Trusted Agent profile Β· Coulsdon

Choices Coulsdon reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,086 reviews across 3 platforms

115a, Brighton Road, Coulsdon, CR5 2NG

Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,086 reviews on three platforms, including 84 Google reviews rated 4.1.

Google logo

4.1 / 5

84

Reviews on Google

This office

Yell logo

1.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

998

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Rachel

Firstly a big thank you to the choices team for helping us find and move to our new rented house, we are over the moon. Very efficent service. Thank you also to Rachel for her prompt response to my query. Sometmes you need information urgently and i definitely got that from Rachel. Thank you and keep it up!!

Shafiul Β· 4 August 2021

5/5

Trustpilot

Fahad and Millie from the admin team…

Fahad and Millie from the admin team are amazing. The process has been transparent and very efficient. They will always support you and respond immediately if you need anything.Highly recommend. Best regards,MN

Matthias Β· 14 February 2024

5/5

Trustpilot

Thanks Sam Nourse for the prompt…

Thanks Sam Nourse for the prompt response!

Rochelle Β· 7 January 2022

5/5

Trustpilot

I recommend choices..excellent service…

I recommend choices..excellent service prompt and effective. Very reliable. Hardworking and determined. Thank you so much. I will definitely be using you guys again to purchase my home. Thank u.

Mrs Β· 19 March 2024

5/5

Trustpilot

I needed some paperwork asap from…

I needed some paperwork asap from Choices and Amy Francis responded quickly and was able to get me exactly what I needed with no fuss! Very happy.

Whitney Β· 22 March 2021

Agent replied Β· 13 June 2024

Thank you for your wonderful review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES

5/5

Trustpilot

Review for Phoebe

Review for Phoebe Choices have been my property letting agents for over five years and during all this time I found Phoebe to be one of the most helpful staff I've dealt with. She has a very 'can do' attitude and ready to help resolve any issue promptly and effectively. I wish her all the best in her new role in the company.

Lise Β· 23 January 2020

4/5

Trustpilot

Amy Francis at Choices Redhill

Amy Francis at Choices portfolio team in Redhill branch was very efficient and always quick to respond to my emails.She also resolve my queries and flat issues efficiently during my tenancy.Rhiannon Owens a budding intern had also offered very good service during the later part of our tenancy when she joined the team.I wish the team best wishes.

Naresh Β· 24 May 2021

5/5

Trustpilot

This is a new company I heard off and…

This is a new company I heard off and so far so good….it’s all on working progress and the help and advise has been spot on…hoping to do good business with Sam Wilkins who’s always been there when needed Good work guys πŸ‘Œ

Shaq Β· 7 April 2023

5/5

Trustpilot

Good experience very helpful every time…

Good experience very helpful every time shiquerah smith ….thanks for her and all choices team best experience and best service Thanks for choices and all team

Mitesh Β· 15 May 2024

5/5

Trustpilot

Highly recommended

Daniel and lettings team were very professional and helpful managing my previous tenants exit and found a suitable new tenant quickly. Great communication, advice and always happy to help.Daniel did a great job getting everything over the line and co-ordinating the wider team.Very pleased with Choices and I’d be more than happy to recommend.

Rajeev Β· 3 December 2021

5/5

Trustpilot

Choices are the best choice

I have dealt with Choices for a few years now and other agencies for over 20 years on rental properties.I have to say, the service from Amy Francis in the Redhill office and Daniel Thornton in the Croydon office has been exemplary at all times.I wouldn't want to go anywhere else for my Landlord requirements.

Sunil Β· 16 September 2021

5/5

Trustpilot

Grrat service

I have been using choice for one of properties for the few years anf found them to ne very efficient in finding tenants. Minimising voids poerids. I mostly deal Sam Wilkins who is very helpful and goes beyond his to helpAbid hussain

Abid Β· 7 April 2023

5/5

Trustpilot

Excellent Service

Dear Harvey and IvanThank you both very much for your excellent help with the purchase of our new home. I was so impressed with the speedy way in which any questions either by phone or emails were responded to and I genuinely felt that nothing was too much trouble for you both.I would definitely recommend your services.

SuzieQ51 Β· 8 April 2021

5/5

Trustpilot

Very Professional service

Very Professional service. Satheeskumar Arulanantham Handled a situation regarding my deposit that could have got stressful but didn’t!Highly recommend 😊

Natasha Β· 7 February 2022

Agent replied Β· 13 June 2024

Thank you for your wonderful review, Satheeskumar is currently in training with us so it is great to see a positive review. Kind regards, Karen Gunner, Choices Customer Services Manager

5/5

Trustpilot

The team at Choices have been…

The team at Choices have been excellent. We found Milly to be knowledgable and efficient and pleasant to deal with.

Brenda Β· 9 January 2022

Agent replied Β· 13 June 2024

We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.

5/5

Trustpilot

Such a good customer service we had…

Such a good customer service we had with Amy Francis. Thank you for getting back to us so quickly

Monica Β· 25 February 2022

Agent replied Β· 13 June 2024

Thank you for your positive review.

5/5

Trustpilot

Prompt and quicker manner of providing…

Prompt and quicker manner of providing services.

Sithembele Β· 23 May 2023

Agent replied Β· 10 June 2024

Thank you for your review. It has been our pleasure, enjoy your new home! Robyn & Amy

1/5

Trustpilot

Deceptive & fabricating

Ooglanoc Β· 21 March 2025

5/5

Google

Italia was absolutely fantastic on the viewing, A* estate agent

Elliot Β· 10 June 2020

5/5

Trustpilot

I found them to be very helpful in all…a very satisfied customer

I found them to be very helpful in all circumstances

Mario Β· 10 January 2023

Agent replied Β· 10 June 2024

Thank you for your review. Kid regards, Karen Gunner

5/5

Trustpilot

Was able to help out with a issue that…

Was able to help out with a issue that had happened in the bathroom and it was all sorted very quickly. Thank you again.

Leanne Β· 30 November 2020

Agent replied Β· 13 June 2024

Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES

5/5

Trustpilot

As an engineer I deal with a lot of…

As an engineer I deal with a lot of agents and dealing with Chantel as been smooth sailing. Polite, professional and friendly. Thanks

Ashley Β· 1 May 2024

5/5

Trustpilot

Been having problems with a suspected…

Been having problems with a suspected leak in my bathroom. Charlotte couldn't have been more helpful.

Richard Β· 26 April 2022

Agent replied Β· 13 June 2024

We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.

5/5

Trustpilot

Instant response and suggestion for…

Instant response and suggestion for issue by Robyn helped me ease up.

Sana Β· 1 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Choices's Google reviews
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