Butters John Bee Congleton reviews

★★★★★ 5/5

Google

Vicki and the team were courteous, knowledgeable and professional throughout and I would have no hesitation in using them and recommending them to others.

Lotuspoint · 21 June 2022

★★★★★ 5/5

Google

I recently contacted Amit Nayee at the Congleton office with regards to the prospective purchase of a parcel of land. He was very helpful in the advice that he gave and I was very appreciate of the time he took out of his busy schedule to attend to my requests.

Mark · 22 March 2024

★★★★★ 5/5

Trustpilot

Thanks to Butters Carlo Marchionne

My many thanks to everyone at butters John bee, for the most fantastic service I received from start to finish of my house sale. Maxine Parton was absolutely brilliant and so professional throughout, thanks again Carlo Marchionne.

Carlo · 2 June 2019

★★★★★ 5/5

Trustpilot

Carol Yearsley

I work along side carol Yearsley as a roofing contractor for butters John bee as I do for a lot of other estate agents but out of everyone Carol is the most effective person of getting back to me and always sending the correct information I need to price and then complete a job excellent to work along side and definitely an asset to butters 👍

Lee · 9 July 2020

★★★★★ 5/5

Trustpilot

Big thank you to Liz Thompson and her…

Big thank you to Liz Thompson and her amazing team in property management - since taking on our properties, nothing has been too much trouble - keep up the good work, Liz & Co!

Clare · 23 June 2020

★★★★★ 5/5

Trustpilot

I am selling my house with Madison…

I am selling my house with Madison Emery-Hyson, she has been a god send! The amount of running around and hassle she had to put up with from my housing association was ridiculous and I can guarantee that she needs a pay rise!!!!!!!!!!! She constantly kept me up to date and would email me (what seemed to be) out of her normal work hours and it was always a pleasure to chat to her.

Tracy · 8 February 2022

★★★★★ 1/5

Trustpilot

The most disgusting agency

This is the most untrustworthy and ridiculous company I have ever seen. I used BJB Crewe branch. Before handing it over to them, I was told that I needed to sell my property as soon as possible, otherwise I would use part exchange, they said please give them a chance and can stop the selling anytime when you need. When we saw the advertisement for my house appearing on the website, it lacked many of the advantages of the property, and the photos were incomplete. I needed to be reminded to add more to make the advertisement more attractive.Since a long time , no one has come to view the property, then I informed BJB that I wanted to take the property off the market for part exchange, at this time, they tell me there are two viewing appointments on her hand and arranged a couple to come very quick. Is this really a coincidence?However, when the couple come, they kindly told us that they had prepared to view the property a long time ago, but no one made arrangements. BJB did not fully assist me in selling my property, so I asked BJB to stop the selling and remove my property from all web pages immediately.Then BJB’s agent began not to answer calls, messages and emails, which affected my property’s inability to conduct part exchanges. Therefore, the quotation was lowered, and it was not resolved until I complained to the head office.At the end they also lied that they had brought four guests to viewing the property. If any of them buy my property, we will still have to give them a commission. They can do anything just for money,they do nothing but want to get everything, I would like to appeal to everyone not to use this company, this is the worst decision in life.

Chris · 19 April 2024

★★★★★ 4/5

Trustpilot

Good Experience

Good Experience, special thanks to Chelsea for arranging a video call for the viewing as we could not be there at the Property. Also, the whole process of completing the forms online has been quite smooth

Zeeshan · 30 July 2019

★★★★★ 5/5

Google

I’ve had the pleasure of using this Company, they are so helpful. Macauley Smith went above and beyond to help me. Thank you

Kathryn · 21 June 2022

★★★★★ 5/5

Trustpilot

I am currently in the process of buying my first home

I am currently in the process of buying my first home and Lily at the Hanley branch has been extremely helpful. Any questions I have had have been answered quickly and nothing is too much to ask!

Keeley · 21 October 2024

★★★★★ 5/5

Trustpilot

I would highly recommend butters John…

I would highly recommend butters John bee winsford, Tresa Harris is absolutely fantastic, very pleasant, professional, and very responsive, I will be using this branch in the future.

