Every review we hold for the Copnor Bridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you for a seamless and great tenancy from start to finish. All members of your team throughout my time renting through yourselves have been very attentive to any queries I may of had. Special shoutout to Glynis, who has been an absolute star whenever I have spoken or dealt with her.
Thanks again, much Appriciated.
Aaron · 25 June 2024
Agent replied · 24 August 2024
Thank you for you kind review Aaron. You've been a great tenant and we'll be sorry to see you go. Good luck in your new home.
★★★★★ 5/5
GoogleWe bought our house through Chinneck Shaw and we were really impressed and thankful for their great service. We viewed the house multiple times with Tim who was so knowledgeable about the whole property and offered some great advice from his experiences. The communication throughout the buying process with Toni was excellent and again she was so knowledgeable it made a difficult process easier for us. We would definitely recommend Chinneck Shaw Estate Agents.
N · 8 May 2023
Agent replied · 7 July 2023
Thanks so much for your kind words and we are so pleased to have helped you both find your first home! It's such a great location being so close to Bransbury Park and Southsea seafront that we are sure you'll love living there. Our very best wishes from all the team at Chinnecks.
★★★★★ 5/5
GoogleThe team at Chinneck Shaw were simply amazing from start to finish. Our sale was a bit more complicated and we received support and communication throughout which made everything much easier. The team truly put their love, time and thought into selling our flat and I’ll be forever grateful. A big shoutout to Lizzie and Jamie who were instrumental in this so thank you from all of us. Highly recommend without a doubt! ⭐️
Chrissy · 8 April 2023
Agent replied · 7 July 2023
Hi Chrissy. It was so lovely dealing with you and we couldn't be happier knowing that everything went through all okay for you. We are sure you are already enjoying life in your new home so may we wish you all the very best for the future. The team at Chinnecks.
★★★★★ 5/5
GoogleWe purchased our first property through chinneck shaw, from the moment Tim showed us round one property he knew what we wanted and found us our forever home , despite the purchasing period being longer than expected (not due to Chinnecks) Toni kept us updated through out the whole process. She was absolutely amazing and thanks to her we knew exactly what was going on at all times. We got our keys two weeks ago and are so pleased. We would absolutely recommend Chinnecks and if we ever decide to sell in future will certainly be using themPositiveResponsiveness, Professionalism, Value
Tasha · 25 August 2022
Agent replied · 7 July 2023
Thanks so much for your lovely review. This one did take a while didn't it but we are sure it's been worth the wait for you both. Looking forward to bumping into you both in Tangier Road to find out how you are getting on with the renovation! All the very best for the future. Tim, Jamie, Lizzie & Toni
★★★★★ 5/5
GoogleWe were buyers from Chinneck Shaw not sellers so we weren’t paying them anything. Nonetheless their service to us was superb. Tim was particularly helpful and knowledgeable about the area we were buying in. We never ever got the ‘hard sell’ from anyone in the team. They were all highly professional and listened to our needs and genuinely tried to match our house viewings to them. We never felt we wasted our time. Sadly too many of the other estate agents we dealt with were of the ‘if you don’t get an offer in today it’ll be gone’ style. Like playing Russian roulette. Consequently, we have just become the proud owners of our new house with no little thanks to Tim, Toni, Jamie, Wills and the rest of their team.PositiveResponsiveness, Professionalism
Jerry · 25 August 2022
Agent replied · 7 July 2023
Hi Jerry. Thank you so much for leaving us such a lovely review. It was our pleasure to help you with your property search and we are so pleased that the purchase went through so smoothly. Our very best wishes to you for the future from all the team at Chinneck Shaw.
★★★★★ 5/5
GoogleHighly recommend!!! Best estate agents in Portsmouth. The team handled the sale of our house with such proffesionalism and care throughout the process. As an example, we have a small dog who gets stressed out by people he doesnt know being in the house and so we took the dog out for the day whilst the team at Chinneck Shaw managed to fit all our viewings into one day. Sale agreed on the day of the viewings!! Very happy customers :) Cannot thank Jamie, Tim, Lizzie and Toni enough for all their hard work!
Joel · 11 August 2022
Agent replied · 7 July 2023
Hi Joel, Thanks very much for your fantastic review and we are so pleased to have helped you move home. Best regards for the future from all of us at Chinnecks.
★★★★★ 5/5
GoogleTim and his team at Chinneck Shaw Estate Agents have been so efficient and helpful in selling our rental property in Portsmouth,
We don't live in the area and so communication is key and we were informed every step of the way with regards to the progress of the sale.
