Miller Countrywide Penzance Sales reviews in Cornwall

★★★★★ 5/5

Google

I had the great pleasure of Courtney George being my agent. Courtney was a very happy professional that made me very relaxed when going through a stressful time in my life. She made everything as easy as possible for me. She kept me informed from start to finish, for that I'm very grateful. So Courtney George thank you so much for what you have done for me.10/10. X

Edward · 27 October 2019

★★★★★ 1/5

Trustpilot

Awful Estate Agents

Awful Estate Agents. Dont recommend them at all. I sent numerous online requests about a property to let, I phoned and left voicemail and couple more emails and nothing!! Dont bother wasting your time!

Melanie · 12 August 2026

★★★★★ 5/5

Google

The service was very good and Kenan was very responsive and supportive guiding me through the process.

Daniela · 8 November 2025

★★★★★ 5/5

Google

I recently moved from London and the team have been nothing but exceptional in their service and support. I highly recommend them to anyone looking for an agent in the area.

Sharon · 30 December 2023

★★★★★ 5/5

Google

Very pleased with my letting experience. Courtney and her team really listened to my needs and desires to help me find a lovely flat. They not only were brilliant during my search, but have also been helpful since my move in. I appreciated that they do not forget clients once they sign a contract. Thank you for everything!

Stefanie · 26 October 2020

★★★★★ 5/5

Google

We couldn't be more delighted with the service we got from Ellie and the team at Miller. Ellie kept us well informed and positive during a long and sometimes frustrating house purchase and sale. We'd have no hesitation in using them again and would recommend them without reservation. Amanda and Andrew Segal.PositiveResponsiveness, Professionalism

Amanda · 26 October 2021

★★★★★ 5/5

Google

Alex was very professional in our first home check, he was very helpful with some of the issues in house and offered advice with new heating schemes. Thank you! Great service as always.

Shannon · 26 October 2023

★★★★★ 5/5

Google

Just about to complete on a gorgeous place in Newlyn. I have spent some months looking at various properties, and on occasion it was Rebecca Williams who did the viewing. She soon realised what sort of place I was interested in and what would suit me. Months later Rebecca contacted me to ask about my position, as there was a potential place about to come available due to a ‘fall through’. I had viewed previously and loved it, so jumped at the chance. I am now about to complete….. what can I say other than if you are looking to move, whether buy or sell, got to Miller Countrywide and ask for Rebecca. An amazing estate agent, and I can definitely say was the prime factor in getting me my dream place. Superb Alan

Alan · 26 October 2023

★★★★★ 5/5

Google

I first met Laura in July 2022 when I visited the office following a recommendation from a close friend who also rents out a property through Miller Countrywide. I wasn’t yet ready to put my apartment on the market, but Laura gave me a lot of information to take away with me. When I was ready to look for a tenant, I went back to see Laura, and the ball started rolling. I also met Alex during my dealings with the company, who has been very helpful throughout. Laura and Alex have led me through the ins and outs of a first time rental and have been very helpful indeed. Of course there were lessons to learn, but now everything is crystal clear, and thanks to these two professionals, my tenant will be moving in very soon. Thanks to them both..

Maxine · 26 October 2023

★★★★★ 5/5

Google

5 Stars are not enough. Ellie and the team were amazing, persistent, professional. Our sale had a few twists and turns (not the teams fault!), but they kept going, chasing everyone in the chain until the job was done. Can't recommend them highly enough.

Phil · 26 October 2022

★★★★★ 1/5

Trustpilot

Unreliable, untrustworthy and probably unlawful

We approached Miller Countrywide in Truro to view a property.As expected they asked for our buying position before arranging a viewing, but then shockingly expected us to send all our financial information to them by email before they would allow a viewing to take place. That is just to to view a property, not make an offer, and an expectation that we would send bank statements to them by unsecured email.I refused and noted I considered their information collection to excessive and therefore probably unlawful under GDPR. The person I was talking to stated that this was their Covid policy and that she would get her office manager to call me back on Monday.1 month later we have still not been contacted by them.So as a buyer if you wish to use a company that will demand excessive information from you and expect you to risk your information being used fraud just to view a property, use Miller Countrywide.As a seller, if you are happy to have your property excluded from viewing by a cash buyer due to your agent probably acting unlawfully, use Miller Countrywide.For me, I will never use a company that not only wishes me to place my banking details at risk for no valid reason, but in response to a promise to call me on Monday to justify their actions still has not contacted me a month later.

