Chinneck Shaw Portsmouth reviews

★★★★★ 5/5

Google

I had a fantastic experience with Chinneck Shaw Estate Agents - Portsmouth and Southsea after a long and sometimes stressful search for the perfect rental property. Thanks to their support, I finally found my dream home, and I couldn’t be happier. A special thank you to Jamie and Ana Tudor, who were both incredibly friendly, helpful, and professional throughout the entire process. They really took the time to understand what I was looking for, kept me updated, and made everything feel smooth and straightforward. Their dedication and positive attitude made a huge difference. I highly recommend Chinneck Shaw to anyone looking for a reliable and supportive estate agency. Thank you again for helping me find the perfect place!

Anton · 11 April 2026

★★★★★ 5/5

Google

Shelly and the team at Chinneck have been amazing. I have used them twice once on my own and again for another property when I moved in with my partner. Always friendly and will always try their best to resolve any issues that crop up in a timely manner. Would definitely use them again in the future

Phil · 24 March 2026

★★★★★ 5/5

Google

I’m blown away with the service I have received from start to finish Jamie has been amazing. Any problems I have had have been sorted instantly. My emails are always answered quickly, I highly recommend if you are looking to rent

Holly · 24 March 2026

★★★★★ 5/5

Google

Tim Bourne & all the Staff at Chinneck Shaw,Portsmouth The Family would like to say a Massive thank you,for your Honest reliable advice & your outstanding professional & empathetic service. On valuation day we met with Tim at our late parents property& Tim gave us a fair honest valuation & outlined (very openly) the next steps,& what Chinneck could offer us. The Family were assured,that as a Family Business....The Emotional ties to the sellers & Family wishes,as important of finding the right buyer & price sale. I was born 61yrs ago in the property,& due unforseen circumstances we had to Let the property go. The team found the perfect Family link with the Buyers.....who knew me & My parents,...they would approve. Today the deal was completed,& tomorrow is my late mum's birthday,as l told the receptionist at chinneck today.... What a great way to end our chapter........ Continued success & Heartfelt thanks Mike Darnton

Michael · 25 November 2024

★★★★★ 5/5

Google

I had an excellent experience working with Ana Maria Tudor. From start to finish, she was incredibly professional, attentive, and genuinely committed to helping me secure a garage that met my needs. What stood out most was her responsiveness and clear communication, she kept me informed at every step and made the entire process smooth and stress-free. Her knowledge and dedication were evident, and she went above and beyond to ensure everything was handled efficiently. I truly appreciate her support and would highly recommend her services to anyone looking for a reliable and helpful professional. Thank you again for your outstanding work!

Catalin · 11 April 2026

★★★★★ 5/5

Google

Very happy with the services Chineckshaw provides. Particularly happy with Ana Tudor who has been efficient with ALL and ANY issues we have had thus far! Thank you Ana xoxo

Ruxandra · 11 April 2026

★★★★★ 5/5

Google

The process of renting the property with Chinneck Shaw has been great especially when a professional like Meriem provide service. She was exceptional in helping us find the perfect property. Her professionalism, knowledge, and attention to detail made the entire process smooth and stress-free. She was always available to answer our questions and went above and beyond to ensure everything was handled efficiently. We couldn’t have asked for a better agent and highly recommend Meriem for anyone in need of expert property assistance. Thank you so much

Hamza · 23 September 2024

★★★★★ 5/5

Google

Big thank you to Jamie for all the support he offered us as first time renters! We encountered a few problems but Jamie was always there to help and advise. ⭐️⭐️⭐️⭐️⭐️

Kayleigh · 14 March 2026

★★★★★ 5/5

Google

I was very new in Portsmouth 3years ago when house hunting for my family and it was very daunting. I met Glynis from Chinneck Shaw while viewing one of their apartments. Even though I didn't get that apartment, I ended up liking another another. I rented with Chinneck for almost 3years and I have nothing but good words for them. Anytime I had an issue in my home,it was sorted as soon possible. In that short time,I had new appliances installed when the old ones(albeit functioning) failed safety tests. Repairs were quickly sorted and if not in time,this was always communicated. I have now moved out of the country but I will highly recommend them anytime!!!

