Trusted Agent profile · Connah's Quay
★★★★★
341 reviews across 2 platforms
117 High Street, Connah's Quay, CH5 4DF
Keystone Property & Mortgage Centre's office in Connah's Quay, at 117 High Street, is rated 4.8 out of 5 across 341 reviews on two platforms, including 337 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Keystone Property & Mortgage Centre Connah's Quay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Connah's Quay.
Every review we hold for the Connah's Quay office, from every platform, shown as written. First names only.
5/5
GoogleKeystone provided exceptional customer service throughout the whole transaction. Communication was effective and consistent at all times from Nicole & Jill. All keystone staff went above and beyond to ensure the smooth nature of the process and were a pleasure to deal with. Would highly recommend!
Thank you so much Shannon! Wishing you all the very best in your new home!
5/5
GooglePurchased a house through keystone in December. Excellent service and great communication. Would recommend 👌 …
Thank you so much for your kind words Greg! We're delighted to hear that you had a great experience purchasing your home with Keystone. Wishing you all the best in your new home, and if you ever need anything in the future, we're always here to help!
5/5
GoogleSo happy we chose to use keystone with the sale of our house. Very professional throughout the whole process and made the sale stress free. Great team! Thanks again, the dodds :)
Thanks Callie ! Glad we could help.
5/5
GoogleThe team was brilliant and so easy to deal with. I had looked at a property which wasn’t to be. But thankfully due to the property emails sent to show properties that may appeal to me I was able to buy my first home and I can’t thank the team enough for their help!
Fantastic Ollie! Glad we could help and thankyou for your review…we really appreciate it
5/5
GoogleSo happy we chose to use keystone with the sale of our house. Very professional throughout the whole process and made the sale stress free. Great team! Thanks again, the dodds :)
Thanks Callie ! Glad we could help.
5/5
GoogleThank you Team for your support and for the clear ongoing communication and advice. Was very much appreciated.
Thank you Tim and good luck in the new house ….
5/5
GoogleAmazing experience with keystone, I recently sold my house with them and they were nothing but professional. the team are really approachable and definitely know their stuff! Their weekly updates were reassuring thought out. Thank you so much everyone at keystone 😊 100% recommend …
Ah thanks Jen! Glad we could get this one over the line for you....best of luck in your new home
5/5
GoogleThe team at Keystone were extremely professional in the initial survey and valuation. Their communication all along the selling process was faultless. We highly recommend them.
Thank you so much for the great review Andrew! Really appreciate it!
5/5
GoogleExcellent communication throughout 👏 Really happy with how everything was dealt with. …
Thank you so much for your feedback! We’re really pleased to hear you were happy with how everything was handled, communication is something we pride ourselves on, so it’s lovely to know it stood out. All the best from everyone here at Keystone!
5/5
GoogleSelling our house was a completely stress free process from start to finish. Property details and 3D virtual tour were very professional done and gave a very true presentation of the property, and it sold before it hit Rightmove. All the staff are friendly and professional, so a massive thanks to the team. Regards, Jason Cartwright
Thank you for using us Jason! Really appreciate you taking time to leave a review..
1/5
GoogleEmailed asking a simple question as a house I was interested in had been sold despite me being told on the phone they are not open for viewings for another week. So I was just curious to how it had gone already. Got a rude response and made me feel like I wasn’t telling the truth about a phone call. I still apologised and got no response.NegativeProfessionalism
Hi Bethan so sorry to hear you’ve had a bad experience. Please give me a call on Monday and we’ll go through this to see what’s happened and where we can improve our communications ....I won’t get chance to speak to staff until then as we’re currently not open at weekends but rest assured I’ll listen to the phone calls and investigate fully ...apologies again Ben MD
5/5
GoogleVery helpful and informative throughout. Good communication through Whatsapp
Hi Jo, Thank you for your lovely feedback! We’re really pleased to hear you found the process helpful and informative, and that WhatsApp worked well for keeping in touch. At Keystone, we know how important clear communication is, and it’s great to know this made a difference for you. Wishing you all the best in your new chapter. Warm regards, Ben Managing Director, Keystone
5/5
GoogleIf you're thinking of selling your property look no further than Keystone. Sold and bought through them. Nothing was too much trouble.....Moving house is stressful but the support from Keystone throughout definitely made it easier. Thank you so much 😘 …
Thankyou Bee! Great review from a great client xx
5/5
GoogleFantastic service from Ben, Jill & the team. Secured the sale of our house, found us a short term rental property, then assisted us with the purchase of our new house! Communication was great throughout and I would highly recommend using Keystone.
Thanks Mike, really appreciate the review. All the best in your new home!
5/5
GoogleFrom the initial process of viewing a property to the final moving in day, Keystone have been brilliant. Always available when phoning to ask questions and reassuring us when problems arose, so professional. Many thanks for helping us complete this journey.
Thank you Wendy, great review. We care about our clients and it’s always great to get some credit for that….thankyou so much.
5/5
GoogleFrom start to finish excellent would not work with any other estate agent locally a great team 👍 …
Thanks very much Diana
5/5
GoogleRecently sold our house through Keystone and we couldn't have asked for more. A great service throughout and got the updates we needed even when it wasn't their responsibility. If we were to move again, we'd definitely choose the Keystone team.
Thanks very much Declan….we pride ourselves on being the glue that helps stick everything together during the progression of a sale hence why you made reference to us making those calls even when it was the responsibility of someone else. It’s more important than ever to keep buyers and sellers engaged in the process all the way through. Thanks again for a great review!
5/5
GoogleReally helpful when we needed anything and gave us a nice little card and gift when picking up the keys which was a lovely surprise for our first home 😁 …
Thank you so much Lauren! Really appreciate your kind words. Wishing you lots of look and happiness in your lovely new home
5/5
FacebookI have recently bought a house from Keystone Estate Agents and throughout the process they were extremely helpful. After completion we had an issue which was out of keystones control however they still resolved this issue for us. We would highly recommend Keystone
Thank you Maia glad we got things sorted for you….good luck in your new home
5/5
GoogleWe bought our first home together through Keystone. From start to finish, they provided assistance whenever required and regular updates on our progress. They made our stressful house move very smooth and problem free. Would not hesitate to use them again and would wholeheartedly recommend to everyone! Thank you so much again for all your help 😊 Amber and Darren x
Thanks Amber and Darren, we hope you are very happy in your new home
5/5
GoogleHad a fantastic experience with Keystone. Very hard working and always dealt with any enquiry we had very promptly and professionally.
Thanks Chris, we really appreciate the review and glad we could help.
5/5
GoogleMe and my husband just bought a house through Keystone. They were great, quick to answer and friendly. I would recommend them!
Thank you Lea ! Appreciate you taking the time to review.
5/5
GoogleGreat customer service in the purchase of my first home. Nothing was too much trouble.
Thank you Anna! Wishing you all the best in your new home
5/5
GoogleExcellent service. All staff professional, friendly and helpful. The photos of our property gave a clear and true indication of the bungalow and gardens. All viewers were aware of the nature of the property before they visited. We didn't have any time wasters which in these strange times was very welcome. Thank you.PositiveResponsiveness, Professionalism
Great review Jenny! Thank you very much. Yes we always aim for the best photos possible and since starting to use the 3D matterport camera in 2016 we have found exactly this - only people seriously interested in buying come and view the property but everything sells much quicker, as in the background far more people are viewing virtually....Thanks again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keystone Property & Mortgage Centre Connah's Quay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Connah's Quay.
