Every review we hold for the Copnor Bridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you so much to Toni and the team, you’ve been such a huge help even though we are not really your clients- you have done so much more to keep us in the loop than our own estate agents! Whenever we come to sell again again will definitely be using Chinneck Shaw as we can see what a fantastic job you all do there.PositiveResponsiveness, Quality, Professionalism
Karen · 25 August 2021
Agent replied · 7 July 2023
Hi Karen. Thanks so much for your fab review! We love what we do here and are so delighted you have been happy with our service. Not forgetting that lovely home you have just bought so our very best wishes to you all for the future. All the team at Chinnecks.
★★★★★ 5/5
GoogleWe would highly recommend using the team at chinneck shaw. Today we had the pleasure of meeting Tim who was very professional, genuine with a very friendly manner showing us two of their current homes they have on the market. He made us feel relaxed and still safe in these unprecedented times. Thank you Tim and the rest of the team from chinneck shaw. Lewis and AmyPositiveResponsiveness, Quality, Professionalism, Value
Lewis · 25 August 2020
Agent replied · 7 July 2023
Thank you for leaving such a lovely review. It has been a challenging time to make sure our staff and our clients are safe. We are so pleased we managed to make you feel as you did. Looking forward to catching up after the weekend to find out how your house hunting is going! Lizzie
★★★★★ 5/5
GoogleThe process of renting with Chinneck Shaw has been great, it's extremely easy to book a viewing and complete referencing for your applications. The only thing that has slightly hindered our experience was that it was occasionally difficult to get hold of somebody to complete paperwork in regards to having a pet. However, once this was sorted everything has gone smoothly and we are very happy with the service provided by the very lovely staff at Chinneck Shaw!
Dalila · 3 August 2024
Agent replied · 24 August 2024
Thank you for your review Dalila. We wish you and Oliver lots of happiness in your new home!
★★★★★ 5/5
GoogleI recently viewed a property with Rufus at Chinneck Shaw, and the experience was excellent. The communication was quick and seamless, making it easy to book the viewing. Rufus was very friendly, patient, and knowledgeable during the viewing, providing valuable insights. Definitely one of the best estate agents to deal with in Portsmouth for outstanding customer service.
Bailuo · 19 October 2024
★★★★★ 5/5
GoogleFabulous management company. They build good working relationships with both tenants and owners. Efficient, friendly and approachable. Its a yes from me 😊 …
Sarah · 31 March 2026
Agent replied · 24 August 2024
thank you Sarah, it makes a big difference when we have engaging leaseholders that are happy to work with us to make changes are required.
★★★★★ 5/5
GoogleI must confess, My experience with Chinneck Shaw is the best I have seen so far, a friend recommended them to me, the service was top notch, I would recommend them anytime any day. Am grateful, thanks Meriem you are the best.
Aigbose · 2 December 2023
Agent replied · 1 January 2024
Thank you for this lovely review Precious! We hope your move goes smoothly. Enjoy your new home.
★★★★★ 5/5
GoogleWe had the pleasure of working with Chinneck Shaw again recently, and we were thoroughly impressed with the level of professionalism and dedication that they demonstrated throughout the entire process of selling our property. Tim, Glynis, and Jamie were exceptional in their willingness to go above and beyond to ensure that everything went smoothly and efficiently.
Their knowledge and expertise in the local market were evident from the beginning, and they provided valuable insights and guidance that helped my wife and I to make informed decisions. They were always available to answer any questions that we had, and they kept us informed of any developments throughout the process.
In short, they ensured that we experienced a stress-free process.
Overall, I would highly recommend Chinneck Shaw to anyone looking to buy or sell a property in the Portsmouth area. Their commitment to excellence, attention to detail, and exceptional customer service make them stand out from the rest. Thank you, Tim, Glynis, and all of your team, for all your hard work and dedication, you truly went above and beyond, and we appreciate everything that you did for Deborah and I.
Mark · 7 June 2023
★★★★★ 5/5
GoogleVery impressed with this Estate Agency. Ana Tudor has looked after my property for many years and is very reliable and helpful
Kunle · 7 April 2026
Agent replied · 14 April 2026
Thank you for the kind words. As an independent estate agency we really appreciate positive reviews.
★★★★★ 5/5
GoogleGreat service from Tim Bourne, who achieved the full asking price for my property. Toni Green was very helpful throughout the sale and purchase process. I would recommend Chinneck Shaw in the future.
Grant · 7 April 2024
Agent replied · 24 August 2024
Thanks very much for your wonderful review Grant! All the very best to you both for the future in your new home. From all of us at Chinnecks.
★★★★★ 5/5
GoogleRecently moved into a new rented property and I cannot thank Glynis and the team enough for how amazing they have been! Helped us to move from one property which wasn’t the best to an amazing place. We are so thankful for everything, amazing customer service and very quick with any problems etc. Thank you!
Jordan · 7 July 2022
Agent replied · 7 July 2023
Hi Jordan, We hope you are both settling in well, and Drago of course! Thank you for the lovely comments.
★★★★★ 5/5
GoogleWe received a wonderful service from the Sales Team and give special thanks to Tim and Toni for their attention to detail and for the time they spent dealing with the sale of my late mother's property. Nothing was too much trouble and we would recommend them to anyone wanting to sell or buy property.
Freda · 7 July 2022
Agent replied · 7 July 2023
Hi Freda. Thanks so much for your lovely review. We are so pleased to have sold your late mother's house here in Portsmouth and to such a lovely young couple too. They were over the moon when we gave them the keys to their new home! Our very best wishes to you for the future. All the team at Chinnecks.