Salmac · 26 May 2024

★★★★★ 5/5

Google

Great experience, especially as I’m a first time renter, Jamie was great and very clear and helpful. Great service all round

Roger · 31 March 2026

★★★★★ 5/5

Google

I would like to express my gratitude and appreciation towards Lauren Macpherson of Chinneck Shaw, she is very professional, very humble and pays attention to details, very professional high quality service when assisting us, she has handled all our needs so efficiently, so swiftly and really goes the extra mile to ensure the things that need getting sorted in our household get sorted, the level of service myself and my family have received from Lauren is exceptional and I highly recommend her, when communicating with Lauren you feel you are dealing with the right person, it is really a pleasure dealing with Lauren, thanks Lauren for the top level service we have received. ⭐⭐⭐⭐⭐

Chantelle · 14 April 2024

★★★★★ 5/5

Google

Jamie went way above and beyond our expectations, working his day off and even messaging me whilst on holiday to ensure our house was sold and completed in record time. My house sold within two weeks of being marketed and the photos, video tour and viewings were outstanding. Having marketed with a local independent estate agent prior for seven months with time wasters, inappropriate viewers, incomplete chains and failing to secure a suitable buyer, we placed our faith in Chinneck Shaw. They are head and shoulders above any estate agent out there in terms of professionalism, marketing, keeping in touch and looking after their clients. I am absolutely delighted with their service.

Alison · 14 April 2024

★★★★★ 5/5

Google

The team of Chinneck Shaw Estate Agency was brilliant.The whole procedure of letting my apartment was super quick and simple.Property was rented for a long period of time and of course ,we have had some minor problems through all this years , which quickly were sorted out with a help of the team. Due to nature of my work I have to move away from Portsmouth ,but agency still providing good support to they customers.I would like to say huge thanks to Glynis , who is resending to me my private correspondence with important documents to my new adrress.I highly recommend them to anyone looking for top-notch real estate services!

Irina · 7 April 2024

★★★★★ 5/5

Google

We had been looking for a house since the beginning of the year. I made contact with Chinneck Shaw and Ollie came back to me so quickly and matched us with a number of properties in October. We were shown around by Tim who is extremely knowledgeable and was a breath of fresh air after dealing with many pushy estate agents for the past year. We received a call from Ollie shortly after our first viewings regarding a property coming onto the market and he booked us into view, it was perfect for our family and only 2 months later we are in ! Communication with Chinneck Shaw is really easy, and Toni kept us in the loop throughout the sale process and helped us chasing when needed. Thank you for all of your help guys!!

Emily · 18 December 2023

★★★★★ 5/5

Google

Recently sold my house through Chinneck Shaw. Would highly recommend them , very professional and helpful. Would like to thank Jamie for his help and advice. And would like to give a special thanks to Tim, who I think went above and beyond for me. While I was house hunting I had a couple of issues and Tim very kindly phoned the sellers estate agents on my behalf to help sort things out for me. Thank you for all your help. Ruth

Ruth · 2 December 2023

★★★★★ 5/5

Google

We chose Chinneck and Saw because I wanted honesty and integrity from our agent. And we got that in spades, after bad experiences with agents in the past the team were a welcome change to my norm. They sold the house after the second viewing and Toni kept us updated weekly, even when the chain went pear shaped, they fought hard to get it up and running again, and were always prompt in replying to our emails. We completed on Friday with our original buyer. The service Tim and the team provided was exemplary and I highly recommend these agent's.

Claire · 2 December 2023

★★★★★ 4/5

Google

Selling property is never totally without stress! But Tim at chinneck shaw delivers a calm and thoughtful approach to estate agency. Very professional and without the hard sale, rushing you into a deal approach either in the early stages of valuation and asking you to consider chinneck shaw as your agent or when negotiating the sale. Toni is on hand to make sure the sale keeps pace and provides updates during the process. Everyone at at the branch are friendly approachable and welcoming.

