5/5
A very professional friendly and supportive agent. Quick to respond to any request
Agent replied · 14 April 2026
Thank you for the kind words Louise, we will always try to do our best and support our clients where needed!
Trusted Agent profile · Copnor Bridge
★★★★★
378 reviews across 2 platforms
11 Milton Road, Copnor Bridge, PO3 6AN
Chinneck Shaw's office in Copnor Bridge, at 11 Milton Road, is rated 4.8 out of 5 across 378 reviews on two platforms, including 377 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Chinneck Shaw, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Copnor Bridge office, from every platform, shown as written. First names only.
5/5
A very professional friendly and supportive agent. Quick to respond to any request
Thank you for the kind words Louise, we will always try to do our best and support our clients where needed!
5/5
The whole process of getting apartment from Chinneck Shaw Agent was seamless as long as we were able to provide all information required, plus Chinneck offers affordable and quality service.
Zainab & Josh, thank you for this glowing review. We're glad you had a good experience moving into your new rental in Fratton. We wish you all the happiness in your new home.
2/5
I contracted this agent for three months from May ‘24 to July ‘24. The marketing material was fine and initial communications were constructive, however, after going live with the property literally nothing happened. I found myself having to constantly chase the agent with phone calls and emails and there was virtually no input from them whatsoever. The property received no viewings at all within this period and eventually I gave instructions to remove the listing. Overall a most frustrating and underwhelming experience. I wouldn’t be inclined to endorse this agent nor would I be disposed to recommend them.
5/5
Many many thankx to merium. Happy to get new place.Thank you so much Merium
Thank you for your review Iqra - It makes Meriem happy getting people into their new home.
5/5
I rented a flat and lived there for 7 years. Glynis was the contact person in Chinneck Shaw and she was amazing always helped us about anything we required help.
Thank you for your lovely review Hatice of your time renting from us in Southsea. We wish you and your family the best of luck in your new home!
5/5
After 13 years, I have reached the end of my tenancy which was overseen by Chinneck Shaw Estate Agents. I would highly recommend them as Agents with a purpose & drive to resolve any issues promptly & efficiently. Collectively the team are friendly, approachable, professional individuals who genuinely care about the welfare of their tenants. Over the years, I have forged relationships, with Glynis in particular, who has made my departure from my flat as easy as my arrival...ensuring that the correct procedures were in place and offering support at a relatively emotional time for me.
Thank you so much for your review Karen. We were so sorry to see you go after renting your apartment in Southsea from us for 13 years! We really do wish you the very best in your new home and thank you for being a great tenant!
5/5
I have been renting a garage from chinneckshaw for a few months now. I requested the guttering on my garage to be repaired and this was done virtually instantly. Very fast and efficient service from Benny and the team. Would highly recommend.PositiveProfessionalism
Hello Joel, Thank you for your review, I am glad you are happy with the property management team and the garage you rent in Southsea. All the best for the future.
4/5
As a life long renter, I've often dreaded dealing with estate agents when I move home. Often, as a renter, your made to feel like nothing more than an end user and it seems the customer service is reserved for the landlord. This wasn't the case with Glynis from Chinneck Shaw. She has been informative, personable and approachable throughout the process. When we viewed the property it was clear she wasn't just slinging us the usual robotic sales pitch I've heard a hundred times before. She even mentioned a potential drawback to the property (very thin walls!) that she wanted us to consider. That honesty spoke volumes, I'm used to agents saying whatever they can to get the holding fee out of you. Glynis is a credit to the company, and our positive interactions with her were in no small part the reason we decided to move forward with the property in question. Been in a few days now and happy to report that they are still approachable and helpful even after the 'deal is done'. CheersPositiveProfessionalism
5/5
I have been renting a garage from chinneckshaw for a few months now. I requested the guttering on my garage to be repaired and this was done virtually instantly. Very fast and efficient service from Benny and the team. Would highly recommend.
Hello Joel, Thank you for your review, I am glad you are happy with the property management team and the garage you rent in Southsea. All the best for the future.
5/5
My first estate agent wasted two months, not selling the house, just getting me to reducing the price. Then I was recommended Chinneck the service was like chalk and cheese Tim advised me on best way to presenting the house better for photos and viewing On the first day of viewing the third couple to view the house make me an offer and I sold my house I wish I had gone with them at the start of this because I could have been moved Into a new house by now.
Hi Alan. Thank you. What a great review! The presentation of a property is often overlooked and with your help we were so pleased with the photos and virtual tour we produced for you! It clearly worked and we are so pleased to have helped you secure a buyer so quickly. We'll continue to monitor our buyers progress for you and with any luck you'll soon be up in the Highlands of Scotland!
5/5
I have been a tenant with Chinneck Shaw for more than13yrs. They are by far the most welcoming, competent agency around. They are always there and the end of a phone call ready to answer any questions and to help out with any issues with my property. Every one on the lettings side are so helpful and go out there way to help where they can. Unfortunately the property I was renting got auctioned off and I was unable to cover the new rent increase (not chinnecks fault) so had to move. I would defiantly recommend them to anyone who is looking to rent a property from them, it will be the best choice you make. Hopefully I will be back someday, thank you all for a great 13 yrs. Dave
Thank you so much for your kind review. Thank you for being such a great tenant over the 13 years you rented your flat in Portsmouth from us. Very best wishes for the future from all the lettings team at Chinneck Shaw
5/5
Tim found the perfect buyers for our house in what was extremely difficult personal circumstances. Communication was superb throughout the whole process and everything was gone through in detail. I cannot thank Tim, Toni and Chinneck Shaw enough for all their help and guidance, making a complex and stressful process so much easier.