★★★★★ 5/5
GoogleI have found Chinneck Shaw extremely helpful and professional in all dealings I have had with them. Accommodating to the extreme!!
C · 24 March 2026
Agent replied · 14 April 2026
Thank you Clare for taking the time to leave us a 5 star rating. As an independent agent we rely heavily on customer reviews. This is much appreciated.
★★★★★ 5/5
GoogleAmazing customer care by Chinneck Shaw. Especially Meriem who was particularly very helpful to meet all my needs. Thank you!
Henrietta · 20 October 2024
Agent replied · 9 December 2024
Thank you Henrietta. We hope you'll enjoy many happy years in your new home.
★★★★★ 5/5
GoogleBrilliant communication and customer service. Happy customer for over 14 years and really sad we had to move away. We thank them for everything.
Shir · 14 February 2026
Agent replied · 14 April 2026
Dear Shir, thank you so much for your lovely review! You've been great tenants over the last 14 years and truly sad to see you go. Wishing you all the very best in your new home. Shelley
★★★★★ 5/5
GoogleI've been a loyal client of Chinneck Shaw for almost a decade now. Despite being based in London, my investment focus led me to establish a portfolio of single lets in Portsmouth, starting with my first property purchase through them. Since then, they've continued to serve as my trusted letting agent, and the partnership has been seamless.
I can't speak highly enough of the team at Chinneck Shaw. Their attention to detail, reliability, and accessibility have consistently impressed me.
I wholeheartedly recommend Chinneck Shaw for letting services, property sales and purchases.
Jamie Shepherd
Jamie · 28 February 2024
Agent replied · 28 April 2024
Jamie, thank you so much for your kinds words, we all really appreciate it. It's been a pleasure helping you market your properties and find tenants over the years and we look forward to continuing to do so. Best wishes from all the Lettings Team.
★★★★★ 5/5
GoogleTheir service is very good and I find Yas extremely helpful whenever I have an enquiry or problem.
Gabrielle · 24 March 2026
Agent replied · 14 April 2026
Gabrielle, thank you for sharing your experiences with us, we love to hear our clients feedback relating to the services that they receive.
★★★★★ 5/5
GoogleJamie and team sold my Mums property in Southsea as she needed to go into a Care home. It was a difficult time for everyone but the team did a great job, communication , updates on progress was excellent and couldn't recommend the team highly enough. Thank you all again. John
John · 7 July 2022
Agent replied · 7 July 2023
Hi John. Thanks so much for taking the time to leave a review. Living out of the area this must have a daunting prospect for you so we are really pleased to have helped you and your Mum. Our very best wishes for the future. All the team at Chinnecks.
★★★★★ 5/5
GoogleLauren was very very helpful. She answered all our questions and explained everything well. Was quick with responses and patient with us. Thank you.
Mark · 25 June 2024
Agent replied · 24 August 2024
Thank you for your review Mark! We hope the garage serves you well.
★★★★★ 5/5
GoogleVery friendly and efficient organisation - accommodating to deal with as an estate management company.
Robert · 31 March 2026
Agent replied · 14 April 2026
Thank you Robert, we do try and ensure that we have a collaborative working relationship with the estates that we manage, it makes a huge difference to being able to engage and undertake works as necessary.
★★★★★ 5/5
GoogleI have been very impressed with Chinneck Shaw from the very first Viewing that I had with Tim a few months ago. He is very professional and good at his job but he is also very friendly and nothing is too much trouble for him. The same can also be said for Toni who has gone through the process with me. She, also, is very professional and friendly and has always kept me up to date with how things are progressing and I know I can contact them about anything and they will do all they can to help me.
Janet · 2 December 2023
Agent replied · 1 January 2024
Hi Janet. Thank you so much for such a wonderful review! We are so pleased to have helped you move home and are very much looking forward to giving you your keys soon so you can have those lovely new carpets fitted before you move in. Our very best wishes to you for the future from all of us at Chinnecks.
★★★★★ 5/5
GoogleI received an excellent service and could not fault anything with Chinneck Shaws letting service. From my first contact to after moving in service all my queries were dealt with immediately, Glynis was brilliant and sorted out lots of things for me with a happy resolution to all. 1st Class and would definitely recommend.
Kathryn · 7 July 2021
Agent replied · 7 July 2023
Thank you so much for the positive review. Although we had a few initial teething problems, it all worked out in the end. Thanks again Glynis
★★★★★ 5/5
GoogleMe and my partner have been students in the city since 2015 and Chinneck Shaw are by FAR the friendliest, most helpful and most sincere estate agents around. Couldn't have asked for a better company to buy our first home from. Thanks to Tim, Toni & Jamie!
Rb · 7 July 2022
Agent replied · 7 July 2023
Hi Rosie. Your lovely review just made our day! We love helping people move here in Portsmouth & Southsea and are so pleased to have helped you both buy your first home. Do keep in touch to let us know what improvements you make and in the meantime, our very best wishes for the future. From all of us at Chinnecks.
★★★★★ 5/5
GoogleFriendly staff and easy to deal with understanding when a problem arises and quick to sort it out
Very informative when asking questions about property also give you a really good amount of time to make you aware if rent is likely to go up and when maintenance inspections and gas checks are to be carried out
Fieval · 15 December 2025
★★★★★ 5/5
GoogleFirstly i would like to thank Glynis and the entire lettings team of Chinneckshaw for being so cooperative and helpful.
I had a very smooth onboarding in my new rented apartment and all credit goes to Glynis and team.
My best wishes to the entire team.
Aniruddha · 11 August 2022
Agent replied · 7 July 2023
Thank you Aniruddha for your kind review of our lettings and property management team. We wish you and your family all the best in your new flat in Southsea.
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