Trusted Agent profile · Coulsdon
★★★★★
1,083 reviews across 3 platforms
115a, Brighton Road, Coulsdon, CR5 2NG
Choices's office in Coulsdon, at 115a, is rated 4.4 out of 5 across 1,083 reviews on three platforms, including 84 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Choices hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coulsdon.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleThanks to choices I found a perfect flat to rent for me and my children.. very helpful staff especially Kellie! She helped me with every step of the way and made the process very easy and relaxed.. Thankyou kellie! XxPositiveResponsiveness, Professionalism
5/5
TrustpilotRosie Thompson was of great help…
Rosie Thompson was of great help everytime I was seeking their help. And same today
5/5
TrustpilotExcellent Service
From the outset, I received an exceptional service and Choices are just the best at being promt, resourceful and respectful. Hellen, Raimonda and Charlotte have been nothing but a joy to work with. They always let you know what stage things are at and will follow through to overcome any challenges.
We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.
5/5
TrustpilotChantel is credit to the company …
Chantel is credit to the company always willing to go the extra mile promptly
5/5
TrustpilotI highly recommend Choices
I highly recommend Choices, they exceptional responsiveness, acting swiftly and proactively to address any inquiries or concerns. The property manager Denisa always willingto picking up the phone, rather than relying solely on email communication, enhances the customer experience. Her outstanding level of customer service sets them apart, ensuring I receive the attention and support they need in a timely manner.
5/5
TrustpilotEnormously helpful and timely…
Enormously helpful and timely assistance..Thank you..Yandie Hanton has been particularly timely and effective in her assistance
5/5
TrustpilotAll 5 thanks to Chantel who has been…
All 5 thanks to Chantel who has been great assisting me. She is very good and very calm with a clear explanation on all you seek.
5/5
TrustpilotCompany is doing well
Company is doing well. Abbie and Squierah are both accommodating and will reply to your asap.
5/5
TrustpilotPrompt and professional
Prompt and professional. My queries are dealt with adequately. Amy is great at maintaining a clear communication channel since I moved into the flat. I so appreciate the patience. I tend to have a lot of queries which are always dealt with satisfactorily.
5/5
TrustpilotShiquerah has been an absolute delight…
Shiquerah has been an absolute delight to deal with. Courteous and respectful at all times.
5/5
TrustpilotAmy was very fast with her replies and…
Amy was very fast with her replies and easily sorted out any problems or enquiries I had. Thanks
5/5
TrustpilotChoices: Amy Francis
Amy Francis is the customer services representative that deals with the property I rent out through Choices. I am very happy with the level of service Amy provides. She is friendly and efficient, and always deals with any problems or queries quickly and efficiently.
5/5
TrustpilotDenisa is a helpful and full of…
Denisa is a helpful and full of knowledge person. Every time she answered straight. Thank you
5/5
TrustpilotRosie
Rosie is an excellent property manager! Very quick responses and always helpful.
5/5
TrustpilotI have worked with Jade for a number of…
I have worked with Jade for a number of years, she has looked after my rental portfolio, she has a very professional manner and very good communication at all times, we need more Jade’s in property management
5/5
TrustpilotRosie Thompson is always very helpful…
Rosie Thompson is always very helpful and quick to respond to any questions.
5/5
TrustpilotAmy Francis and the team have been…
Amy Francis and the team have been brilliant, efficient and quick to respond to all of my queries following the end of my current tenancy in which it is a really uncertain time. Thank you all!!
5/5
TrustpilotI spoke to few members of the team who…
I spoke to few members of the team who were very friendly and willing to help. I was then transferred to Sam who I needed to speak to and he acted on what I needed straight away and has solved a problem which I had. Very professional and helpful.
We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.
5/5
TrustpilotVery good customer service
We have let out our property through the Sutton branch for a number of years and are very happy with the service we have received. Jacqueline, in particular, has gone out of her way to respond to our needs and queries in a timely manner. She has communicated really well and always been extremely professional.
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
1/5
TrustpilotHold up tenancy deposit for unreasonable period
Try to avoid renting property with them.
5/5
TrustpilotMillie is very efficient
MillieYou’re really good at following up with client request so as to ensure that they are never left in the dark. I really appreciate your swift reponse, that was excellent, I must say you have good communication skills, Great job! Keep it up!
Thank you for your lovely review. Kind regards, Karen Gunner
5/5
TrustpilotAttentive service to benefit of…
Attentive service to benefit of landlord and tenant
5/5
TrustpilotService
I’ve been with choices for a couple of years renting out it my property. Most recently I’ve been dealing with Amy Francis and she’s been brilliant. Keeping me updated with quick and friendly responses. Thanks Amy!
5/5
TrustpilotI would highly recommend Choices…
I would highly recommend Choices Lettings team specially Ms Millie Lawlor for her incredible service and support we received from her to have a smooth moving into the apartment. Recommending her for her customer support and servicing. Good luck Ms. Millie Lawlor
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Tell us what you need and we'll put you in touch. Choices hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coulsdon.
