Every review we hold for the Colne office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe process started off very well, the team were friendly, helpful, and informative at first. Unfortunately, everything went downhill from there. My application couldn’t proceed because my previous landlord refused to provide a reference …
Brenden · 16 October 2025
Agent replied · 13 November 2025
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJust like to say a massive thanks to the Colne Entwistle green team, right from the start to the very end could not of asked for anyone better to help me with both the sale of my own and my onwards purchase. Would also like to say a big …
John · 16 May 2025
Agent replied · 20 May 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a massive thank you to Entwistle Green Colne, espically Bethany Payton, for all her support.
She helped a great deal during the whole process of renting my 3 bed property and always kept me informed and up to date!
Entwistle Green Colne customer service is excellent.
My personal thanks to Bethany.
Fozia · 27 June 2024
★★★★★ 5/5
GoogleWe were so lucky to make contact with Helen at Entwistle Green. She was professional, thorough and was there at every point when we had a question or doubt. She went above and beyond to help us find a property perfect for us. I can't recommend Helen and the whole team at Entwistle Green enough!PositiveResponsiveness, Quality, Professionalism
Tessa · 14 June 2021
Agent replied · 13 June 2024
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteph and her team are amazing, professional, friendly and get the job done. We feel like we are in safe hands
Hannah · 5 August 2024
Agent replied · 26 August 2024
Thanks Hannah for your glowing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a great experience with entwistle green, we had Evie showing us round homes and she helped us move into our first home, we couldn’t be happier with the service provided and she was very helpful along the way with any questions we had. Thankyou for everything !
Charlie · 13 May 2025
Agent replied · 10 September 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad the best experience purchasing our new home through Entwistle Green, Colne. Abbey was incredibly helpful, always friendly and polite and Helen was the same! Both went the extra mile for us. Would thoroughly recommend!
Maureen · 13 October 2023
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Entwistle and green, prompt responses and always there to help. Huge thank you to Bethany as well she’s a credit to your team.
Camille · 10 May 2024
Agent replied · 11 June 2024
Many thanks Camille Bailey for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBig thanks to the letting department, Evie helped me a bunch. Thanks very much
Debra · 2 April 2026
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with our letting department! Evie is a valuable member of our team and we will pass along your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery swift in getting property, explained everything well and very pleasant to deal with.. thanks Evie
Jonathan · 1 October 2024
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review Jonathan! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEntwistle green were the agents of the bungalow ive recently bought and i found them to be really positive, proffessional and approachable . Helen was the main lady i dealt with and she was fantastic and treated me like her own client no query or request was too small. Thankyou very much 😊PositiveResponsiveness, Professionalism
Linda · 12 June 2021
Agent replied · 12 June 2024
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOnly estate agents that were in constant contact from start to finish and even the polite call to ask if I am settled in my new property
Very easy to talk to and we're always updating me with other properties that were in my criteria
Very helpful through out
Special shout out to evie for the support throughout
Mark · 4 December 2024
Agent replied · 10 December 2024
Many thanks for the great 5* review and your kind words Mark. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Emma and Val for lovely house to move in and everything was transparent which made my transaction smooth. Very trust worthy.
Warm Regards.
MONUSHREE · 11 January 2024
Agent replied · 11 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve dealt with Sharon and Ruby for a number of years. They’re always professional and great to deal with. Nothing is ever too much trouble. They have also found us some lovely tenants over the years.
David · 10 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a long and time-consuming application ( due to myself, may I add ) to rent a property from these letting angels .. I am finally the tenant of a home that's perfect for my needs. The girls, Sharon & Ruby, were ever so helpful and understanding with my dinosaur approach to this new doo of applying online... they were never too busy to help me through the process. ( Even when I interrupted Ruby's lunch a couple of times)!
After struggling to complete things myself, these two went above and beyond to make sure my application was correct. If, like me, you don't get this new fandangled way of online stuff and will need help, do not hesitate to use Entwistle Green Colne.. 1st class service, great chat, real people who understand things don't always go to plan and life often has other idea to get in the way.
Thank you both so much... it was a pleasure to do business. 100% recommended by me.
Here I am enjoying my 1st cuppa in my new home. Cheers!
Kirsty · 13 September 2023
Agent replied · 11 June 2024
Thank you Kirsty for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe needed a property fast, when Bethany called us she shown us around quickly and had no issues answering any questions, all the paperwork was completed promptly and we had a move in date set for the date we needed. Bethany was very helpful and was great from start to finish. Thanks again.
Jade · 10 April 2024
★★★★★ 5/5
GoogleExcellent service provided by Entwistle Green whilst selling my property. All the team has been great, above all Abi has been amazing throughout the whole process, thank you to everyone.
Abda · 13 September 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEntwistle Green sold our house and they were brilliant from the first visit to our house. We arranged for 3 estate agents to look at the property and the enthusiasm they had for the property stood out by a mile. From there we constantly had high viewing numbers. In addition to the great job they did with the sale, they were extremely supportive with our purchase, recommending various specialists for work that needed quotations. I would have no hesitation in recommending Entwistles to anyone thinking about moving, they were brilliant!
Jo · 15 July 2023
Agent replied · 11 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic and very professional, exceptional service . Lisa is an asset to the company.
Abbas · 27 July 2024
Agent replied · 26 August 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Sharon gates at colne branch absolutely amazing from first phone call to last face to face meeting Sharon made the experience of renting a property go smoothly I would definitely recommend Entwistle Green to friends and family .
Karla · 10 June 2022
Agent replied · 11 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google1 week ago we started looking for a house to rent in Colne, as usual we did are normal searches. Visited a few houses through different estate agents, I found a Lovely house that my family and I were very interested in that was managed by Entwistle Green, Colne. I email the Colne shop showing my interest I immediately got a reply from Ruby Heaton and Sharon Gates, my smoothest and quickest move ever, 5 working days later I moved in without me visiting the house or meeting Ruby and Sharon, this was my choice as I was moving from Nantwich to Colne. Entwistle Green, Ruby and Sharon we cannot thank you enough. I would recommend Entwistle Green, Colne.
Arthur · 10 June 2023
Agent replied · 11 June 2024
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
★★★★★ 5/5
GoogleI dealt with Entwistle Green, Colne during the purchase of my first home. The process from start to finish was great. I had a viewing booked with someone quickly and at a time that suited me and through every step of the purchase process, the staff were all happy to help with any questions or helping move things along. As soon as the completion date came along, they were in touch to arrange picking up the keys. The staff were always polite and happy to help with whatever was needed throughout the process and I would recommend anyone looking to buy a home or sell one to deal with Entwistle Green.
Eddie · 10 June 2023
Agent replied · 11 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would 100% highly recommend this fabulous team. They have helped and guided me through the process of buying my own home with a fantastic friendly and professional manner from beginning to end. I have been kept up-to-date all the way through and nothing has been too much trouble for them. I can't thank them enough for taking away all the stress and worry which would normally come with buying a house. They are an incredible team who have gone above and beyond for me, and for that, I will be forever grateful. It's a 5* plus from me.
Michelle · 10 June 2023
Agent replied · 11 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service, viewed the house and within a few days found out that we had been accepted for the house. Everything went smoothly between finding out we had been accepted for the house and us moving in. Couldn’t ask for better service
Brendan · 10 June 2022
Agent replied · 11 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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