Pattinson Estate Agents Consett reviews

★★★★★ 5/5

Trustpilot

We sold our late mum's house at auction…

We sold our late mum's house at auction through Pattinson's. Darren Porter impressed us from the outset and provided us with professional guidance.

Sue · 10 July 2026

★★★★★ 5/5

Trustpilot

Thank you Dan!

We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute joy to deal with. Dan did a great job of marketing our property, so much so that we were made an offer less than a day after it went live! Sue and her team in the Houghton branch were friendly and efficient when dealing with any of our questions and as having not done this before we were made to feel reassured and they guided us through the whole process. Would definitely recommend. Thank you Dan and team!

Carl · 18 April 2024

★★★★★ 5/5

Trustpilot

Very impressed …

Very impressed with both the efficiency and professional way our sale was deskt with. Regular updates and sound advice. Would certainly recommend

Zie · 15 July 2026

★★★★★ 5/5

Trustpilot

Excellent experience

Excellent experience. Professionals with excellent understanding of the local area. Very responsive.

Abraham · 18 September 2026

★★★★★ 5/5

Trustpilot

Consett Team

I bought a house (end of 2023) using an online auction - which was a whole new experience! The auction team were really helpful supporting me through that. The team at the local branch in Consett were still involved with viewings and getting the purchase to the finish line. The whole team was invested and provided excellent customer service. The agent managing this was Stephen - he was friendly, professional, and tenacious in his work. Without Stephen going above and beyond to get this completed (by Christmas) I doubt I would have my new house! I am grateful to him for all his efforts and for communicating throughout to keep me updated. Thank you!

Tracy · 15 April 2024

★★★★★ 5/5

Google

Ive rented my property through Pattinson's Estate Agents recently and Nicola Vicarage was the person I dealt with. She was professional, considerate of my situation and fantastic throughout the whole process. She worked hard and answered all of my questions promptly and kept me updated the whole time. Nicola helped and reassued me and made the whole process smooth and easy. I am so happy with the excellent service she and the company provided.

DGS · 24 July 2024

★★★★★ 1/5

Trustpilot

Pattinson Agency in North Shields is the WORST agency.

Pattinson Agency in North Shields is the worst agency i ever dealt with. They are very unprofessional and the communication between the agent Jake Patterson and Sarah the referencing team was awful. It took them over a month to do the paperwork in order to rent me a flat and i was asked from Jake to chase my employer and guarantor as they were very busy and did not have the time to do their job. I am 6 months pregnant even though i told the agent Jake as i am dealing with a very stressful situation what they did to me it was DISGRACEFUL. After a month with all the paperwork when i was contacted by the agent Jake that i was gonna move in and a couple of minutes he calles back saying that the landord is not willing to rent the property i was shocked. All i have to say is to whoever reads this review you have to seriously think before dealing with PATTISONS AGENCY. SHAME ON YOU offering this kind of poor service and also putting people in such a stressful situation you should not exist as a company.

Besa · 12 September 2020

★★★★★ 1/5

Trustpilot

Discriminate against non-local buyer

They allowed me to bid for a property that I couldn't view as I do not live in the area and intended to purchase the property as an investment. I was told my bid was the highest and in normal circumstances, it would have been accepted. But because I have not viewed the property in-person, it was rejected. If that's the case, why waste my time with all the researches I have done and allowed me to put a bid for the property only to tell me it would have been rejected anyway as I have not view the property in-person. To further rub salt into the wound, they emailed me more properties on sale for me to bid as if I am stupid enough to go through this agent again to have my bids on other properties to be rejected as I won't be able to view those properties in-person anyway. They should put a sign on their door, we only do business with locals.

Wilson · 19 December 2024

★★★★★ 1/5

Trustpilot

Everything it's been a total nightmare…

Everything it's been a total nightmare dealing with them ,I've been waiting 8 weeks to view the property and still waiting for them to sort this out I ended up going to the property to find the post bow smashed off all windows open and blowing a gail through the letter box it's been empty for months and the bad weather we have had over the last several weeks what damage has this caused!!!! Ive paid over £7.000 for there fees, it's appalling, do not touch them .