Janette · 30 August 2023

★★★★★ 5/5

Google

Lovely estate agent to work with on my purchase from start to finish. Tim handled the viewings and customer service side and Toni handled the sale process. Tim was always there to answer and queries and Toni was reassuringly by my side through the ups and downs of my own sale. 100% would recommend them and I would happily work with them if I were to sell in the future. Everyone is very pleasant and helpful.

Serena · 2 November 2023

★★★★★ 5/5

Google

I had a brilliant experience purchasing my property with Chinneck Shaw Estate Agents. They communicated clearly at every stage, handled any issues promptly, and always made sure I felt informed and supported. A special mention to Ben, who went the extra mile to help me even after completion. Truly outstanding service. Highly recommended.

Senay · 8 December 2025

★★★★★ 5/5

Google

Iv recently moved out of a Chinneck shaw property (studio flat)I lived there for just over 5 1/2 years just before Covid lockdown, the rent I was being charged was more than reasonable, I never had any issues, all repairs were dealt with in a timely manner, the only reason I moved out was because I badly needed a bedroom or I would have stayed, would definitely recommend ⭐️⭐️⭐️⭐️⭐️

Nick · 29 November 2025

★★★★★ 5/5

Google

My experience with chinneck Shaw estate Agents was AMAZING! I was searching for a property to purchase and I didn’t have a clue how to do so. I tried purchasing another property and the other estate agents in Portsmouth were not helpful. But with chinneck Shaw it was different, Jamie was the most helpful person I could meet. From the moment I booked a viewing to the completion of the purchase. He was always available and helpful throughout the purchase. Even when I had complications with solicitors who weren’t helpful in anyway. He was able to communicate and explain to me what the issues were. He was resourceful in many ways throughout the process. Secondly Toni was able to communicate with the vendor on my behalf perfectly. All the problem I had on my end, Toni was a straight line of communication who I could explain my complications and they could explain these worries to the vendor. Everyone at Chinneck shaw helped me with all my needs and the best of all is they were quick at solving my complains and I could complete the purchase in record time. I will recommend both vendors and buyers to purchase or sell their property with them. You will definitely not regret the experiences.

George · 8 April 2023

★★★★★ 5/5

Google

Curious, timely, efficient and caring. I called around 1500 different adverts to house myself and through 25 to 50 Estate agents. Not many cared about my situation, considering I was homeless, therefore having to have dss and with a pet rabbit. Ellie and the team were so helpful and understand and, in fact found me a home and I can never thank them enough. Great team and I would certainly recommend using them

Leone · 29 September 2023

★★★★★ 5/5

Google

I can’t thank Tim and Toni enough in the Tangier Road, Portsmouth office for their help and support with the recent sale of my property. Both of them were brilliant in keeping me updated, and nothing was too much trouble. Thank you for taking some of the stress away with your professionalism and outstanding customer service. I would not hesitate to recommend - The communication was good: and very easy to contact when needed

Anne · 13 July 2023

★★★★★ 5/5

Google

Fantastic letting agent. After having a terrible experience with another Portsmouth-based letting agency I’d lost all my faith in letting agents. In December my partner and myself found a property and called to enquire and the lovely lettings/estate agent Glynis very kindly showed us round on her day off on a Saturday as she was going to be in the area. Such a lovely gesture that really sums up the extra mile the team go to. Moving forward with renting property, we have been there six months and have only had one issue; our boiler stopped working at 4:45pm going into a bank holiday. I panicked expecting to be without heating or hot water for the weekend but the other lettings/estate Joe who manages our property sorted for an engineer to be with us before 5pm. We have had no major issues but I’m sure if we did, the team would sort it swiftly - any small queries I have Joe is on the end of the phone within minutes to help answer them. Both Glynis and Joe are a credit to Chinneck Shaw and have restored my faith in letting agents! I’d highly recommend Chinneck Shaw to anyone looking to rent a property; we moved in just before Christmas so you can imagine December was a very stressful time however the knowledge and kindness of the team made the experience so much less stressful than I imagined. Thank you so much!

Mavis · 29 October 2022