Could not have been better: would definitely recommend
Gail · 7 April 2024
Agent replied · 24 August 2024
Hi Gail. Thanks so much for your wonderful review. We are so pleased things went through smoothly as planned and our best wishes to you both for the future.
★★★★★ 5/5
GoogleWe cannot thank Jamie and all the team at Chinneck Shaw enough, for all their hard work and efforts in helping us find our first home.
The market was insanely competitive and we had started to lose faith in ever having an offer accepted. Chinneck Shaw never gave up on us and went above and beyond to secure us a viewing in one of our preferred areas, resulting in a successful offer.
Thanks again,
George & Amelia
George · 9 November 2022
Agent replied · 7 July 2023
Hi George, Amelia. Thanks for your lovely review and indeed in your patience and trust while we tried to find you something! We love what we do so it's always nice to help someone buy a home in the area they love and in time for Christmas! All the very best from all of us at Chinnecks.
★★★★★ 5/5
GoogleJamie is very knowledgeable and very professional in what he does. From the first time I met Jamie, I told my partner Paul that I have a good feeling about him. True enough I was not wrong. Jamie is honest, sincere , kind, and helpful which shows true compassion which you cannot find in any estate agents nowadays. Jamie has not given up looking out for properties for me to buy my forever home. He presevere to search and look out for properties for me. He is so patient and very focus to meet my demand. So happy, in the end, on 21st March, 2022, I finally got the keys to my forever home. It was such a wonderful feeling. I definately recommend Jamie from Chinneck Shaw to anyone. Thank you so much Jamie and thank you too to all the teams of Chinneck Shaw. You are amazing!
Stella · 7 July 2022
Agent replied · 7 July 2023
Hi Stella. Thank you for your review ! We hope you enjoy your new home and if you need anything, give Jamie a call.
★★★★★ 5/5
GoogleI would like to say a huge Thankyou to Tim, Toni and the team at Chinneck and Shaw. From my phone call and first meeting with Tim, I felt safe in the knowledge that my dad's house would be dealt with by the right person and nothing was too much trouble, from finding the right people when the house was put on the market, right up to today when the couple will get their keys to their new home, this process has been as smooth as it possibly could be under the circumstances, Tim has been guiding me through the process, he is a very polite, professional, helpful gentleman. Toni kept me up to date regularly, which was extremely helpful. I would highly recommend Chinneck and Shaw.
Alison · 7 July 2022
Agent replied · 7 July 2023
Hi Alison. What a lovely review, thank you so much! We were so pleased to have helped you sell your Dad's property and to such a nice young couple too who we are sure will love living there over the years to come. We love what we do here in Portsmouth & Southsea and may we wish you and your family all the very best for the future. All the team at Chinnecks.
★★★★★ 5/5
GoogleChinneck Shaw sold our house and I couldn't recommend them higher.
From the outset we felt our agent Tim was honest and well experienced. Tim kept us on course through the sale advising the best solutions to sell the house.
After the sale was agreed Toni kept us well informed during the conveyancing process and promptly replied to emails.
Tim and Toni were our main contacts during the move but we were impressed by everyone we contacted at Chinneck Shaw.
David · 7 July 2022
Agent replied · 7 July 2023
Hi David, Laura, Thanks so much for your great review! We loved your home but with it getting too small for you as a family we were so pleased to have helped you move into a larger home. Our very best wishes to you all for the future and if you ever fancy a move again then we'd love to help you! Our very best wishes from all of us at Chinnecks.
★★★★★ 5/5
GoogleFantastic letting agent. After having a terrible experience with another Portsmouth-based letting agency I’d lost all my faith in letting agents. In December my partner and myself found a property and called to enquire and the lovely lettings/estate agent Glynis very kindly showed us round on her day off on a Saturday as she was going to be in the area. Such a lovely gesture that really sums up the extra mile the team go to. Moving forward with renting property, we have been there six months and have only had one issue; our boiler stopped working at 4:45pm going into a bank holiday. I panicked expecting to be without heating or hot water for the weekend but the other lettings/estate Joe who manages our property sorted for an engineer to be with us before 5pm. We have had no major issues but I’m sure if we did, the team would sort it swiftly - any small queries I have Joe is on the end of the phone within minutes to help answer them. Both Glynis and Joe are a credit to Chinneck Shaw and have restored my faith in letting agents! I’d highly recommend Chinneck Shaw to anyone looking to rent a property; we moved in just before Christmas so you can imagine December was a very stressful time however the knowledge and kindness of the team made the experience so much less stressful than I imagined. Thank you so much!
