Trusted Agent profile · Connah's Quay
★★★★★
305 reviews across 2 platforms
117 High Street, Connah's Quay, CH5 4DF
Keystone Property & Mortgage Centre's office in Connah's Quay, at 117 High Street, is rated 4.8 out of 5 across 305 reviews on two platforms, including 301 Google reviews rated 4.8.
Every review we hold for the Connah's Quay office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful and informative throughout. Good communication through Whatsapp
Hi Jo, Thank you for your lovely feedback! We’re really pleased to hear you found the process helpful and informative, and that WhatsApp worked well for keeping in touch. At Keystone, we know how important clear communication is, and it’s great to know this made a difference for you. Wishing you all the best in your new chapter. Warm regards, Ben Managing Director, Keystone
5/5
GoogleIf you're thinking of selling your property look no further than Keystone. Sold and bought through them. Nothing was too much trouble.....Moving house is stressful but the support from Keystone throughout definitely made it easier. Thank you so much 😘 …
Thankyou Bee! Great review from a great client xx
5/5
GoogleFantastic service from Ben, Jill & the team. Secured the sale of our house, found us a short term rental property, then assisted us with the purchase of our new house! Communication was great throughout and I would highly recommend using Keystone.
Thanks Mike, really appreciate the review. All the best in your new home!
5/5
GoogleFrom start to finish excellent would not work with any other estate agent locally a great team 👍 …
Thanks very much Diana
5/5
GoogleFrom the initial process of viewing a property to the final moving in day, Keystone have been brilliant. Always available when phoning to ask questions and reassuring us when problems arose, so professional. Many thanks for helping us complete this journey.
Thank you Wendy, great review. We care about our clients and it’s always great to get some credit for that….thankyou so much.
5/5
GoogleRecently sold our house through Keystone and we couldn't have asked for more. A great service throughout and got the updates we needed even when it wasn't their responsibility. If we were to move again, we'd definitely choose the Keystone team.
Thanks very much Declan….we pride ourselves on being the glue that helps stick everything together during the progression of a sale hence why you made reference to us making those calls even when it was the responsibility of someone else. It’s more important than ever to keep buyers and sellers engaged in the process all the way through. Thanks again for a great review!
5/5
GoogleReally helpful when we needed anything and gave us a nice little card and gift when picking up the keys which was a lovely surprise for our first home 😁 …
Thank you so much Lauren! Really appreciate your kind words. Wishing you lots of look and happiness in your lovely new home
5/5
FacebookI have recently bought a house from Keystone Estate Agents and throughout the process they were extremely helpful. After completion we had an issue which was out of keystones control however they still resolved this issue for us. We would highly recommend Keystone
Thank you Maia glad we got things sorted for you….good luck in your new home
5/5
GoogleWe bought our first home together through Keystone. From start to finish, they provided assistance whenever required and regular updates on our progress. They made our stressful house move very smooth and problem free. Would not hesitate to use them again and would wholeheartedly recommend to everyone! Thank you so much again for all your help 😊 Amber and Darren x
Thanks Amber and Darren, we hope you are very happy in your new home
5/5
GoogleHad a fantastic experience with Keystone. Very hard working and always dealt with any enquiry we had very promptly and professionally.
Thanks Chris, we really appreciate the review and glad we could help.
5/5
GoogleMe and my husband just bought a house through Keystone. They were great, quick to answer and friendly. I would recommend them!
Thank you Lea ! Appreciate you taking the time to review.
5/5
GoogleGreat customer service in the purchase of my first home. Nothing was too much trouble.
Thank you Anna! Wishing you all the best in your new home
5/5
GoogleExcellent service. All staff professional, friendly and helpful. The photos of our property gave a clear and true indication of the bungalow and gardens. All viewers were aware of the nature of the property before they visited. We didn't have any time wasters which in these strange times was very welcome. Thank you.PositiveResponsiveness, Professionalism
Great review Jenny! Thank you very much. Yes we always aim for the best photos possible and since starting to use the 3D matterport camera in 2016 we have found exactly this - only people seriously interested in buying come and view the property but everything sells much quicker, as in the background far more people are viewing virtually....Thanks again
5/5
GoogleFantastic Team dealing with our house sale. The whole team went above and beyond to take videos literally the day before lockdown and arrange viewings in line with Covid guidelines in the middle of a pandemic! Excellent and professional communication throughout, particularly from Rachel, cannot recommend Keystone enough.
Thank you Leanne - really appreciate the feedback! I'll pass this on to the team
5/5
GoogleThis is the first property we have purchased and Keystone helped make the process easy and straight forward. We were kept informed frequently during the process and the staff were very helpful in answering questions quickly. If ever we move again then we would certainly go to Keystone for the sale as the experience we received was very positive. Thank you
Thank you Ilona for your review. I’m really glad we were able to help you buy your first house
5/5
GoogleAll the staff were so helpful and friendly answering any queries we had about buying our property. The online tracker was particularly handy as we could keep an eye on the progress of our purchase.
Thanks very much Jodie! Hope you're ahppy in your new home!
5/5
GoogleMoving home is always a stressful process! The Keystones team were always on hand to help throughout and provided sound advice. Once we decided on selling the house was up on the market right away and viewings were not far behind. I would highly recommend using Keystones.
Thanks Linda! Really appreciate you taking time to leave a great review.
5/5
GoogleEvery member of staff were fantastic and saw us through our house selling journey perfectly! Would thoroughly recommend Keystone if you are thinking about who to put your property up for sale with!
Thankyou Margaret and Colin….really appreciate you leaving a great review
5/5
GoogleThis is our first experience dealing with Keystone and we are so impressed. They communicate very efficiently, have always been on time for viewings and are extremely helpful and very professional. Bought a house recently with them and the tracking app is amazing. Highly recommend A+++++
Thank you so much for lovely review Helen, we really appreciate your comments for the team here at Keystone. You are a pleasure to deal with and hopefully you will be in your new home very soon.
5/5
GoogleThis was our second time of dealing with Ben and keystone for our remortgage . Once again we received such a fantastic friendly service from start to finish even during the strange times of covid and lockdown . Thanks again Ben & Team we appreciated all your help.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Brian and Debbie! You’ve been a pleasure to deal with again!
5/5
GoogleI can't fault the service, from start to finish totaly professional, happy engaging staff , very pleasant, a lovely touch of a bottle of fizz on collection of our keys, 5 stars
Thanks Caroline! Really appreciate you taking the time to leave a review
5/5
GoogleWe bought a house that was listed by Keystone, we are pleased with the communication and help.
Thank you Wioleta !
5/5
GoogleWe were first time buyers and they where very help full. Especially sammie from the shotton branch. Would definitely use them again if we ever needed
thankyou matt was a pleasure and thank you for leaving us a review
5/5
GoogleSold my house very quickly! I was amazed at how fast the service was from start to completion. All of the team were professional, helpful and so efficient. I would recommend Keystone Property and Mortgage Centre to anyone wanting a fast and professional agent to sell their property. A big thank you to all the team.
Thanks so much Brian - so sorry this is so late in replying - i must have missed this one at the time but very much appreciated all the same - hope you're happy and everything turned out ok for you up there.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keystone Property & Mortgage Centre's Connah's Quay office has 305 reviews across two platforms: 301 on Google, 4 on Facebook.
Keystone Property & Mortgage Centre Connah's Quay is rated 4.8 out of 5 across all 305 reviews, and 4.8 out of 5 on Google from 301 reviews.
Keystone Property & Mortgage Centre Connah's Quay, 117 High Street, Connah's Quay, CH5 4DF.
