Keystone Property & Mortgage Centre Connah's Quay reviews

★★★★★ 5/5

Google

I can't thank the Keystone team enough, especially Sammie. All emails replied to same day and she was extremely patient with me. Thanks again for helping us 😊 …

Amy · 11 November 2024

★★★★★ 5/5

Google

Our whole experience with Keystone has been nothing short of Perfect! It all started with an appointment with Ben, to gain an idea of how getting a mortgage would work, and what needed to be done! After having a chat about our needs, he did all the work in finding the mortgage that was right for us! Later that day, he had us approved, and arranged a viewing on the house we had already fallen in love with before stepping foot inside! Within half an hour of being accepted, Rachel was at the house waiting for us! That was it, bid was accepted, and the house was ours! Not only did Ben source our mortgage, he recommended us to a solicitor, Byron Cross, (who will also be getting a review of this nature) and as first time buyers with no idea how getting our first mortgage would happen, this took away all of the initial stress! Step by step, all of the team at Keystone kept us fully informed on progress, they made us feel at ease all of the way through our buying experience! Even on the day we were dude to get our keys, there was one hic up which the whole team worked hard on resolving, it made us feel like us having our new home on time was their priority and nothing else mattered! If anybody is considering mortgage advice, buying a property, or even renting your home, I give you my word that you are in safe hands with Keystone! Thank you all, we will be tucking into our Prosecco..... when we have a fridge :)

Liam · 7 July 2017

★★★★★ 5/5

Google

Would like to thank everyone at keystone! You have all made buying our first home stress free & a great experience. Having to move a lot sooner than expected due to water leaking into the electrics, and having nowhere permanent to stay with a four month old baby, you all pushed for us to have our keys within an impossible timescale. If anybody is considering moving house, go down and see Ben and the team, they are BRILLIANT and will make you feel comfortable from the start, to when your keys are in your hand.

Sian · 7 July 2017

★★★★★ 5/5

Google

Fantastic service from start to finish, fabulous teamwork made the sale very easy couldn't have asked for more. Sophie looked after us nothing was too much trouble. 6 weeks from offer to complete. We definitely be recommending you to anyone …

Julie · 22 December 2025

★★★★★ 5/5

Facebook

We have used Keystone for many years to buy, sell and rent out properties in the Connahs Quay area. They have helped us out in many other ways including mortgage advice. We would highly recommend Ben and his team to anyone looking for an estate agent in the Flintshire area !

Paul · 21 March 2025

★★★★★ 5/5

Google

Smooth experience from start to finish

Peter · 11 September 2026

★★★★★ 5/5

Google

excellent service from start to finish

Debbie · 11 September 2026

★★★★★ 5/5

Google

The service from keystone was excellent. Sophie in particular was lovely to deal with. She kept us up to date regularly and made the whole process painless.

Stephen · 1 April 2026

★★★★★ 5/5

Google

Sammie and Beth guided us through the whole process of moving - Dealing with both our sale and purchase, we felt secure and informed with quick and clear responses to all our questions anytime. Great service! Thanks Keystone!!

Tom · 25 December 2025

★★★★★ 5/5

Google

Absolutely fantastic experience from start to finish. The keystone team were always on hand whenever we needed anything. A special thanks for Sammie for battling away through every step. Great work team.

Gyles · 11 February 2026

★★★★★ 5/5

Google

Amazing Service!! We were buying from Keystone and were so impressed we switched our sale to them too! The whole team are professional, consistent, friendly, I was kept informed all the way, even if there's nothing to report I would get a call to assure me they are chasing any issues. My husband and I have moved house a few times over the past 25 years, but this is the first review I have wanted to leave as the whole team were just amazing and helpful, by far the best Agent I have dealt with!! My main contact was Sammie who is a legend - Thank you!! If you are considering Keystone - don't..... just do it, you won't regret it!!!

Sarah · 26 July 2024

★★★★★ 5/5

Google

From start to finish everything was spot on. The house images and video were very professional and showed off our property to perfection. The keystone team from valuation to completion were first class, at first I thought they were a little expensive, but they sold our property within 3 weeks and kept us informed throughout. Maybe a bit more expensive but you definitely get what you pay for. I wouldn't hesitate to recommend Keystone to anyone who wants a first class job, so many thanks to you all

Mark · 26 July 2024

★★★★★ 5/5

Google

The team took great care of me whilst going through the process of buying my house. Emails and calls were always anwsered promplty and I never felt like I had to push for things to be done. Big thanks to the keystones team and Sammie E that was always on the ball and made the process as easy and stress free as possible.

S · 25 March 2025

★★★★★ 5/5

Google

I had a great experience with Keystone estate agents, Form Start to exchange took just over two months. Highly recommended

Stuart · 11 May 2026

★★★★★ 5/5

Google

A big thank you to Keystones for getting us over the line, Easy to contact, kept up to date with there App, good job

Steve · 4 November 2024

★★★★★ 5/5

Google

Such a professional and completely competent estate agent. Your not just a number with this company, Ben and his team did proud. Thankyou for your help with the sale of my property. Nick

Nicholas · 27 May 2024

★★★★★ 5/5

Google

I had an excellent experience with Keystone when selling my house. From start to finish, their professionalism, communication, and attention to detail were outstanding. They made the entire process smooth and stress-free, always keeping me informed and offering valuable advice. Their marketing strategy was top-notch, and the team secured a great offer. I highly recommend Keystone for anyone looking to sell their property, thank you for making it such a positive experience

Jack · 25 October 2024

★★★★★ 5/5

Google

Absolutely fantastic experience using Keystone First rented our property with them which gradually selling the property We can’t fault them Thanks to Ben & the team Carol & Rob 😀

Robert · 27 May 2024

★★★★★ 5/5

Google

Sold my property with Keystone. Brilliant service from start to finish, always on hand to answer any questions I had, shout out to Jill for being a star! Thank you

Briony · 27 May 2024

★★★★★ 5/5

Google

I recently purchased my 1st home and the process was completely stress free thanks to keystone. All the staff were lovely and so helpful during every stage of the process! They were very efficient and kept me up to date with the progress of the sale. We also received a bottle of bubbly when we collected the keys which was very sweet! Many thanks ☺️

Lisa · 15 December 2024

★★★★★ 5/5

Google

My partner and I have just bought our first home with Keystone. The entire process was wonderful and fast!! Big shoutout to Sammie who was with us from start to finish, very helpful :)

Charis · 27 February 2024

★★★★★ 5/5

Facebook

We sold my mums house through keystone estate agents. Ben and his team were brilliant. They kept us informed through out the whole procedure of the sale. We would totally recomend them to anyone that is thinking of selling their home. Thank you Ben and team

Lucy · 31 March 2023

★★★★★ 5/5

Google

I sold and bought through Keystone and the process was certainly helped along nicely due to their diligence throughout. Thanks to Ben on the fast sale and the rest of his team to get the move over the line.

Dan · 8 October 2023

★★★★★ 5/5

Google

I bought a property through Keystones and i have to say everyone I dealt with was extremely helpful and personable. My main contact was Sophie G and she couldn't have done any more to help move things along as well as keeping me updated regularly. They really do go above and beyond. Would highly recommend.

Saran · 9 April 2025