Vinny · 18 September 2021

★★★★★ 5/5

Trustpilot

I have just recently used BJB to obtain Tenants

I have just recently used BJB to obtain me Tenants for 2 of my properties. Jenna from BJB Winsford was brilliant and found me the Tenants quickly and handled everything in a professional manner.Well done.

John · 29 November 2019

★★★★★ 5/5

Trustpilot

My experience with Butters John Bee has…

My experience with Butters John Bee has been excellent. I found a property I was interested in renting and they were in contact with me straight away. The communication was constant and clear and having one person manage my application made things so much easier. Grace was extremely helpful and kept me up to date throughout the process. Very friends and supportive. Would highly recommend

Ali · 23 July 2020

★★★★★ 5/5

Trustpilot

Amazing agency

Very happy with everything, Grace was amazing she was very attentive and friendly. She help us finding a home fit for us. Would definitely recommend this agency to everyone. Thank you so much Grace :)

David · 30 October 2019

★★★★★ 5/5

Trustpilot

I found that Charlotte and Hayley were…

I found that Charlotte and Hayley were a great help and kept me informed through out all the process, Very professional and would recommend these 2 any body in the market.Thanks youAaron Sidhu

Aaron · 25 May 2020

★★★★★ 1/5

Trustpilot

No Response at all !

This is extremely disappointing. I have not received any response from your rental department at Crewe despite multiple phone calls, emails, and messages, including assurances that I would be contacted.

Lei · 3 January 2026

★★★★★ 1/5

Trustpilot

Awful

We had an awful experience marketing our house with BJB Congleton last year and would advise any potential seller to avoid, or at least deal with another branch of the company. Unprofessional and amateurish, with poor attention to detail regarding property details and dates. Communication with the staff, often diverted via a questionable 'Concierge service', was extremely difficult (other estate agents commented on this too). Details of the sales contract were misrepresented to us at the beginning. Totally agree with a previous reviewer that confidentiality of personal details, or more precisely the lack of it, was a concern and remains so even after leaving. Since terminating our contract we are relieved to now be with a far superior estate agent in Congleton.

Shirley · 24 March 2024

★★★★★ 5/5

Trustpilot

I’m a roofing contractor who works with…

I’m a roofing contractor who works with a lot of estate agents across the country I do all the maintenance for them and out of all of them people I speak to Stacey is by far the best always polite and switched on and most importantly to me she’s always prompt and clear about all the contracts she passes me many thanks Stacey

Lee · 6 November 2020

★★★★★ 5/5

Trustpilot

Denise Mellor Sales Negotiator is…

Denise Mellor Sales Negotiator is extremely knowledgeable and helpful. Very professional.

Liz · 3 July 2023

★★★★★ 5/5

Trustpilot

Speedy and efficient

Lots of contact with Danielle recently who has been really helpful with some tricky changes regarding renting out my house. Very quick responses and super efficient at getting things done. Thank you Danielle.

Darren · 25 March 2020

★★★★★ 5/5

Google

I've been really impressed with the team at the Congleton branch. In particular, Kleona and Natalie's professionalism, and detailed knowledge of the market and processes have made the whole process of buying a house alot less stressful. Thanks both, really appreciated.

Rajeev · 27 July 2024

★★★★★ 5/5

Trustpilot

I am an overseas landlord and have been…

I am an overseas landlord and have been using Steve at bjb Crewe for the last three years. Their service is great and their timely ness second to none. Thank you Steve and team.

Geoff · 17 October 2019

★★★★★ 5/5

Google

I have viewed two properties with yourselfs and have dealt with Connor Wright. He has helped above and beyond to find the perfect property for myself and my family. Would recommend him!

Lucie · 21 June 2020

★★★★★ 5/5

Google

Michael at the Congelton branch has been great in helping our family find a property to rent, with regular updates of new properties coming on the market and advice on the local areas. With his caring personality it's like I am dealing with a friend rather than just another letting agent, I feel he really understands our family needs and I am confident we will find the right property with his help, and quite frankly would be in the dark without his advice. Would personally recommend MIchael to anyone trying to find a property.

Kim · 21 June 2020