Karen · 18 December 2024

★★★★★ 1/5

Trustpilot

Rented a house with pattinsons

Rented a house with pattinsons, after a year or so they started sending people to quote for minor or works that I didn’t ask them to do, charging me at least £60.00 each time, they did this many many times. I would receive the rent some three weeks after the tenant had paid. Cost me nearly £1000 to leave them. Best thing I ever did. Don’t go near these people. They do not look after your interests, just lining their pockets is the idea.

Darren · 12 December 2024

★★★★★ 5/5

Trustpilot

I would definitely recommend Pattinsons…

I would definitely recommend Pattinsons of Stockton for the sale of your house. We had ours on the market for 2 months with many positive viewings and then we had an offer. Unfortunately this fell through at the last hurdle due to the buyer and Pattinsons had the property back on the market the next day with another offer coming in within 4 days and a successful sale followed in under 2.5 months.Thanks for your help and consistent calls to keep us fully informed every step of the way.And a special mention to Gino and the chatty one they call Mel!

Damion · 15 March 2024

★★★★★ 5/5

Trustpilot

Worth the wait for my new home

Just wanted to say a huge "thank you" to Anita and the team at Pattinsons, Consett for their hard work and dedication during my recent house purchase. It did take 6 months from start to finish due to the complexity of a leasehold, which my solicitor rightfully dissected and queried.But Anita kept me informed at every stage and worked between two solicitors to keep things moving forward. She was always professional, positive, and friendly throughout this lengthy process.I've been back up to the office to thank her and the team in person and wish them all the best for the future. I would not hesitate to recommend Pattinsons, Consett. Thank you.

M · 6 March 2024

★★★★★ 5/5

Trustpilot

We bought a house for the first time in…

We bought a house for the first time in years and had a lot of questions throughout the process. Our agent Graham Nisbett from the Blyth, Northumberland branch was absolutely brilliant. He helped us with finding a solicitor and saw us through the whole process of buying. Graham regularly emailed if he had any updates to share and answered our emails promptly. It was easy to contact Graham on the phone if we needed to.If Graham was out of the office the other staff at the Blyth office were always helpful. Altogether an excellent service, I'd recommend Pattinson's Blyth to others.

MISSSANDRAPARKIN · 1 March 2024

★★★★★ 5/5

Trustpilot

We purchased our home through Pattinson…

We purchased our home through Pattinson Whickham branch and we could not be happier with the service we were provided. Chloe Ross and her team were exceptional from beginning to end, ensuring the process went smoothly and without a hitch. Chloe was professional, knowledgeable and extremely approachable, her nothing is too much trouble attitude was a blessing during the stressful moments in the buying process. Chloe is an absolute credit to the Pattinson team.

Robyn · 23 June 2024

★★★★★ 5/5

Trustpilot

Highly recommended!

I was very impressed with the service provided by Stephen Wilson in the Consett branch. He was always a pleasure to deal with. He arranged plenty of viewings, gave me prompt feedback on each viewing, gave good advice to get the sale agreed, and chased both sets of solicitors regularly to ensure that the sale kept on track. It was nice to deal with someone who obviously enjoys his job and is very good at it. Everyone I spoke to in the branch seemed equally helpful and efficient. I would highly recommend Stephen and the Consett branch.

Jenny · 29 February 2024

★★★★★ 1/5

Trustpilot

Bad communication and information

Our buyer had backed out from our purchase on 22nd November 2024, which we were told by the Stockton branch that’s the purchaser was going to reinstate her solicitor on Monday this week despite our solicitor telling us on the 22nd that they had backed out. The estate agent made us wait until Friday this week (28th November) when I phoned the office before I was able to speak to her saying our solicitor had had a further letter to her enquiry on the 28th Nov to confirm our purchasers had indeed withdrawn from the purchase of our property. The purchasers solicitors could not understand why there had been a conflict of information. Why we had to hold on for another week without any explanation from the estate agent is disgusting. They even had me in the office with paperwork for two hours on Friday 22nd probably knowing at that time the purchasers had backed out! They never return a phone call. They had no communication as such with our solicitor, us or the sellers agent we were buying from. Promised phone call never returned. We had a viewing from a prospective buyer who didn’t turn up. I rang the office they said they would contact them. The buyer turned up 40 minutes late. They had no call from Pattersons to ask why they were running late or if they were attending at all even after they had been with us for an hour nothing by way of communication.

