues in the property diligently
5/5
TrustpilotIve always found Denisa to be of great…
Ive always found Denisa to be of great help
4/5
TrustpilotGood service so far
We have newly moved into the property and Amy from Choices has been prompt in answering any queries we have about the property. She has also been quick in getting any problems at the property fixed by co-ordinating with the landlord and contractors. Thank you!
5/5
TrustpilotYou can trust Choices
The most important factor is that you can trust the Choices team and Charlotte Gasson (my account manager) in particular. When she says something, you know that it will be done.
5/5
TrustpilotGood customer service
Good customer service. Response to customer enquiry on time. Thank you.
5/5
TrustpilotGreat experience as a tenant for…
Great experience as a tenant for Choices , thank you for your professionalism Chantel Taljaard and Elanga Williamson , Constantin and Lavinia
5/5
TrustpilotHelpful
Very good communication from Elisha, Georgia and Millie. They gave lots of help with the letting process. And responded quickly to any questions. Extremely helpful team. Very pleased with CHOICES.
5/5
TrustpilotGood processes in place
Good processes in place, following GDPR and respecting client privacy. Proactive team to whom you can reach out to and very resourceful.
5/5
TrustpilotBoth Shequera and Abie
Both Shequera and Abie are very professional in what what they do. Very polite and quick to response to any query.
5/5
TrustpilotMyself and my family have had fantastic…
Myself and my family have had fantastic service from choices , speedy responces to repairs , any has been very good in answering any questions or queries I might have had , we have never rented before so this has been a great experience the last 2 years .
5/5
TrustpilotThe agent was extremely professional…
The agent was extremely professional and took great care in going through the process. She was patient and guided me through the whole process.
5/5
TrustpilotShannan and Daniel have been super…
Shannan and Daniel have been super supportive in entire process of our tenancy agreement.In fact they are exceptional in providing further explanation and their patience are fantastic. Choices is the best and I will not hesitate to recommend to anyone. Rita
5/5
TrustpilotExcellent service
Excellent service. Five 🌟
5/5
TrustpilotGreat customer service from the team at…
Great customer service from the team at Choices. Issue dealt with promptly and I was kept updated throughout the process.
1/5
TrustpilotHorrible estate agents
Horrible estate agents. they make up charges when you checkout. even damages which they know is documented on checkin. Dont let from them at any cost. Luckily TDS saw this and awarded half of our deposit to us anyway. AVOID AT ALL COST. REDHILL CHOICES IS THE WORST
5/5
TrustpilotA+++
Shiquerah Smith our direct contact as agent is well efficient and quick to response in every query we need.
5/5
TrustpilotI am currently moving into a new…
I am currently moving into a new property and it is only because of Shannon Moore's dedication. She explained the whole process and made it easier for me with the whole referencing and signing process.
5/5
GoogleVery helpful and friendly people, couldn't ask for more.PositiveQuality, Professionalism
Agent replied · 11 June 2024
Thank you for your lovely review. Kind regards, Karen Gunner, Customer Services Manager, Choices
5/5
TrustpilotThank you Choices for professional…
Thank you Choices for professional service while we were trying to find out a place to rent in Purley . Leya not only helped us finding a property but also managed to make it available to move in swiftly.Thanks
4/5
TrustpilotAlthough distance is an issue
Although distance is an issue, the patience and understanding of the staff was exceptional. We are all not IT literate so communication verbally was impeccable.
5/5
Trustpilot100%Professional and friendly…
100%Professional and friendly service.The team at the south croydon branch were so reliable and always available whenever advice or guidance was needed I am first time buyer and everything done today, Particular thanks to kavisna Thevarajah.
5/5
TrustpilotGood effective service
They are prompt in their dealings in the main and provide good service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
