Trusted Agent profile · Congleton

Butters John Bee Congleton reviews

★★★★★ Great

1,350 reviews across 2 platforms

43 High Street, Congleton, CW12 1AU

Butters John Bee's office in Congleton, at 43 High Street, is rated 4.3 out of 5 across 1,350 reviews on two platforms, including 308 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

Google logo

4.8 / 5

308

Reviews on Google

This office

Trustpilot logo

1,042

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Congleton office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Benjamin · 21 June 2022

Agent replied · 20 June 2024

Hi Ben, We're so sorry that you weren't successful with the property that you wanted. We will keep you updated if anything similar comes to the market. Thanks Vicki

1/5

Google

Unprofessional

Andy · 21 June 2022

Agent replied · 20 June 2024

Hi Andy, I'm sorry that you are dissatisfied but we don't appear to have any record of you ever contacting the sales team here at Congleton. If you could give me a call on 01260 280000 to discuss that would be great. Thanks Vicki Hough

5/5

Google

Rating only, no written review.

Sandra · 21 June 2022

Agent replied · 20 June 2024

Hi Sandra, Thanks for your five star review!

5/5

Google

Rating only, no written review.

Nick · 21 June 2021

5/5

Google

Rating only, no written review.

Tony · 21 June 2021

5/5

Trustpilot

Five stars for Stacey O’Hara

Rating only, no written review.

Stephen · 26 March 2021

5/5

Trustpilot

Very efficient service

Rating only, no written review.

Dean · 9 January 2021

5/5

Trustpilot

Excellent service thanks Luke.

Rating only, no written review.

Andy · 6 November 2020

5/5

Trustpilot

Fantastic service.

Rating only, no written review.

Lauren · 2 October 2020

3/5

Google

Rating only, no written review.

Daryl · 21 June 2020

Agent replied · 20 June 2024

Dear Darly Cowe We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at congletonrentals@bjbmail.com to give us more information about your experience with us? We hope to hear from you soon, Kind regards Connor Wright butters john bee Congleton Lettings

5/5

Google

Rating only, no written review.

Jean · 21 June 2020

Agent replied · 20 June 2024

Dear Jean Thank you for your 5 star review, could you advise us on who helped you so we can pass on your comments to them. Kind Regards Michael Ferris Lettings Manager BJB

5/5

Google

Rating only, no written review.

Mike · 21 June 2020

Agent replied · 20 June 2024

Hi Mike Thank you for your 5 star review, please do not hesitate to contact us if you need guidance or any help in the future. Kind Regards Michael Ferris Lettings Manager BJB

5/5

Trustpilot

Very helpful.

Rating only, no written review.

Sathya · 20 May 2020

5/5

Trustpilot

Great service from Chelsea @ Newcastle

Rating only, no written review.

Rebecca · 7 December 2019

Agent replied · 17 June 2024

Dear Rebecca, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

5/5

Trustpilot

Great service from Newcastle

Rating only, no written review.

Ioana · 19 October 2019

Agent replied · 17 June 2024

Thank you for your positive feedback towards the Newcastle office. Kind RegardsAbigail IliffLettings Manager

1/5

Google

Rating only, no written review.

TMB · 22 June 2019

Agent replied · 20 June 2024

Dear Mr Binns Thank you for your review, I would like to discuss with you in more detail the issues you have had so we can try to rectify any problems and try to help you going forward. I can not see your details on our database here at Congleton so I would like to clarify how we can help. I am more than happy to speak to you and we are always interested to hear of any concerns our customers have had on the service they have received. Please contact the office on 01260 288500 to discuss. Kind Regards Michael Ferris Branch Manager - BJB Lettings Congleton

5/5

Trustpilot

Couldn’t be more helpful.

Rating only, no written review.

Joanne · 4 March 2019

Agent replied · 17 June 2024

Thank you Michelle for your 5 Star review, we are glad we could help.Many thanks bjb

5/5

Google

Rating only, no written review.

Georgia · 22 June 2018

1/5

Google

Rating only, no written review.

Mildred · 22 June 2016

5/5

Google

Rating only, no written review.

Charlie · 22 June 2016

5/5

Google

Rating only, no written review.

Fred · 22 June 2016

1/5

Google

Rating only, no written review.

Len · 23 June 2014

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Butters John Bee's Google reviews

Questions about Butters John Bee Congleton

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Congleton won Gold; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.

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