Cris Caiazzo · 30 November 2024

★★★★★ 5/5

Trustpilot

Excellent service and communication

Very helpful along all stages of our house move. Communication was timely and clear which helped during a stressful time.

James · 10 July 2026

★★★★★ 5/5

Trustpilot

Wendy Burbridge an absolute star 🌟

We decided to downsize early last year and after having a sale agreed Wendy took over to see the sale over the line. It ended up a long journey with lots of bumps in the road. Without Wendy this journey would have been near impossible to manage, she liased with the other estate agent (who put us under a lot of pressure over things out of our control) and a solicitor who often went off the radar!. Wendy is a credit to not just to Pattinsons but her profession and both Ann and Adrian would like to say the biggest thank you.

Ann · 13 February 2024

★★★★★ 1/5

Trustpilot

Online auction is simply scam

Online auction process is simply a scam to rob both seller and buyers.They advertise online auctions as an attractive free method of sale for the sellers and charge buyers ridiculous amount of 6% of sale price, the money that could go to seller's pocket instead of Pattison's. I asked them to relay to the seller that I am happy to pay extra 6% towards house if they agree not to go through auction, but apparently they didn't forward the message.

Mehdi · 19 November 2024

★★★★★ 5/5

Trustpilot

Gosforth Branch

Gosforth BranchAfter using another agency and having a lot of false starts, I asked Pattinsons for an appraisal of my home with a view to have them represent the sale of my property.I asked them because during the search for my next home, their staff worked their socks off on any viewing I made through them, they always kept in touch after viewings and they always phoned you the minute there was a price change.Susan, the Branch Manager, arrived at my home and was totally professional and told me that my home wouldn't be hard to sell, so I trusted her word and signed them up.I sold on the first viewing to a cash buyer that Natalie had known was looking for a house in my postcode area. She contacted the buyer to initiate a viewing. Natalie then arranged the viewing, kept in touch with me and the buyer at all stages and never let me down with advice and guidance throughout the entire process.Natalie is a real inspiration at Pattinson's and she got the sale that enabled me to be a cash buyer and purchase my forever home to retire to.A big shout out to Keri too at the branch who was always helpful and courteous.

John · 6 February 2024

★★★★★ 5/5

Trustpilot

Moving Home

I had great help from Pattinsons, initially in selling my property,their branch at the West Road were first class and I had plenty of viewings from day one.Then during the sale of my property and purchase of my new home I had problems with the solicitor I had been allocated.Wendy,Pattinsons Sales Progressor could not have been more helpful during this time. She kept contacting this solicitor for the information I was not receiving and kept me informed .I could not thank her enough for her assistance during this time.

CATHERINE · 23 January 2024

★★★★★ 5/5

Trustpilot

Houghton Branch

Thanks to Daniel at Houghton le spring branch for doing lovely photos which made my house sell so quick and his expertise. Also thanks to sue/hilary/Lauren for keeping me updated with all viewings and any questions we asked were answered there was no trouble with any of them good team work. Wouldn't hesitate to recommend pattisons Houghton le spring to anyone thanks for all of your help 😊

Jacqueline · 29 August 2024

★★★★★ 4/5

Trustpilot

I just wanted to take the chance to…

I just wanted to take the chance to personally thank Eloise Wallace for her help in finding me new tenants. She was very friendly and professional, a pleasure to deal with.

Craig · 8 November 2024

★★★★★ 5/5

Trustpilot

My experience with Maddie Furness was…

My experience with Maddie Furness was amazing!!!! She was a very funny, bubbly person who knew exactly what she was doing! Couldn't have asked for a better person do have today! Highly recommend

Callum · 2 October 2024