Mae · 7 July 2022
Agent replied · 7 July 2023
Hello Mae, Thank you so much for your kind review about our property management and lettings team for the property you rent in Southsea. We wish you both continued happiness in your new home.
★★★★★ 5/5
GoogleChinneck Shaw sold my house and I was lucky enough find my purchase property with them too and I cannot recommend them highly enough!!
From the outset they are professional when valuing your home, the photo's make your home look amazing to give you the best chance of selling quickly from the outset and the team are in constant contact with you, arranging viewings and giving you clear honest feedback, whilst searching and finding your next home.
I had a very difficult, time consuming chain and Tim and Toni were just fantastic, they couldn't be more reassuring, kept me on track when I thought things were going south and kept me calm when things got stressful.
Cant thank you guys enough and will always recommend this company.
Nicky · 7 July 2022
Agent replied · 7 July 2023
Thanks so much for that wonderful review Nicky! We are so pleased to have helped you both move and can't wait to see what you do to your lovely new home here in Baffins. Our very best wishes to you both from all the team here at Chinnecks.
★★★★★ 5/5
GoogleWe have rented a property from Chinneck Shaw for the past 5 years and they have been superb from day one! Any problems that we've had have always been dealt with very quickly. Emails are responded to the same day. I think the thing that sets them apart from other agents is that they have a lot of integrity. Joe is our main contact at Chinneck Shaw and nothing has ever been too much trouble. Their service is fantastic. They are really nice, genuine people which goes a long way as it's becoming a lot rarer nowadays. I find the contractors they work with to be the same - very friendly, decent people.
We have now purchased our own home, but when we eventually sell it Chinneck Shaw are the agents we will be using. They go above and beyond, cannot praise them highly enough. Thank you for everything you do.
Rachel · 7 July 2022
Agent replied · 7 July 2023
Thank you Rachel. That 5 years went all too quick, I still remember you moving in. I hope you have all settled into your new house and it wasn't too much work in the end. Wishing you all the best for the future. Glad you will keep us in mind, my sales colleagues will be all too happy to help when you decide to move again. Thanks Joe.
★★★★★ 5/5
GoogleWithout doubt the best estate agents around. From the very start of our buying journey, Tim has gone above and beyond to help us find our home. We couldn’t be more grateful for his time and efforts over the last year. We’ve finally found our first home thanks to Tim and Chinneck Shaw. The most patient, helpful and kind estate agents around I couldn’t recommend them more. We look forward to using your services again in the (distant!!) future.
Rosie · 7 July 2022
Agent replied · 7 July 2023
Hi Rosie. Wow, what a fantastic review! Thanks so much. We were on a mission to find you and Brad something and are so pleased it all worked out for you. You'll have a show home once you've finished working your magic so do keep in touch as we'd love to see it again! Our very wishes to you both for the future. All of us at Chinnecks.
★★★★★ 5/5
GoogleI would like to thank Chinneck Shaw Estate Agents and especially Meriem for their professionalism and availability during my search for a rental apartment, which I found quickly thanks to them. They were, and they are now, as managing agents, very flexible and accommodating regarding our requests and always ready to help.
Thankyou 😊
Roberta · 26 May 2024
Agent replied · 24 August 2024
Thank you for your wonderful review Roberta. We wish you much happiness in your new home!
★★★★★ 5/5
GoogleAm proud of being a tenant in one of the properties managed by your comp
any. I always enjoyed swift response to my house maintenance requests.
This is great, please keep up with your good service delivery to your clients amidst all odds. Lateef
Lateef · 24 March 2026
Agent replied · 14 April 2026
Thank you for your kind words, Lateef!
We will try our absolute best to continue providing outstanding service to all our clients. … More
★★★★★ 5/5
GoogleI have been with Chinneck Shaw for 6 years as a tenant. Top marks , easy to access, quick to respond, look after tenants well, flexible. Glynis is always helpful! Would recommend to family and friends. If life will bring me back to Portsmouth, they will be my first point of contact.
Maks
Maksims · 21 April 2024
Agent replied · 28 April 2024
Maksims, thank you so much for your positive review, you were great tenants for a number of years and it was a shame to see you go, we wish you the best of luck in your new home.
★★★★★ 5/5
GoogleI 1st used chinneck and Shaw over 30 years ago buying my house . I have since sold 2 houses via them . They are a local independent well established estate agent.
Tim and toni were both friendly knowledgeable and professional, ensuring a smooth selling of my nan's house. The communication and service were excellent giving a personal and individual service . I highly recommend Tim and all the team .
