5/5
TrustpilotBeth Gage at Choices has provided me…
Beth Gage at Choices has provided me with excellent customer support, sorting out difficult problems and is a real pleasure working with her. The experience has been great!
Trusted Agent profile · Coulsdon
Choices Coulsdon reviews
★★★★★
1,086 reviews across 3 platforms
115a, Brighton Road, Coulsdon, CR5 2NG
Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,086 reviews on three platforms, including 84 Google reviews rated 4.1.
Reviews
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat job on a bespoke addendum to the agreement
Good communication from Lucy in her bespoke of the tenancy agreement with some specific tenant obligations.
Agent replied · 13 June 2024
Thank you for your review
5/5
Trustpilotexcellent
Have nothing but praise to give for Rosie, a pleasure to work with and a great portfolio manager
5/5
TrustpilotVery good agency
Very good agency I highly recommend. I'm tenant and every time helping me if I need.
5/5
TrustpilotChoices have been excellent in their…
Choices have been excellent in their assistance and help with finding tenants, inventory checks and dealing with my property rental. Highly recommend especially in my dealings with Kyla Hamblett and Nida Dowlah
5/5
TrustpilotChantelle has gone above and beyond…
Chantelle has gone above and beyond with excellent customer services and very proactive on all matters with my portfolio. Keep up the great work and great asset to Choices!
5/5
TrustpilotChoices Senior Portfolio Manager.
Choices Senior Portfolio Manager.I have had cause to correspond with Amy Francis often recently. She is always quick to resolve issues and is easy and pleasant to deal with. She is clearly on top of her position and to be able to have a contact in Amy, removes many problems.Clive Shoubridge
1/5
TrustpilotVery poor customer service
Very poor customer service and very unprofessional. They don't even answer the phone. Avoid if you can.
Agent replied · 13 June 2024
Thank you for your review, please can you contact me directly and I will look into your complaint on karengunner@choices.co.uk. Kind regards, Karen Gunner, Choices Customer Services
5/5
TrustpilotAmy is very helpful
Amy is very helpful. Always answers queries swiftly and efficiently.
4/5
TrustpilotIt took me a long time to get what I …
It took me a long time to get what I requested but once I found the right person the service was very good
Agent replied · 13 June 2024
Thank you for your review. Obviously we pride ourselves on our Customer Service and appreciate your comments.
5/5
TrustpilotI’m very with the service I’m…
I’m very with the service I’m receiving.yesterday I have emails to Amy About my boiler and today they came fixe it .great service
Agent replied · 13 June 2024
Thank you for yoiur kind review. I am glad to hear the boiler issues was resolved quickly. Stephanie Prior Director
5/5
TrustpilotSupportive
The choices staff are are so understanding and supportive in difficult situations. They are fast to reply to emails regarding maintenance issues and really reassuring. @Shiquerah Smith
5/5
TrustpilotValerian stirbu is amazing
Valerian stirbu is amazing! Very helpful, very friendly and sorts any problem you may have straight away, couldn't ask for better 😁
5/5
TrustpilotWell communication was very …
Well communication was very clear,there were very efficient 💯%,didn't feel discriminated ,like how I did with other companies, she gave me all the support needed ,I felt wanted,am actually happy with service. Lucy Willans keep it up .
5/5
TrustpilotAmy Francis at the Redhill branch…
Amy Francis at the Redhill branch really helped me out with a recent situation. Her communication was excellent and she really made me feel like I was being listened to - even when she was poorly and working from home, she still kept in contact and followed up on the matter.
5/5
TrustpilotChoices letting agency, Redhill
Been with Choices letting agency for many years. They have always dealt with my concerns promptly and fairly.
1/5
TrustpilotUseless
I am with Choices. never seen such an unefficient services.They charge 3 times for all the contractor jobs.Dont take care of the property.3 to 4 peple will involve in a matter but they don't communicate with each other.I am desperate for a new agent.
5/5
TrustpilotI want to leave a review about my…
I want to leave a review about my positive experience with Chantel! She was very helpful, kind and answered all our queries very clearly! No complaints about her at all.
5/5
TrustpilotThanks for Ebony Ramsey professional…
Thanks for Ebony Ramsey professional services and fast response. Well done
5/5
TrustpilotExcellent customer service by charelle Trueman
Excellent customer service
Agent replied · 10 June 2024
Thank you for your review.
5/5
TrustpilotI would like to commend Valeria Stirbu…
I would like to commend Valeria Stirbu on the efficient and prompt manner she has dealt with practical issues in the flat.
5/5
TrustpilotVery professional staff and h helping
Very professional staff and helping
Agent replied · 10 June 2024
Thank you very much for the 5* review!
5/5
TrustpilotGood service
Good service, especially from Amy Francis in lettings, who has always been very helpul.
Agent replied · 13 June 2024
Thank you for your taking the time to leave positive feedback.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish.They couldn't have done any more for us
Agent replied · 13 June 2024
Thank you for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
