Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 4/5
Googlehi there
i found jack professional prompt and able and capable of progressing not one but two lettings to my total satisfaction the tenants he sourced ticked all my boxes so well done jack a great job . Hartley James Connelly
Hjc · 31 October 2023
Agent replied · 26 August 2024
Thanks for the wonderful review! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleOn the whole the service provided during our tenancy application and move in was great. There were a few hiccups along the way but all our queries and concerns were dealt with. Thank you to Katie.
Nikola · 12 December 2022
★★★★★ 5/5
Googlejack was brilliant when it come to making alternative arrangements when our heating broke over the weekend
Lily · 3 January 2025
Agent replied · 10 January 2025
Thank you Lily for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
Googlehi there
i found jack professional prompt and able and capable of progressing not one but two lettings to my total satisfaction the tenants he sourced ticked all my boxes so well done jack a great job . Hartley James Connelly
Hjc · 24 October 2023
Agent replied · 23 October 2024
Thanks for the wonderful review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirsty, Phil and the team - thank you so much for helping us with the purchase of our first home! You were so welcoming and helped us through each stage of the purchase, keeping us updated during the whole process. I would highly recommend you! Thank you all so much!
Carrie · 27 August 2020
★★★★★ 5/5
GoogleAm currently in the process of moving into my first solo home. Emma and Jack have been wonderful throughout the whole process and made everything as smooth-sailing as possible.
Rosie · 27 June 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review Rosie. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah was extremely helpful in the lettings department, nothing was too much of a problem to sort out. James is very professional and personable. He had all the answers and made the process painless.
Dawn · 11 January 2023
★★★★★ 5/5
GoogleHannah & Enma have worked very fast and efficient to help me move into my new flat on Crouch Street.
From start to finish thier communication and dedication to arranging the move was outstanding.
Scott · 29 January 2024
Agent replied · 26 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat communication. Responded quickly and were able to arrange a viewing for me on the same day which I am grateful for . Jack and Emma are very professional yet friendly and I felt comfortable throughout the process
Haneen · 17 April 2025
★★★★★ 5/5
GoogleThe team at William H Brown were supportive and helpful throughout. I can highly recommend them as a letting agent if you are looking for your next move.
Simon · 29 March 2024
Agent replied · 26 August 2024
Thanks for the wonderful 5* review and recommendation Simon Prestney! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt is amazing! Excellent work from William H Brown Estate Agents. They are fast, honest and do diligent works. Kudos to the staff.
Peter · 27 June 2024
Agent replied · 26 August 2024
Thank you for your 5* review Peter. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah at WHM has been exceptional from the start. Her politeness and professionalism have made the entire process smooth and stress-free. Highly recommended!
Gemma · 27 June 2024
Agent replied · 26 August 2024
Gemma many thanks for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery friendly and knowledgeable.
If you are looking for assistance in understanding renting out a property they are a great help.
Matt · 27 July 2024
Agent replied · 26 August 2024
Many thanks for your fantastic 5* review Matt. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah in lettings was exceptional throughout. Very easy to deal with and made it a simple process!
Freddie · 23 September 2024
Agent replied · 23 October 2024
Thank you for the fantastic 5* review Freddie and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust rented an apartment through William H brown. Everything communicated over the email, because we are in another city. Excellent service and excellent communication skills
Zeeshan · 26 July 2025
★★★★★ 5/5
GoogleEmma and Hannah have been amazing at making the process of renting a property so easy and smooth. Both have kept me updated throughout the whole process and have been polite, friendly and extremely helpful. Thankyou!
Samantha · 27 August 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 4/5
GoogleRecently rented property with william H brown and it was quite smooth. All the things were handled by MR jack. It was a great pleasure to approach our rentimg with this agency
Sneha · 30 November 2023
Agent replied · 26 August 2024
Many thanks for the great review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy home renting experience with them was nice. Friendly and effective staff.
Favour · 4 November 2024
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had great experience with jack and his team, supporting us to rent our property. it's a 5-star experience.
Esohe · 27 June 2024
Agent replied · 26 August 2024
Many thanks Esohe for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly staffs and I had a good experience with William H Brown.
Sruthi · 2 October 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSmooth process to rent a flat and excellent customer service. Thanks to the lettings team, they are all wonderful. By far, the best Estate Agents I've used so far.
Claudia · 31 October 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an amazing experience with Jack, he was kind and attentive to detail. Making the experience worthwhile. Thank to the team
Igilar · 29 March 2024
Agent replied · 26 August 2024
Many thanks Igilar Peace for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlei’ve been looking to rent a property, william h brown have been fantastic in helping me with the process, very quick and professional :)
Bobbie · 12 June 2025
★★★★★ 5/5
GoogleI used Ashley Sampson for my mortgage and he was excellent and very professional definitely recommend using William H brown .
Ben · 29 March 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this wonderful recommendation and 5* review Ben Lam. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.