5/5
Waoh,Chinneck Shaw awesome in terms of property letting. Chinneck shaw property is neat. Meriem is a top notch,she is always at her best relating with customers.
Hajarat, thank you for your kind words. We hope you are settling well into your new house. Thank your for renting from us.
5/5
Best service & Support from Chinneck Shaw.Thanks to Glynis Manager with wonderful service in term of my stay in the property. Awaiting to get one more tenancy contract from Chinneck Shaw.
Thank you for your kind works Muteeb and for being a great tenant. We will continue to look for your next home for you and your family. All the best Chinneck Shaw.
5/5
Thanks to Glynis and her team at Chinneck Shaw for the smooth management of my let property. It’s taken away the worry and stress - Karen
Thanks Karen, it has been a pleasure looking after your property in Southsea for you over the last 4 years, long may it continue. All the best from the Chinneck Shaw team.
5/5
i highly recommend this estate agent, whether you are looking to buy or rent, in the Portsmouth area. a very welcoming and friendly office, where there is no such thing as a stupid question. each member of staff I dealt with from day one, Sept 2019, until march 2024, was truly professional and a pleasure to deal with. thank you to one and all.
Thank you for taking the time to leave this review Ian. We really appreciate your feedback and kind words. Best wishes from us all.
5/5
We were lucky enough to buy a property that was up for sale with Chinneckshaw. We were dealing with Jamie who gave us updates throughout & kept us informed but we spoke to a few other members of staff in the office too who couldn’t of been more helpful! Nothing was ever to much trouble. We were always kept updated & they even called us the day after we had moved in to make sure everything was okay which I think is an amazing touch! Highly recommend & thank you for finding us our family home! Many thanks Ellie & Sam
5/5
Excellent experience with all the team at Chinneck Shaw for the sale of my flat. Very helpful trustworthy advice from years of knowledge. They have a Sales Progressor who keeps in contact with all parties - buyer, seller, solicitors etc to ensure everything stays on track.
5/5
Tim and his team were very professional, responsive and efficient, dealt with all enquiries promptly, arranged additional site visits as well as surveys, all round excellent service, well done and many thanks to Chinneck Shaw Portsmouth!
Hi Lucas. Thanks so much for that great review! We are so pleased to have helped you complete your purchase here in Portsmouth. All in all we love dealing with anything property related here so may we wish you all the very best for the future. Best regards from all of us at Chinnecks.
5/5
Thankyou Glynis. You were always so patient and fair during my 8 years of renting accomodation with Chinneck Shaw. I really appreciate your speedy responses and that you actually did get things fixed or sorted. Thankyou.
Thank you so much Luci for your kind words, I hope you enjoyed your time renting with us in Southsea. All the best for the future, Glynis.
5/5
Jamie, Tim and Toni really went above and beyond to ensure the sale of our house went through as smoothly as possible from start to finish. The team are always quick to communicate with solicitors and ourselves, and nothing is ever too much trouble. Jamie really has shown compassion throughout, and has made this process as stress free as possible. The sale of our house was going through when I was heavily pregnant, and Jamie would first and foremost always ask how I was doing which my husband and I really appreciated, at what could be a very stressful time. We would highly recommend Chinneck Shaw to anyone wanting to sell their property as you will be well looked after! Thank you for all that you have done for us.
Hi Rhiannon. Thanks so much for your fabulous review! You and James were so patient with us and we were so pleased to have made the whole process as stress free as possible. It's been a long journey to get you moved and we are over the moon that you now have a lovely new home to settle into as a family. Better still, with babies first Christmas to look forward to and lots of happy memories to come! Our very best wishes for the future from all the team.
5/5
We were very happy with the service we received from Tim & the team during the sale of our property, they were very professional throughout. We would also like to say that Toni the sales progessor went above & beyond during what was a very long & frustrating process due to problems further down the chain. She could not have been more supportive. We would highly recommend using this agent.
Thanks so much for leaving us such a superb review Marion. We love helping people move home and it was lovely dealing with you both. Hoping you are settling into your new life up in Lincolnshire and may we wish you all the very best for the future. From all of us at Chinnecks.
5/5
I’ve been with Chinneck and shaw now for 15 years, if I’ve a problem they try to sort it out quickly and If there is a delay they keep in contact with updates. I’ve been with a couple of letting agents and chinnecks is definitely the best by far.
Thanks for your lovely review Kerry! Our team works really hard to look after our tenants, just as much as our landlords, so it's wonderful to hear. Thanks for being a great tenant!
5/5
I registered with Chinneck Shaw a couple of weeks ago as a first time buyer and thought Jamie was very helpful and listened to what I was looking for. I was shown round a property in Baffins by Will on Saturday and thought he was one of the best agents we'd had on a viewing, he was friendly, professional, very positive about the property he showed us and was one of the only agents that actually gave us a property brochure at the viewing. I would recommend that anyone looking to sell or buy to give Chinneck Shaw a call. Thank you both for all your help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chinneck Shaw's Copnor Bridge office has 378 reviews across two platforms: 377 on Google, 1 on allAgents.
Chinneck Shaw Portsmouth is rated 4.8 out of 5 across all 378 reviews, and 4.8 out of 5 on Google from 377 reviews.
Yes. In The Trusted Agent 2026 awards: Chinneck Shaw, Copnor Bridge won Gold.
Chinneck Shaw Portsmouth, 11 Milton Road, Copnor Bridge, PO3 6AN.