Jason · 2 March 2022

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service Lost all the keys to property. Set up a utility service without permission or paperwork leaving me a bill of £500 even though property was vacant for a year. Customers service not helpful. I would strongly advise against using this company whether it be for rental or sales.

Karen · 30 January 2026

★★★★★ 5/5

Google

Alex has been the best, so accommodating trying to sort things around my odd working hours but also helping me to get things sorted quickly,, much appreciated x

Claire · 26 October 2023

★★★★★ 5/5

Google

Alex and Laura were amazing with the rental of our new property in Cornwall. I would highly recommend there services and the agency. Very professional and knowledgeable

Carlie · 26 October 2023

★★★★★ 1/5

Trustpilot

Sleazy, Tacky Tactics

I have received several mailshots from this estate agent. All are unsolicited. In order to stop these unwelcome mailings I have to contact a third party- editmy info- and give my full details, including my email address. No doubt this will then lead to more unwanted rubbish. I appreciate that Miller has many poor reviews and no doubt is trying to increase business, this is not the way to achieve this! Should I wish to move house in the future they can be sure that I would not consider using them.

Lily · 25 January 2025

★★★★★ 1/5

Trustpilot

Recently rented a property from the…

Recently rented a property from the Truro Office for 18 months, never had a property inspection or visit, huge amount of maintenance issues but the out of hours contact system is dysfunctional and not fit for purpose. Telephones rarely answered and gets diverted to other branches often told they are on the phone when actually the person you may need to speak to is not working on the day. Property owner makes false allegations of damages and staff dealing with the matter were unhelpful, rude and abrupt - clearly having the Landlords side who is their customer. Worse agent I have ever used.

Martin · 15 January 2025

★★★★★ 5/5

Trustpilot

Ketan at Falmouth

Ketan was amazing for me throughout my experience. Always helpful and a genuine person. Felt like he was always invested in me getting my house. As I’m a first time buyer I had very little knowledge on how this works but Ketan was knowledgeable and supportive.

Tom · 6 June 2024

★★★★★ 5/5

Trustpilot

Fantastic staff very helpful…

Fantastic staff very helpful understanding always ready to advise and listen and understand and explain everything

Carol · 12 August 2026

★★★★★ 5/5

Google

Miller have been very professional and helpful in all aspects of selling my mother's house. I fully recommend them.

Nigel · 8 November 2025

★★★★★ 5/5

Google

Victoria Beresford was really thorough and professional. She was very knowledgeable about the area and was very easy to deal with and talk to. Victoria and her company gave us a brilliant service from start to finish. I would happily recommend her to anyone wishing to sell their property.

Sian · 27 October 2019

★★★★★ 5/5

Google

Wonderful personal service from Ellie and the team throughout the process and even after completion! Highly recommended

Niky · 29 January 2024

★★★★★ 5/5

Google

Professional, genuine, kind and supoortive, Ellie restored my faith in the real estate industry! The whole team are wonderful - responsive and friendly, refreshingly honest and helpful: I wouldn't hesitate to recommend. Thank you.

Charlie · 1 May 2025

★★★★★ 5/5

Google

The team in Penzance have been exceptional and we cannot recommend them enough. Ellie and Rebecca in particular have been thorough, attentive, supportive and particularly empathetic when matters got a little tense. First class service from an amazing team. Thanks for everything guys. You are stars!

Matt · 8 November 2024

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND MISLEADING

My dad is 81 and has cancer and sold his house through Miller. The information regarding how the invoice was calculated was misleading as he believed it was a % of the price sold and not a fixed price as it is usually the case. Nothing was mentioned at the meeting to suggest a fixed price. Also found out that one of the employees had an interest in the solicitor suggested. The main concern was the cavalier attitude they demonstrated to somebody who was vulnerable and living alone, hundreds of miles from family. On one occasion the house was left unlocked and the garage wide open after a visit and on a more serious note the agent allowed a purchaser to take photos of valuable items in the property and only on alerting them did they visit them to remove them from the purchaser's laptop. We have a made a complaint on these and other issues but have been underwhelmed by their response. They are investigated themselves and therefore, it is not independent.

Georgina · 1 October 2024