Anita Fisher
Anita · 10 October 2022
Agent replied · 7 July 2023
Hi Anita. It was lovely dealing with you again and we are so pleased everything went so smoothly with your Nan's home. We love selling homes and quite often go far beyond Portsmouth & Southsea so if you ever need us for anything property related then we'd love to help you! Our very best wishes to you for the future from all of us at Chinnecks.
★★★★★ 5/5
GoogleThis is an honest review!
I have used many agents or home letting agencies; they all seem to be friendly and professional at the start but that’s just a gimmick.
Chinneck Shaw on the other hand are indeed a group of people who are professional in their dealings, polite, HONEST, and have good listening ears.
Kudos to Glynis Wheeler and team 👍.
Emoche · 30 August 2023
Agent replied · 29 October 2023
Emoche, thank you so much for your wonderfully kind words!! We're so pleased you've been happy with our service moving you into your new apartment in Portsmouth. We all really hope you will be very happy there for a long time to come!
★★★★★ 5/5
GoogleI have experience of both the sales and lettings teams at Chinneck Shaw and have been impressed with their professionalism and efficiency throughout. They are knowledgeable, helpful and have always given straightforward advice and guidance to ensure that all parties are aware of the sales/lettings processes and keep well informed. I would recommend this estate agents for anybody looking to buy, sell, let or rent in Portsmouth and surrounding areas. I would particularly like to thank Jamie and Glynis for their hard work and assistance over the last few months.PositiveProfessionalism
Freya · 25 August 2021
Agent replied · 7 July 2023
Hi Freya, Thank you so much for your positive review. We look forward to continuing to work for you in the future. Thanks.
★★★★★ 5/5
GoogleIf there was a higher value than 10 out of 10 the staff at Chinneck Shaw would be 1,000!!! We put our house on the market in January 2020 initially with a different agent. A few weeks of being on the market with very view viewings, we viewed a house which we fell in love with that was being advertise by Chinneck Shaw. We met with Will and explained our circumstances regarding the agent we were using. Always being professional Will gave us some advice and hoped we sold out house quickly. The next day we put in an offer which was accepted on our dream house. Later that day I had a phone call from Will as he felt very passionate about helping us sell our house and gave me lots of advice about how we can advertise our house to its maximum. Eventually we were able to leave our current agent and move to Chinneck Shaw and I have to say we have never looked back. Sadly because of the pandemic we had to sell our house 3 times but we finally moved into our dream house in August! The photos that Jamie from Chinneck Shaw took were far more professional that our previous agent, we had approximately 10 viewings between February and July which considering we were in lockdown from March until May is quite a few. We were always kept informed by Will, Jamie or Tim and they were always very courteous, pleasant and spoke honestly during any updates we received which were very regular and always after a viewing. They worked tirelessly to sell our house so that we could keep the house of our dreams. Not that we plan to move for a long time but if we did, we wouldn't hesitate to contact Chinneck Shaw. Thank you for all your efforts and I would not hesitate to recommend Chinneck Shaw as an agent.PositiveResponsiveness, Professionalism
Beci · 25 August 2021
Agent replied · 7 July 2023
Wow! What a lovely review Beci. Thank you so much! It only seems like yesterday that we helped you buy your old home! We love what we do here and are as pleased as punch that we helped you all move to your new home in Milton. No doubt we'll bump into you at some point locally but in the meantime, our very best wishes to you all for the future.
★★★★★ 5/5
GooglePurchased our first home with the help of Tim. He was incredibly helpful, knowledgeable, informative and friendly. He always come back to us quickly and was happy to help with all of our questions and requests. Thank you Tim.
Lauren · 9 November 2024
Agent replied · 9 December 2024
Hi Lauren. That's such a lovely review. Thank you! We are so pleased to have helped you both buy your first home and wish you many happy years there to come. Kindest regards from all the sales team at Chinnecks.
★★★★★ 5/5
GoogleThe lettings team at the Portsmouth branch, in particular Glynis, have gone above and beyond to help me secure a nice home. The professional and friendly attitudes of put me at ease and helped me get through a tough time but making finding my new home easy. Gylnis then came to my rescue on a Saturday when I had issues with me heating, I had an engineer out within a few hours. I have dealt with Chinneck Shaw in the past and having rented in Portsmouth for the last 10years I can honestly say this is the best service I have had, well done to everyone at Chinneck Shaw.
Jackie · 7 July 2021
Agent replied · 7 July 2023
Thank you for your lovely review Jackie. We are happy that all was sorted quickly and glad to be of assistance. We hope you are settling in well to the new home and wish you all the best. Thanks, Glynis.
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