Trusted Agent profile · Cornwall
★★★★★
1,393 reviews across 2 platforms
72 Kimberley Park Road, Falmouth, Cornwall, TR11 2DF
Martin and Co's office in Cornwall, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,393 reviews on two platforms, including 534 Google reviews rated 4.8.
Every review we hold for the Cornwall office, from every platform, shown as written. First names only.
5/5
GoogleThe service of the whole team, but in particular Rebecca Tinsley-Hewson was wonderful. Rebecca ironed out all problems associated with a new let professionally and efficiently. The assistance provided peace of mind and assisted in a smooth transition to Penryn for our son. Thank you so much.
5/5
GoogleExcellent Professional Service which led me to my new home. A Hugh Thank you to Liam, I am moving into my new apartment next Wednesday.🏘️🥳🎉💃 …
1/5
TrustpilotMartin and co Nottingham are absolutely…
Martin and co Nottingham are absolutely shocking from start to finish. Absolutely ridiculous moving out charges such as fingerprints on chrome light switches that need cleaning and a £33 to change a light bulb that had gone, and for replacement locks to be done as ‘I had not returned the keys’ they then proceeded to include a picture of the keys in the check out form, these are just a few examples, they have tried to charge almost £2000 in checking out expenses. I wanted to move out of my flat due to it becoming an unsafe place to live I.e. constant break ins to the building, human poo in the corridors and people smoking drugs in the hallways. Martin and co plus the landlord were no help at all waited months for responses. I made the decision to move out due to the conditions I was living in and from then on forward the company was a downright disgrace. Do not move in to a Martin and co property. They are horrendous to work with.
5/5
GoogleMine and my partner’s experience with Martin & Co has been incredibly easy and smooth sailing. Couldn’t have done it without the help of Liam Jefferies who went above and beyond for us both, he was incredibly helpful and helped us both with any questions or uncertainties we had. He truly was a life saver 🙌 …
1/5
TrustpilotDreadful “service” Plymouth.
I contacted Martin & Co Plymouth on a Saturday morning at 10am. The phone line explained the office was now closed and that the opening hours were 9-2 on Saturday. Poor start. I went on to the Chat system and allegedly got a human who took all my details and would pass them to the relevant team. I also emailed them. The following THURSDAY, as I’d heard nothing, I telephoned and the attitude I received was unprofessional and appalling. I wouldn’t deal with them and would urge anyone using them to switch agent if they want their property sold.
1/5
TrustpilotDon't go with these crooks
If you have a house to sell, don't go with these crooks! You'll regret it!
5/5
GoogleGreat estate agents, Gary and Kirsty were always on hand to help with any queries regarding our purchase. Great communication and a very friendly service throughout. We love our new home!
5/5
TrustpilotLooking for properties
We had the pleasure of viewing properties with Karl. He couldn’t have been more helpful and friendly, he worked with us to find properties in our price range. We couldn’t have asked for a better experience, Karl was excellent!
5/5
GoogleProfessional and easy. As soon as I wanted to make an addendum to my letting contract Tyler was on it! All almost complete now and I’m very grateful. Give the man his free lunch!!!
5/5
GoogleCannot recommend Martin and Co enough in terms of helping us find our perfect rental! Liam and the team have been fantastic with their communication, advice and have made the process easy and stress free for us! Thank you!
5/5
GoogleRuby was instrumental in helping to arrange the rental of a property. Her communication skills and timely responses were very much appreciated
1/5
TrustpilotLaziest demotivated crew in Oxford
Laziest demotivated crew in Oxford. If there was a prize for not doing your job and complaining when someone calls you out for it, these guys win by a landslide. You're better off managing the property solo. A special shout out to the older Emma who is clearly unhappy and takes out her personal stress on tenants (i don't care if you feel unappreciated at work or at home, please be professional and learn how to respond to emails). Also to add, nothing was done at the property and the landlord and tenant had to do everything
5/5
GoogleHad a problem with council tax as a student and Tyler Yems was so prompt to help me sort it out! amazing!
5/5
GoogleJake Flamank has been fantastic in assisting us to negotiate and secure a short-term let. We trust that the remainder of our experience with Martin & Co will be equally satisfying. Thank you Jake!
4/5
TrustpilotHad a wonderful experience with this…
Had a wonderful experience with this agency when trying to sell my house quickly. The staff were very accommodating and sympathetic to the situation and exactly what we needed when the first agency we had tried had failed for us. Thank you Hinckley branch!
5/5
GoogleMartin & Co are an excellent company to deal with. Our recent house sale was dealt with reliably and competently. Kirsty was always reassuring and efficient through the whole process.
5/5
GoogleWe had such a great experience with Martin & Co - Liam went above and beyond to help us secure our new tenancy and we couldn't be more grateful. Everyone we've spoken with at Martin & Co has been friendly, helpful, and patient which makes a huge impact.
5/5
TrustpilotKaren has been very helpful to me as a…
Karen has been very helpful to me as a landlord of one property.She answers all my queries and takes time to complete things on my behalf.Thanks Karen
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
5/5
TrustpilotHenry was a super star
Henry was a super star. He really did go out of his way to ensure that we felt like he was on top of everything. When our buyers randomly pulled out he had the property re listed in hours and we managed to get a higher price after this. Value for money - the virtual tour really did sell our home. Thanks
5/5
TrustpilotMartin & Co in Exeter is professional…
Martin & Co in Exeter is professional and efficient! They started look after my properties since last year and I was very impressed and recommended them to friends.
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
5/5
GoogleSupportive, clear communication and speedy responses. Thanks to the whole lettings team and a special shout out to Tyler :)
1/5
TrustpilotTerrible (Bognor Branch)
Terrible (Bognor Branch)Rented for 1 ½ years and they never helped me once. Despite asking Marlina multiple time inc visiting the office, I was never given a key to communal meter cupboard to get readings. I never knew if I was in credit or debt the whole time. I was even emailed by Marlina to say too busy to get one, please ask a neighbour?Heating never worked, just a plug in radiator. Mould in bedroom ect.After leaving they tried to claim most of my deposit with false claims. End of tenancy report said multiple items missing despite them later admitting they had these in their offices. Locks tampered with, carpet dirty, pet damage & much more. They even took photos at strange angles to make things look worse than they were.Lucky I took photos start & end of tenancy & The deposit protection ruled in my favour.I promise you it was in better condition when I left. I even showed the owner round who said he was happy I looked after it.During a final call to them I asked why they never mentioned anything to me if issues and they said it was company policy to only talk to their clients. I thought I was their client???????Disgusting behaviour. If you dare use them (especially this branch) Take photos people!!Ok rant over. I don’t normally moan but all the above & virtually saying I stole items, I had to comment.Good luck all
5/5
GoogleThe best agents I've ever dealt with!!! Always polite and friendly and keep me well informed throughout the whole process of selling my house. Nothing is too much trouble. A big thanks to Emily and Kirsty and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am very pleased with Martin & Co Lettings Hannah Maxfield has been very professional and has aways acted promptly with any enquires that I have had.
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